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description= While there are plenty of ways to get data into, and out of, Customer.io, our JavaScript integration is one of our most popular and easy-to-use integrations. On this page, we’ll walk you through setting it up so you can identify your website visitors and send them in-app messages.;
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ng requests to customer io connections customer io api journeys message metrics mobile app sources forms get started formstack jotform squarespace typeform unbounce webflow wordpress with wpforms custom js integrations facebook lead ads use form data in customer io forms api backend integrations edit or disconnect forms javascript getting started javascript frameworks method reference migrate from another service managing identities cookies and identity management utility methods and performance in app messages notification inbox content security policy csp proxying the javascript client legacy javascript get started identify people track and page events in app messages content security policy csp track api integrations add a classic track api integration advanced transform data invalid track api requests hubspot beta get started map hubspot data to customer io filter incoming data deleting data hubspot forms reverse etl about reverse etl amazon redshift google bigquery microsoft sql server mysql postgresql snowflake legacy integrations reverse etl overview amazon redshift google bigquery microsoft sql server mysql postgresql snowflake salesforce getting started map salesforce data to customer io map data to other services scheduled syncs deleting data api call calculator servers node js python go customer data platforms segment segment data in classic rudderstack mparticle legacy webhook based integrations using zapier with the track api zoho integration hubspot integration data out getting started add a data out integration actions action triggers code mode database warehouse integrations introduction standard integrations advanced integrations filtering and mapping actions resend past data connections actable predictive adobe target algolia insights amazon redshift amazon redshift advanced amazon s3 amazon s3 advanced amplitude amplitude message metrics attio azure blob storage bing ads braze braze cohorts clevertap close commandbar cordial criteo audiences customer io facebook conversions api friendbuy fullstory gainsight px google ad conversions google ads gtag google analytics google bigquery google bigquery advanced google cloud storage google cloud storage advanced google sheets google tag manager gtm heap hubspot intercom koala launchdarkly livelike logrocket meta facebook pixel metronome mixpanel mixpanel message metrics moengage ms azure blob storage advanced pinterest conversions pipedrive playerzero qualtrics reporting webhooks ripe rudderstack legacy salesforce about this integration sent messages as tasks frequently asked questions saleswings segment segment message metrics sendgrid marketing campaigns slack snowflake snowflake advanced sprig talon one tiktok conversions twilio twilio engage messaging twilio studio twitter pixel visual website optimizer vwo webhooks wisepops yandex zendesk api reference about our apis comparing the pipelines and track apis pipelines api track api app api design studio html best practices journeys webhooks mobile sdks ios quick start guide getting started how it works authentication packages and configuration options swift 6 troubleshooting identify and track users identify people track events screen tracking mobile lifecycle events anonymous activity location tracking push notifications set up push notifications set up rich push app groups for push tracking deep links push metrics sound in push notifications provisional push push service certificates test your push implementation in app messages set up in app messaging inline in app messages page rules in app event listeners notification inbox what s new 4 x 4 4 0 3 x 4 0 0 3 x 3 13 0 3 x 3 9 0 2 x 3 x 1x 2 x changelog ios quick start guide getting started how it works authentication packages and configuration options troubleshooting identify and track users identify people track events screen tracking mobile lifecycle events anonymous activity push notifications set up push notifications set up rich push deep links push metrics sound in push notifications provisional push push service certificates test your push implementation in app messages set up in app messaging inline in app messages page rules in app event listeners what s new 3 x 3 13 0 3 x 3 9 0 2 x 3 x 1x 2 x changelog ios get started identify people track events push notifications rich push notifications in app messages test support changelog ios get started identify people track events push notifications in app messages test support update from 2 10 to 2 11 migrate from an earlier version troubleshooting changelog android quick start guide getting started how it works authentication packages and configuration options troubleshooting identify and track users identify people screen tracking mobile lifecycle events anonymous activity track events location tracking push notifications push notifications deep links channel push service certificates test your push implementation in app messages in app messages in app event listeners inline in app messages page rules notification inbox what s new 4 x 4 10 3 x 4 x 2 x 3 x changelog android get started identify people track events push notifications in app messages test support migrate from an earlier version troubleshooting changelog android get started identify people track events push notifications rich push notifications test support migrate from an earlier version changelog react native quick start guide getting started how it works authentication packages and configuration options troubleshooting identify and track users identify people track events screen tracking mobile lifecycle events anonymous activity location tracking push notifications set up push notifications app groups for push tracking deep links handling multiple push providers capture push metrics android channels in app messages set up in app messages inline in app messages in app event listeners notification inbox what s new 6 x 6 4 0 5 x 6 0 0 4 x 5 0 0 4 x 4 3 3 4x 4 x 3 x 3 4 2 x 3 x changelog react native quick start guide getting started how it works authentication packages and configuration options troubleshooting identify and track users identify people track events screen tracking mobile lifecycle events anonymous activity push notifications set up push notifications deep links handling multiple push providers capture push metrics android channels in app messages set up in app messages inline in app messages in app event listeners what s new 4 x 4 3 3 4x 4 x 3 x 3 4 2 x 3 x changelog react native quick start guide getting started how it works authentication packages and configuration options troubleshooting identify and track users identify people track events screen tracking mobile lifecycle events anonymous activity push notifications set up push notifications deep links handling multiple push providers capture push metrics android channels in app messages set up in app messages inline in app messages in app event listeners what s new 4 x 5 0 0 4 x 4 3 3 4x 4 x 3 x 3 4 2 x 3 x changelog react native get started identify people track events push notifications set up push notifications deep links handling multiple push providers capture push metrics in app messages set up in app messages in app event listeners updates and troubleshooting migrate from an earlier version troubleshooting changelog