Meta tags:
description= Learn how to add FAQ sections to your articles using FAQ Templates, AI FAQ Generator, and Accordions for better reader engagement and clarity.;
Headings (most frequently used words):
faq, expand, items, item, collapse, documentation, index, when, to, use, templates, managing, ai, generator, block, options, project, level, settings, best, practices, adding, reordering, deleting, locking, style, arrow, position, icon, document360, top, features, support, contact, us,
Text of the page (most frequently used words):
the (93), faq (92), and (32), article (28), content (18), this (16), you (15), settings (14), use (14), for (13), when (13), #generator (12), all (12), expand (11), click (11), templates (9), your (9), question (8), that (8), item (8), items (8), editor (7), articles (7), level (7), collapse (7), block (7), with (7), what (7), can (7), questions (7), section (7), only (7), default (7), icon (7), each (7), readers (7), document360 (6), accordions (6), are (6), project (6), between (6), manually (6), from (6), them (6), how (6), lock (6), arrow (6), without (6), one (6), page (6), eddy (6), add (6), knowledge (5), base (5), answer (5), style (5), expanded (5), down (5), option (5), controls (5), border (5), want (5), accordion (5), custom (5), 2026 (5), support (4), documentation (4), site (4), features (4), collapsible (4), structure (4), any (4), not (4), fill (4), answers (4), places (4), reader (4), based (4), collapsed (4), does (4), appears (4), must (4), customize (4), both (4), new (4), locked (4), options (4), about (3), analytics (3), api (3), integrations (3), top (3), private (3), creation (3), troubleshooting (3), suite (3), next (3), purpose (3), see (3), but (3), end (3), specific (3), have (3), before (3), review (3), sign (3), more (3), right (3), where (3), position (3), appear (3), access (3), navigate (3), entire (3), view (3), set (3), note (3), generates (3), below (3), ask (3), open (3), policy (2), our (2), com (2), contact (2), feedback (2), drive (2), workflow (2), extensions (2), hosting (2), request (2), issues (2), writer (2), notes (2), was (2), built (2), predefined (2), difference (2), insert (2), blank (2), automatically (2), creates (2), always (2), avoid (2), consistent (2), across (2), keep (2), start (2), been (2), generated (2), may (2), uses (2), plus (2), minus (2), compact (2), appearance (2), left (2), side (2), header (2), shows (2), bottom (2), likely (2), read (2), first (2), reset (2), also (2), changes (2), apply (2), title (2), directly (2), edit (2), removes (2), delete (2), current (2), altering (2), regenerate (2), available (2), ones (2), existing (2), while (2), locking (2), has (2), generate (2), advanced (2), enabled (2), single (2), remove (2), deleting (2), moves (2), selected (2), list (2), move (2), hover (2), these (2), two (2), individual (2), they (2), three (2), type (2), press (2), formatting (2), create (2), sections (2), claude (2), chatgpt (2), markdown (2), copy (2), llms (2), ctrl (2), search (2), glossary (2), october (2), docs (2), file (2), index (2), soc2, cookie, privacy, trust, center, terms, careers, culture, team, 3000, rating, status, seo, ticket, deflector, platform, assistant, portal, enterprise, readiness, security, migration, demo, resources, pricing, customers, elements, related, latex, previous, yes, helpful, share, general, useful, just, full, comparison, placed, anywhere, duplicating, body, should, complement, repeat, establish, then, needs, different, behavior, concise, written, perspective, phrasing, refined, regenerating, losing, edits, publishing, produces, depth, relevant, accurately, answered, best, practices, form, like, chevron, points, used, indicate, giving, cleaner, minimal, look, draws, around, sides, works, well, most, visual, reveal, many, loads, through, rest, needed, give, preview, overwhelming, lands, back, their, defaults, button, panel, clicking, made, here, override, scroll, temporary, editing, doesn, change, facing, better, fit, hides, opens, description, following, availability, depends, created, additional, keeping, still, time, marked, badge, indicating, safeguarded, protect, protects, being, overwritten, during, regeneration, using, after, generation, wysiwyg, contain, minimum, 150, words, account, upon, purchase, purchased, prerequisites, instead, select, above, inserts, would, make, sense, appearing, later, sequence, prioritize, bring, closer, reorder, within, recreating, reordering, adding, actions, whether, came, template, managing, inserted, enter, desired, location, long, rich, surface, writing, address, common, follow, already, know, will, easy, maintain, fully, limited, let, heading, making, suitable, provides, ways, letting, differ, added, managed, prev, summary, plain, text, print, listen, focus, minute, published, updated, aug, powered, community, feature, self, service, help, november, release, manage, integrate, manager, domain, customization, import, export, reminder, collaboration, tasks, interactive, decision, trees, fields, management, variables, snippets, role, control, multiple, workspaces, languages, key, creators, track, roles, permissions, invite, users, publish, quick, discover, pages, exploring, further, fetch, complete, https, txt,
Text of the page (random words):
