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move to sidebar hide actions read edit view history general what links here related changes upload file permanent link page information cite this page get shortened url switch to legacy parser print export download as pdf printable version in other projects wikimedia commons wikidata item appearance move to sidebar hide from wikipedia the free encyclopedia type of software for the field of study see social software social procedure this article has multiple issues please help improve it or discuss these issues on the talk page learn how and when to remove these messages this article needs more citations please help improve this article by adding citations to reliable sources unsourced material may be challenged and removed find sources social software news newspapers books scholar jstor december 2010 learn how and when to remove this message this article may contain original research please improve it by verifying the claims made and adding inline citations statements consisting only of original research should be removed december 2010 learn how and when to remove this message learn how and when to remove this message social software also known as social apps or social platform includes communications and interactive tools that are often based on the internet communication tools typically handle capturing storing and presenting communication usually written but increasingly including audio and video as well interactive tools handle mediated interactions between a pair or group of users they focus on establishing and maintaining a connection among users facilitating the mechanics of conversation and talk 1 social software generally refers to software that makes collaborative behaviour the organisation and moulding of communities self expression social interaction and feedback possible for individuals another element of the existing definition of social software is that it allows for the structured mediation of opinion between people in a centralized or self regulating manner the most improved area for social software is that web 2 0 applications can all promote co operation between people and the creation of online communities more than ever before the opportunities offered by social software are instant connections and opportunities to learn 2 an additional defining feature of social software is that apart from interaction and collaboration it aggregates the collective behaviour of its users allowing not only crowds to learn from an individual but individuals to learn from the crowds as well 3 hence the interactions enabled by social software can be one to one one to many or many to many 2 types edit instant messaging edit main article instant messaging an instant messaging application or client allows one to communicate with another person over a network in real time in relative privacy one can add friends to a contact or buddy list by entering the person s email address or messenger id if the person is online their name will typically be listed as available for chat clicking on their name will activate a chat window with space to write to the other person as well as read their reply text chat edit main article text chat internet relay chat irc and other online chat technologies allow users to join and communicate with many people at once publicly users may join a pre existing chat room or create a new one about any topic once inside you may type messages that everyone else in the room can read as well as respond to from others often there is a steady stream of people entering and leaving whether you are in another person s chat room or one you ve created yourself you are generally free to invite others online to join you in that room collaborative software edit main article collaborative software the goal of collaborative software also known as groupware such as moodle landing pages enterprise architecture and sharepoint is to allow subjects to share data such as files photos text etc for the purpose of project work or schoolwork the intent is to first form a group and then have them collaborate clay shirky defines social software as software that supports group interaction since groupware supports group interaction once the group is formed it would consider it to be social software internet forums edit main article internet forum originally modeled after the real world paradigm of electronic bulletin boards of the world before internet was widely available internet forums allow users to post a topic for others to review other users can view the topic and post their own comments in a linear fashion one after the other most forums are public allowing anybody to sign up at any time a few are private gated communities where new members must pay a small fee to join forums can contain many different categories in a hierarchy typically organized according to topics and subtopics other features include the ability to post images or files or to quote another user s post with special formatting in one s own post forums often grow in popularity until they can boast several thousand members posting replies to tens of thousands of topics continuously there are various standards and claimants for the market leaders of each software category various add ons may be available including translation and spelling correction software depending on the expertise of the operators of the bulletin board in some industry areas the bulletin board has its own commercially successful achievements free and paid hardcopy magazines as well as professional and amateur sites current successful services have combined new tools with the older newsgroup and mailing list paradigm to produce hybrids also as a service catches on it tends to adopt characteristics and tools of other services that compete over time for example wiki user pages have become social portals for individual users and may be used in place of other portal applications wikis edit main articles wikis and wiki software in the past web pages were only created and edited by web designers that had the technological skills to do so currently there are many tools that can assist individuals with web content editing wikis allow novices to be on the same level as experienced web designers because wikis provide easy rules and guidelines wikis allow all individuals to work collaboratively on web content without having knowledge of any markup languages a wiki is made up of many content pages that are created by its users wiki users are able to create edit and link related content pages together the user community is based on the individuals that want to participate to improve the overall wiki participating users are in a democratic community where any user can edit any other user s work 4 blogs edit main article blog blogs short for web logs are like online journals for a particular person the owner will post a message periodically allowing others to comment topics often include the owner s daily life views on politics or about a particular subject important to them blogs mean many things to different people ranging from online journal to easily updated personal website while these definitions are technically correct they fail to capture the power of blogs as social software beyond being a simple homepage or an online diary some blogs allow comments on the entries thereby creating a discussion forum they also have blogrolls i e links to other blogs which the owner reads or admires and indicate their social relationship to those other