react native get started identify people track events push notifications set up push notifications deep links handling multiple push providers capture push metrics in app messages set up in app messages in app event listeners updates and troubleshooting migrate from an earlier version update to version 3 4 troubleshooting changelog expo quick start guide getting started how it works authentication packages and configuration options troubleshooting identify and track people identify people track events screen tracking mobile lifecycle events anonymous activity location tracking push notifications set up push notifications app groups for push tracking deep links capture push metrics android channels multiple push providers in app messages inline in app messages notification inbox set up in app messages in app event listeners what s new 3 x 3 3 2 x 3 x 1x 2 x changelog expo get started identify people track events push notifications set up push notifications deep links capture push metrics in app messages set up in app messages in app event listeners updates and troubleshooting troubleshooting changelog flutter quick start guide get started how it works authentication configuration options troubleshooting identify track users identify people mobile lifecycle events anonymous activity screen tracking track events location tracking push notifications set up push notifications app groups for push tracking deep links handling multiple push providers capture push metrics android channels in app messages in app messages inline in app messages notification inbox in app event listeners what s new 3 x 4 0 0 3 x 3 5 0 2 x 3 0 0 2 x 2 2 upgrade to flutter 2 x changelog flutter quick start guide get started how it works authentication configuration options troubleshooting identify track users identify people mobile lifecycle events anonymous activity screen tracking track events push notifications set up push notifications deep links handling multiple push providers capture push metrics android channels in app messages in app messages inline in app messages in app event listeners what s new 2 x 2 2 upgrade to flutter 2 x changelog flutter get started identify people track events update flutter sdk push notifications set up push notifications deep links handling multiple push providers capture push metrics in app messages in app messages in app event listeners updates and troubleshooting update ios troubleshooting changelog settings billing account verification audit logs tasks workspace performance billing how we bill billing for sms messages billing for whatsapp messages ai credits reducing billing overages payment problems canceling your account plan features builder plan your account manage team members how to add team members assign standard roles create assign custom roles switch between accounts edit account information customize your ui manage your api credentials security best practices two factor authentication single sign on sso account regions us and eu enable experimental features workspaces workspaces in customer io understand timezone conversion case sensitivity and your data search your workspace privacy security session cookies and expiration allowlist our ip addresses customer io gdpr and you security mobile and app store privacy privacy respecting your users privacy ai settings customer io security qualifications troubleshooting troubleshooting login and browser issues create a har file for help troubleshooting releases this page is part of the customer io documentation for the complete documentation index see llms txt integrations getting started getting started md 1 integrating with customer io updated july 10 2026 while there are plenty of ways to get data into and out of customer io our javascript integration is one of our most popular and easy to use integrations on this page we ll walk you through setting it up so you can identify your website visitors and send them in app messages 1 set up your javascript integration our javascript client feeds data from your website into customer io you ll add data in an integration that feeds data into customer io integrations for every system or touchpoint you want to collect data from go to integrations and click add integration select our javascript integration enter a name for the integration and click submit you should give your integration a name that helps you and your teammates understand the resource you re capturing data from like company website or community forums under installation instructions you ll find the javascript snippet that you need to add to your website copy this code and paste it in your website s head tag click test connection to make sure that everything is setup correctly if you want to skip this step click save complete later otherwise if your test is successful click complete setup that s it now you re ready to capture data from your website 2 make a page call go to the website where you installed the javascript snippet in the steps above and visit a few pages in customer io go back to the data in tab you should see page events these events represent the pages people visit on your website but these events are still anonymous you ll need to identify your audience to associate anonymous data with people you know that s what we ll do next do you have a single page app the snippet automatically calls cioanalytics page when the snippet loads if you have a single page app spa it s likely that each route isn t necessarily a new page so you ll need to call cioanalytics page manually for each route in your app 3 identify website visitors you can identify people when they provide their email address on a form log in to your website and so on in your console or in your code you can call cioanalytics identify to associate anonymous data with a person what a call typically looks like cioanalytics identify userid or email address attribute1 value1 attribute2 value2 realistic example cioanalytics identify cool person example com first_name cool last_name person favorite_color blue now refresh your page and look at the api calls tab in your source you should see an identify call and that your page calls are now associated with that person beyond identifying people and seeing the pages they visit you can also send custom events associate people with custom objects an object is a non person entity that you can associate with one or more people like a company account or online course and more see our javascript source for help implementing the full array of events you can and should capture from your source 4 optional set up in app message support now that you ve identified people and captured page views you can also set up and send your first in app message go to settings workspace settings in app and enable in app messages click send a test message in the in app message settings and enter the email address or id of the person you identified earlier it may take up to a minute to get your first test message because we poll on a longer interval until you receive your first message but you should see it shortly when you receive your first message you ll know that you re properly set up to send in app messages to the rest of your audience your javascript integration is complete and working from end to end we support anonymous in app messages too if you re on a premium or enterprise plan you can also send in app messages to anonymous visitors to your website see anonymous messages for more information copied to clipboard 1 set up your javascript integration 2 make a page call 3 identify website visitors 4 optional set up in app message support copy page copy page 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