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world s 1st gmail based helpdesk google workspace products hiver for customer service hiver for finance operations hiver for people operations hiver for it operations get a demo see how teams use hiver features email management collaboration analytics automation multi channel support integrations all features check out all our features experience hiver get a tour of hiver s features solutions teams customer service finance information technology operations client services featured use cases multi channel helpdesk manage ar ap shared inbox solution collaborative inbox solution google groups alternative industries healthcare logistics travel it and saas education explore hiver check out all our features experience hiver get a tour of hiver s solutions resources customers blog demo library ebooks and reports company help center browse hiver s knowledge base all resources learn more with rich industry insights partner with us pricing request a demo contact us try hiver for free 7 day free trial no credit card required no need to toggle between multiple applications no complexities of a ticketing system never miss a customer query respond to customers faster trusted by 10 000 teams globally by clicking start free trial you agree to our terms and that you have read our privacy policy request a demo products hiver for customer service hiver for finance operations hiver for people operations hiver for itsm start your 7 day free trial see how teams use hiver features email management manage emails effectively at scale collaboration collaborate with your team from gmail analytics get real time insights to boost kpis and cx automations automate repetitive tasks multi channel support be where your customers are integrations integrate with your favourite apps overview take an interactive tour to understand hiver in 2 minutes get to know hiver all features explore hiver s capabilities demo library get a tour of hiver s features solutions teams customer service finance information technology operations client services featured use cases multi channel helpdesk manage ar ap shared inbox solution collaborative inbox solution google groups alternative industries healthcare logistics travel it and saas education all features explore hiver s capabilities demo library get a tour of hiver s solutions resources success stories blog demo library ebooks and reports company logistics how bergen logistics resolves customer queries 72 faster finance how countless is saving 29 hours every month hospitality how vacasa handles support emails 80 faster client service how oxford business group delivers 2x faster support check out what our customers are saying listening understanding acting a blueprint for customer satisfaction 10 web based help desks for 2024 10 knowledge management tools for 2024 experts share best practices on using support feedback to improve products read blog shared inbox tour learn how to manage group inboxes like info and support customer service tour explore how teams can deliver multichannel support right from gmail finance tour find out how teams can easily collaborate on invoices and other finance queries explore more product demos ai vs human the future of customer service in 2024 customer survey report 2022 customer survey report 2021 ebook use gmail as a helpdesk ebook guide to shared inboxes ebook productivity handbook for googleworkspace users all ebooks and reports product updates product roadmap about us help center browse hiver s knowledge base all resources learn more with rich industry insights pricing log in log in with gmail log in with outlook join us partner program partner with hiver and earn commissions referral program refer a friend and get rewarded careers join the hive contact us get a demo use gmail to run multi channel help desk hiver strengthens team collaboration and business communication across email live chat chatbot knowledge base and voice communication within gmail request a demo no credit card required manage all communication channels from gmail 10 000 teams globally use hiver top three reasons our customers love hiver simplify team collaboration and eliminate duplicate work unified inbox experience to deliver multi channel support 24x7 highly rated customer support by hiver humans get a demo our customer stories speak volumes with hiver i have much better visibility into the resolution path of issues and we ve stopped missing emails nathan strang ocean freight operations manager flexport read case study using a separate help desk wasn t appealing we ve always focused on responding to queries quickly and accurately and with hiver we ve gotten better brennan hicks people operations project manager at clutter read case study hiver is a very friendly tool as it sits inside gmail it doesn t give you an alien feel and does away with the complexities of a ticketing system christian sibayan manager field operations systems oxford business group read case study research report ai vs human the future of customer service in 2024 download now simplify team work to deliver world class support collaboration multi channel support automation reporting integrations bring all communication channels inside gmail manage email live chat and voice channel support from gmail s left panel build internal and external knowledge bases to drive self service and deflect queries request a demo learn more your browser does not support the video tag work together as a team collaborate on business queries with anyone across your organization simply mention your colleague and write them a note which sits right next to the email thread request a demo learn more your browser does not support the video tag focus on what matters leave the rest to us automate repetitive tasks with conditional rules help your team save time and effort for instance all queries on product bugs can be auto assigned to a technical expert request a demo learn more your browser does not support the video tag track analyze improve improve team performance by analyzing in depth reports and key metrics identify bottlenecks in processes that need fixing spot high performers and ones who need coaching request a demo learn more your browser does not support the video tag bring all your work into gmail integrate with popular tools such as slack whatsapp aircall asana salesforce and more turn gmail into one holistic platform to manage tasks projects and multiple customer support channels request a demo learn more your browser does not support the video tag modern teams run help desks on gmail hiver helps businesses improve efficiency transparency and productivity in their email communication and team collaboration customer service manage email live chat chatbot knowledge base phone and whatsapp support right from gmail finance operations collaborate on invoices cash collection requests bookkeeping queries and more to ensure smooth company operations request a demo hiver vs other help desks start in less than an hour no need to learn an alien interface hiver is extremely intuitive to set up and use generative ai capabilities because hiver works on top of gmail you can leverage all its ai capabilities in your day to day operations 24 7 support for everyone hiver offers white glove onboarding and 24 7 support on all plans unlike most help desks save between 35 and 50 only pay for the features that you need no hidden costs no extra costs for training or support improve your team s efficiency by 80 with hiver 7 day free trial no credit card required request a demo view pricing hiver has come along as a trustworthy discerning and dependable sidekick that has helped us manage our emails better and faster brennan hicks people operations project manager clutter hiver is extremely easy to use we were able to hit the ground running right from day one plus their customer service is fantastic luke thompson co owner visiting angels wisconsin we re 100 gmail working on customer queries from gmail was exactly what we needed moreover moving to hiver was a painless affair scott gellatly general manager itgenius get in touch with us fill out the form and we ll get back to you product features integrations operational status product roadmap new product updates security help center top resources blog guide to shared inboxes guide to google groups customer support guide shared mailbox faqs 13 reasons why hiver customer service software all resources try hiver our customers pricing start free trial see how hiver works get a demo hiver for non profits company about us careers partner program referral program meet the support team team blog contact us how we compare zendesk help scout freshdesk zoho desk front google groups helpdesk jira uncomplicate email management and support right from your inbox suite 203 2880 zanker rd san jose 95134 1496 a 19th main 8th cross sector 1 hsr layout bengaluru 560102 email protected suite 203 2880 zanker rd san jose 95134 1496 a 19th main 8th cross 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