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c space case studies insight to impact who we are our approach case studies locations people belonging inclusion social responsibility insight communities pop up space community shared community communipanel services audience understanding audience deep dive segmentation persona development market opportunity growth jobs to be done opportunity finder opportunities assessment brand marketing strategy brand positioning communications testing brand tracking evaluation customer experience journey mapping user experience research customer experience research innovation co creation concept creation concept evaluation product development optimization expertise data analytics behavioral science qualitative research moderation secondary research ai cultural intelligence storytelling activation our thinking blog reports videos webinars events podcasts join our team search for search let s connect search for search who we are our approach case studies locations people belonging inclusion social responsibility insight communities pop up space community shared community communipanel services audience understanding audience deep dive segmentation persona development market opportunity growth jobs to be done opportunity finder opportunities assessment brand marketing strategy brand positioning communications testing brand tracking evaluation customer experience journey mapping user experience research customer experience research innovation co creation concept creation concept evaluation product development optimization expertise data analytics behavioral science qualitative research moderation secondary research ai cultural intelligence storytelling activation our thinking blog reports videos webinars events podcasts join our team let s connect 2025 home who we are case studies c space s case studies show how community powered insight translates into real world impact see how brands partner with c space to uncover cultural truths inform customer strategy and innovation align teams and design solutions that create meaningful change services all audience deep dive brand positioning brand tracking evaluation co creation concept creation concept evaluation customer experience research insight communities journey mapping opportunities assessment opportunity finder persona development product development optimization segmentation user experience research expertise all ai behavioral science cultural intelligence data analytics qualitative research moderation secondary research storytelling activation how consumers are redefining value during the cost of living crisis learn how c space helped a global payments network uncover the human realities behind the cost of living crisis combining deep consumer insight with a practical framework to help banks and merchants rethink value build trust and support customers through financial uncertainty show me more transforming the new player experience for draftkings casino app see how draftkings partnered with c space to transform the new player experience on its casino app using real time player journeys to uncover what helps people sign up explore and engage with confidence show me more partnering with colgate to co create impactful communications with patients and professionals find out how colgate worked with c space to co create patient and professional focused communications using community driven insights to ensure clarity inclusivity and impact show me more engage and inspire employees to drive customer centricity through insight communities and employee engagement looking to inspire employees and strengthen a customer centric culture see how c space helped bupa engage 600 employees through live customer panels and insight communities that sparked empathy action and cultural transformation show me more transforming digital cardholder experiences for a leading national bank through continuous customer engagement and experience research looking to align digital innovation with real customer needs a leading national bank partnered with c space to launch a communipanel enabling ongoing engagement with credit cardholders and guiding the development of impactful digital experiences show me more taking customer experience to new heights for a major international airline with an insight community as a trusted partner with multi market research experience and deep travel industry expertise c space connected our client with their most loyal customers informing the airline s business strategy and plans for growth show me more staying ahead in a fast moving environment how an insight community provided a leading fintech with a direct and 24 7 line to customers faced with growing demand for fast high quality b2b insights a leading fintech partnered with c space to build a custom global research community tailored to their evolving needs show me more a major utility company builds customer trust and satisfaction through insight communities and co creation to navigate the disruptions of undergrounding our client partnered with c space to craft a customer communication strategy that sets expectations highlights benefits and builds lasting brand trust through empathy show me more co creating a truly relational loyalty brand with customers for global hotel alliance see how global hotel alliance partnered with c space to co create the next evolution of gha discovery an experience led customer driven loyalty brand built through community insight show me more load more subscribe to our newsletter get exclusive access to our thought leadership customer informed guides and upcoming events all delivered straight to your inbox subscribe c space is the world s leading market research online community customer strategy and innovation agency putting relationships at the heart of business to drive growth since joining escalent group in 2023 we re now a team of 1 600 researchers data scientists moderators creatives developers and ux professionals insight communities case studies 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