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description= Developer documentation for products at Zendesk;
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introduction zendesk developer docs zendev_horizontal zendev_horizontal documentation api reference search ai agents home ai agents introduction authentication chat ai agents chat api ai agents chat webhook ticket ai agents ticket api ai agents ticket webhook widget escalation ai agents widget escalation api ai agents widget escalation webhook data export legacy ai agents data export legacy api data export ai agents data export api delete user data ai agents delete user data api introduction this is the reference documentation for the zendesk ai agents api these apis enable you to programmatically manage ai powered conversations ticket workflows escalations to human agents data exports and user data with these endpoints you can automate support processes integrate with external platforms and customize how ai agents interact within zendesk you must have the ai agents advanced add on to use these endpoints note these apis do not follow the general mechanisms and conventions of most zendesk apis please review its structure and behavior carefully before implementation join our developer community forum blog slack zendesk 181 fremont street 17th floor san francisco california 94105 privacy notice zendesk developer terms system status
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