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customer engagement social media marketing platform login book a demo en en solutions solutions emplifi is there to help you take on any marketing commerce or care challenge with confidence learn more solutions for social marketing leaders emplifi social content velocity and visibility influencer marketing optimization brand reputation management customer intelligence competitive benchmarking for commerce leaders shoppable ugc ratings and reviews syndication one to one livestream video one to many livestream shopping dark store optimization for customer care leaders digital customer self service case management efficiency crisis management voice of customer collection advanced cx analytics products emplifi cx cloud emplifi gives you everything a modern enterprise needs to close the cx gap learn more emplifi cx cloud social marketing cloud content hub publisher community listening unified analytics ugc influencers care plans social commerce cloud ugc influencers ratings reviews live advisor live stream plans service cloud agent bot knowledge email virtual assistant eva voc service analytics plans customer stories customer success stories emplifi is helping global brands and agencies transform marketing commerce and care experiences and achieve business results learn more customer success stories delta air lines 2 million saved in support and operations costs hardee s 8m impressions and 8 000 new followers with just one tweet thanks to social listening and spike alerts stanley 100 increase in the amount of customer reviews collected resources resource center your resource center for everything social marketing commerce and customer care learn more resource center emplifi webinars get the latest insights on social media marketing social commerce live commerce and cx straight from the experts emplifi blog get up to speed on the latest trends tips and best practices to power your cx strategy community corner a space for our community to get the latest insights directly from experts in the emplifi community company about us emplifi provides brands with insights needed to empathize with customers and amplify the right experiences learn more about us get started leadership partners media press careers contact us privacy and legal trust center login book a demo en en make the most of your audience on social book a demo watch video 20 000 brands trust emplifi the all in one platform empowering teams across the organization to drive real results on any digital or social channel social marketing leaders commerce leaders customer care leaders social marketing leaders emplifi social marketing cloud replaces hootsuite sprinklr sprout social research schedule and publish engaging content on all popular social media platforms from one intuitive industry leading interface boost publishing efficiency with ai fueled automation including gpt 3 support make quicker decisions with real time insights elevate brand authenticity with best in class ugc tools unify your teams using streamlined workflows learn more free trial commerce leaders emplifi social commerce cloud replaces bambuser bazaarvoice whisbi connect and convert today s shoppers with the personalized experiences they crave where they want how they want boost revenue and csat with one to one live video shopping and live customer care maximize your reach with one to many livestream events elevate brand authenticity with best in class ugc tools accelerate the buying process with strategically placed ratings and reviews learn more book a demo customer care leaders emplifi service cloud provide exceptional customer service care and support across your social and digital channels support your agents with easy to use tools and next best actions help customers to help themselves with omni channel chatbots make customer centric decisions with voice of customer surveys measure and manage cx kpis with advanced analytics learn more book a demo solutions to support your specific needs industries learn more use cases learn more don t just take our word for it community management read more more customer stories powerful analytics read more more customer stories influencer marketing read more more customer stories customer ratings and reviews read more more customer stories user generated content ugc read more more customer stories live video shopping and care read more more customer stories case management read more more customer stories voice of the customer voc read more more customer stories emplifi by the numbers 180 increase in engagement rate on instagram 20 increase in online average order value aov 40 reduction in call center volumes even more social proof about the emplifi platform source trustradius com outpace your competition with easy to use innovative solutions book a personalized demo see how emplifi can help you drive more results on your social and digital channels emplifi reveals instagram and tiktok generated highest level of organic interactions for brands in latest social media benchmarks report read press release emplifi helps dine brands global reduce direct message response times and integrate google reviews read press release emplifi appoints ohad hecht to ceo role as company moves into accelerated growth mode read press release emplifi recognized among notable vendors in social suite landscape report by independent research firm read press release emplifi social marketing cloud recognized by trustradius best of awards 2023 read press release emplifi releases product innovations for the holiday season ahead of 2024 commerce technology assessments read press release emplifi social commerce cloud helps brands make social more shoppable combining social and ecommerce strategies to drive revenue read press release emplifi receives two 2023 contact center technology awards from customer magazine read press release emplifi ai composer wins top honors as best text generative ai solution in 2023 artificial intelligence breakthrough awards read press release top 35 customer experience statistics to know in 2024 read more the state of influencer marketing 2023 download infographic how customers pursue authenticity on the path to purchase and loyalty read more how to use ai marketing tools to increase efficiency and boost results read more report meeting the demands of the modern customer a deep dive into the importance of social influence download emplifi cx cloud social marketing cloud social commerce cloud service cloud knowledge resources customer stories industry benchmarks emplifi cx index documentation key terms glossary company about us trust center leadership media press careers contact us emplifi learning empathy amplified website privacy policy product privacy policy terms of use report a violation whistleblowing 2020 2024 emplifi inc all rights reserved emplifi and empathy amplified are trademarks of emplifi inc all product names and logos are trademarks or registered trademarks of their 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