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keywords=omnichannel marketing, account-based marketing, customer engagement, customer engagement platform, customer engagement marketing, CRM marketing, customer lifetime value, b2c marketing, customer engagement software, b2c marketing automation;
description=Engage customers on every channel with the SAP Emarsys Customer Engagement platform for B2C, direct-to-consumer, and e-commerce marketing.;
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sap emarsys customer engagement sap javascript must be enabled for the correct page display skip to content contact us contact us chat now home all products crm and customer experience sap emarsys customer engagement all products crm and customer experience sap emarsys customer engagement overview sap emarsys customer engagement happy customers are loyal customers reach customers where they are with real time personalized and omnichannel customer engagement request a demo watch the overview video what is sap emarsys customer engagement our customer engagement platform can help you deliver personalized real time engagements at scale that increase retention and loyalty enlarge accelerate time to value meet customers where they are with what they want and produce measurable results with real time scalable personalization capitalize on revenue opportunities by deploying integrated personalized and cross channel campaigns quickly and at scale increase conversion rates by using ai powered insights to understand customers and deliver relevant real time customer engagements grow your business by reaching millions of customers in the moments that matter with relationship building interactions deliver predictable revenue with personalized b2b experiences at scale from commerce web sites to sales interactions read the b2c solution brief read the b2b solution brief sap emarsys customer engagement helps us meet our customers where they are with what they want we can increase loyalty and retention by delivering personalized real time engagements at scale gregoire baret vice president digital product and experience aldo group inc read the customer story see how customers are succeeding with sap emarsys customer engagement 52 systems consolidated to leverage fan data find out how fc bayern is using data to create personalized experiences and engage with its global fanbase read the customer story 35 increase in online sales understand how fashion brand lk bennett combines an inspirational brand experience with ease of shopping read the customer story 30 engagement with marketing e mails explore how ferrara is sifting through mammoth amounts of data to accurately pinpoint specific subcultures of candy fans watch the video 30 increase in sales in three years learn how molton brown is providing the right balance between a great brand experience and smooth online shopping read the customer story 1 2 3 4 personalization powerhouse designed for marketers brittany h enterprise customer more than 1 000 employees read the g2 review it s really marketer friendly and really easy to use if you re a small team or even just an individual jonathan m crm manager gibson brands inc read the g2 review omnichannel marketing made easy janine q enterprise customer more than 1 000 employees read the g2 review sap emarsys customer engagement is a powerful tool for those seeking to deliver personalized campaigns that drive results sophie l enterprise customer more than 1 000 employees read the g2 review sap emarsys customer engagement is recognized with multiple awards g2 positioned sap emarsys customer engagement as an industry leader across numerous digital marketing categories build a business case the omnichannel difference determine if and how omnichannel strategies are effectively deepening customer relationships to drive business growth read the report five trends shaping the future of retail strategy explore trends influencing the future of retail strategy and execution and gain actionable insights you can use to meet these challenges head on read the report how it leaders can serve as change agents learn how to bring your customer centric vision to life turn actionable data into profitable personalization and build your tech stack for customer experience read the white paper what are analyst firms saying about sap emarsys customer engagement sap is a leader in the 2023 gartner magic quadrant for personalization engines for a fifth consecutive year we re recognized in the leaders quadrant get the report sap is a leader in idc marketscape 2023 sap is named a leader in the idc marketscape worldwide omni channel marketing platforms for b2c enterprises 2023 vendor assessment get the report 385 roi over three years discover how organizations who use sap solutions are achieving higher channel adoption and greater productivity while reducing it cost and reliance read the idc report frequently asked questions how do i increase customer lifetime value customer lifetime value cltv increases when a brand builds meaningful customer relationships and strengthens consumer loyalty the sap emarsys customer engagement solution helps companies achieve this critical goal by delivering highly personalized omnichannel marketing engagements which result in customers purchasing more often and spending more on goods and services personalization is key to increasing cltv read this report to analyze personalization engine vendors and find the right fit for your business what is the sap emarsys customer engagement solution sap emarsys customer engagement is the omnichannel customer engagement solution from the sap customer experience portfolio it empowers marketers to build launch and scale real time personalized omnichannel marketing campaigns that grow cltv with intelligent omnichannel interactions with sap emarsys customer engagement marketers can accelerate time to value deliver real time one to one personalization engage with customers on almost any channel produce measurable business results watch this video to see sap emarsys customer engagement in action does sap emarsys customer engagement have marketing analytics tools yes sap emarsys customer engagement has built in marketing analytics tools that allow businesses to accurately measure marketing and commercial impact make smarter data driven decisions and forecast campaign performance to drive the best outcomes want to learn more about these marketing analytics tools read the solution brief does sap emarsys customer engagement support omnichannel marketing automation yes sap emarsys customer engagement empowers marketers to deploy marketing automation across channels more easily from single channel campaigns to sophisticated personalized omnichannel journeys want to discover how sap emarsys customer engagement helps deliver omnichannel experiences watch this video does sap provide b2c marketing solutions yes sap has marketing solutions for b2c companies that span the back office to the front office and the lead to cash lifecycle sap emarsys customer engagement is the omnichannel customer engagement solution from sap customer experience this solution is purposely built to empower marketers to deliver personalized cross channel marketing campaigns and increase cltv its core capabilities include integrated data layers channel agnostic personalization engine marketing automation built in intelligence analytics and reporting more than 60 prebuilt strategies and tactics for different industries and verticals omnichannel applications and integrations integrated loyalty solutions learn more about b2c solutions from sap emarsys customer engagement does sap provide b2b marketing solutions yes sap has marketing solutions for b2b companies that span the back office to the front office and the lead to cash lifecycle the account engagement option for sap emarsys customer engagement builds on the core omnichannel customer engagement solution and helps marketing support sales through a shared customer view across sales marketing commerce and more omnichannel marketing automation collaborative and on behalf marketing campaigns prebuilt b2b industry tactics accurate reporting of marketing campaign impact on revenue learn more about b2b solutions sap emarsys customer engagement account engagement option questions get in touch quick links sustainability management small and midsize enterprises sap trust center sap insights sap community developer support portal about sap company information worldwide directory investor relations careers news and press events customer stories newsletter site information privacy terms of use legal disclosure copyright trademark sitemap text view do not share sell my personal information back to top

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