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description=Multi-channel customer service and customer intelligence solutions to enhance your digital customer interactions and deepen your customer engagement.;
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eptica conversational digital cx platform powered by ai jump to navigation toggle navigation company company learn more about us careers our team partners awards analysts news room locations contact français accueil solutions solutions learn more contact center solutions multi channel communications digital conversations self service email chat intelligent knowledge base video conversations vidyo voice of customer vecko services services learn more linguistics consulting professional services customer support training customers resources resources learn more white papers case studies video events blog request demo request demo visitez notre blog découvrez notre page linkedin découvrez notre page twitter découvrez notre chaîne youtube français homepage en the importance of agile knowledge this new guide explains how to successfully deliver agile knowledge in the current crisis and beyond download guide self service case study how montblanc is using eptica self service to empower customers download your copy 2020 digital customer experience study we evaluated uk businesses on their performance at answering questions via self service email social media and chat download study offer choice and flexibility to help quickly and efficiently respond to customers from any channel enhance conversations with artificial intelligence for a better customer experience support for all your deployment preferences on premise hybrid or in the cloud drive customer engagement excellence and deepen actionable insight omni channel communications manage all contact channels and boost your customer interaction performance find out more digital conversations automate simple queries and empower agents to handle more complex interactions find out more video conversations enhance customer relationships and transform collaboration with secure video interactions find out more voice of customer develop your customer intelligence and optimise experience throughout the customer journey find out more schedule a demo trusted by leading brands and organisations from banking insurance retail tourism to the public sector organisations trust eptica an enghouse company to manage effectively their customer conversations visitez notre blog découvrez notre page linkedin découvrez notre page twitter découvrez notre chaîne youtube solutions multi channel communications self service chat email knowledge base vecko services linguistics consulting professional services customer support training customers case studies resources white papers video events blog company about us team careers partners awards analysts news room locations legal mentions map copyright enghouse interactive 2023 all rights reserved