bloggers using the xfn social relationship standard pingback and trackback allow one blog to notify another blog creating an inter blog conversation blogs engage readers and can build a virtual community around a particular person or interest blogging has also become fashionable in business settings by companies who use enterprise social software collaborative real time editors edit main article collaborative real time editor simultaneous editing of a text or media file by different participants on a network was first demonstrated on research systems as early as the 1970s but is now practical on a global network collaborative real time editing is now utilized for example in film editing and in cloud based office applications prediction markets edit main article prediction market many prediction market tools have become available including some free software that make it easy to predict and bet on future events this software allows a more formal version of social interaction although it qualifies as a robust type of social software social network services edit main article social network service social network services allow people to come together online around shared interests hobbies or causes for example some sites provide meeting organization facilities for people who practice the same sports other services enable business networking and social event meetup some large wikis have effectively become social network services by encouraging user pages and portals social network search engines edit social network search engines are a class of search engines that use social networks to organize prioritize or filter search results there are two subclasses of social network search engines those that use explicit social networks and those that use implicit social networks explicit social network search engines allow people to find each other according to explicitly stated social relationships xhtml friends network allows people to share their relationships on their own sites thus forming a decentralized distributed online social network in contrast to centralized social network services listed in the previous section implicit social network search engines allow people to filter search results based upon classes of social networks they trust such as a shared political viewpoint this was called an epistemic filter in the 1993 state of the future report from the american committee for the united nations university which predicted that this would become the dominant means of search for most users lacking trustworthy explicit information about such viewpoints this type of social network search engine mines the web to infer the topology of online social networks for example the newstrove search engine infers social networks from content sites blogs pods and feeds by examining among other things subject matter link relationships and grammatical features to infer social networks deliberative social networks edit deliberative social networks are webs of discussion and debate for decision making purposes they are built for the purpose of establishing sustained relationships between individuals and their government they rely upon informed opinion and advice that is given with a clear expectation of outcomes commercial social networks edit commercial social networks are designed to support business transaction and to build a trust between an individual and a brand which relies on opinion of product ideas to make the product better enabling customers to participate with the brands in promoting development service delivery and a better customer experience citation needed social guides edit a social guide recommending places to visit or contains information about places in the real world such as coffee shops restaurants and wifi hotspots etc social bookmarking edit main articles social bookmarking and enterprise bookmarking some web sites allow users to post their list of bookmarks or favorite websites for others to search and view them these sites can also be used to meet others through sharing common interests additionally many social bookmarking sites allow users to browse through websites and content shared by other users based on popularity or category as such use of social bookmarking sites is an effective tool for search engine optimization and social media optimization for webmasters 5 enterprise bookmarking is a method of tagging and linking any information using an expanded set of tags to capture knowledge about data it collects and indexes these tags in a web infrastructure server residing behind the firewall users can share knowledge tags with specified people or groups shared only inside specific networks typically within an organization social viewing edit main article social viewing social viewing allows multiple users to aggregate from multiple sources and view online videos together in a synchronized viewing experience social cataloging edit main article social cataloging application in social cataloging much like social bookmarking this software is aimed towards academics it allows the user to post a citation for an article found on the internet or a website online database like academic search premier or lexisnexis academic university a book found in a library catalog and so on these citations can be organized into predefined categories or a new category defined by the user through the use of tags this method allows academics researching or interested in similar areas to connect and share resources social libraries edit this application allows visitors to keep track of their collectibles books records and dvds users can share their collections recommendations can be generated based on user ratings using statistical computation and network theory some sites offer a buddy system as well as virtual check outs of items for borrowing among friends folksonomy or tagging is implemented on most of these sites social online storage edit social online storage applications allow their users to collaboratively create file archives containing files of any type files can either be edited online or from a local computer which has access to the storage system such systems can be built upon existing server infrastructure or leverage idle resources by applying p2p technology such systems are social because they allow public file distribution and direct file sharing with friends social network analysis edit social network analysis tools analyze the data connection graphs within social networks and information flow across those networks to identify groups such as cliques or key influencers and trends they fall into two categories professional research tools such as mathematica used by social scientists and statisticians and consumer tools such as wolfram alpha 6 7 which emphasize ease of use virtual worlds edit main article virtual world virtual worlds are services where it is possible to meet and interact with other people in a virtual environment reminiscent of the real world thus the term virtual reality typically the user manipulates an avatar through the world interacting with others using chat or voice chat massively multiplayer online games edit main article massively multiplayer online game mmogs are virtual worlds also known as virtual environments that add various sorts of point systems levels competition and winners and losers to virtual world simulation massively multiplayer online role playing games mmorpgs are a combination of role playing video games and massively m...
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