faq documentation index fetch the complete documentation index at https docs document360 com llms txt use this file to discover all available pages before exploring further quick start create an article review article publish article customize site invite users set up roles permissions track analytics eddy ai features for creators for readers for integrations key features multiple workspaces languages role based access control single sign on private hosting advanced editor templates variables snippets glossary drive file management custom fields interactive decision trees collaboration tasks custom workflow review reminder import export project site customization custom domain integrations extensions analytics feedback manager api documentation integrate with document360 manage your api docs release notes november 2026 12 11 1 october 2026 12 10 2 october 2026 12 10 1 help troubleshooting self service support ask for a feature community glossary search ctrl k press ctrl k to open search powered by faq updated on aug 17 2026 published on may 30 2026 6 minute s read focus listen print copy page copy as markdown for llms view as markdown view the page as plain text open in chatgpt ask chatgpt about this page open in claude ask claude about this page article summary prev next document360 provides two purpose built ways to add faq sections to your articles faq templates and the ai faq generator both use accordion style formatting letting readers expand and collapse individual questions but they differ in how content is added and managed note for a fully custom collapsible block not limited to faq formatting see accordions while faq templates and the ai faq generator also create accordion style sections accordions let you manually customize the heading and content of each section making them suitable for any type of collapsible content when to use faq use faq templates at the end of how to articles to address common follow up questions you already know readers will have the structure is consistent and easy to maintain use the ai faq generator on long content rich articles where you want to surface likely reader questions without writing them manually faq templates faq templates insert a predefined faq structure with three accordion items you fill in the questions and answers manually navigate to the desired location in the article type faq and press enter three faq accordion items are inserted click each one to fill in your question and answer managing faq items these actions apply to individual faq items whether they came from an faq template or the ai faq generator adding a faq item hover between any two faq where you want to add a new one click the add faq icon that appears fill in your custom question and answer reordering faq items each faq item has a set of controls that appear when you hover between items use these to reorder faq within the block without deleting and recreating them move up moves the selected faq one position up in the list use this to prioritize a question or bring it closer to the top move down moves the selected faq one position down in the list use this when a question would make more sense appearing later in the sequence add faq inserts a new blank faq item directly below the current one deleting a faq item click the faq item you want to remove select the delete icon that appears above it note this removes a single question and answer to remove the entire faq section instead see faq block options below ai faq generator the ai faq generator automatically creates faq based on your article content prerequisites you must have purchased the eddy ai content suite the ai writer suite must be enabled in your document360 account enabled by default upon purchase the article must contain a minimum of 150 words to generate faq navigate to the article in the advanced wysiwyg editor click eddy ai at the bottom right of the editor from the options click generate faq eddy ai generates faq and places them at the end of the article you can add content below the faq section after generation locking faq locking protects specific faq from being overwritten during regeneration the lock icon only appears when the faq or the article content has been generated using eddy ai to lock a faq click the lock icon next to the faq you want to protect the faq is marked with a lock badge indicating it is safeguarded from changes you can still edit locked faq manually at any time to add new faq while keeping existing ones locked lock all existing faq click regenerate eddy ai generates additional faq without altering the locked ones faq block options click the faq section to access the following options availability depends on how the faq block was created option description available on settings opens faq settings for this specific article both expand collapse shows or hides all faq answers in the editor both regenerate generates new faq based on the current article content without altering locked items ai faq generator only delete removes the entire faq section both to customize the faq section title click the title directly and edit it to better fit your article note this is a temporary editing view only and doesn t change the reader facing default set in project level faq settings project level faq settings you can customize how faq appear across your entire knowledge base navigate to settings knowledge base site article settings scroll down and expand the article content accordion you can also access faq settings at the article level by clicking the settings icon on the faq block changes made here apply to that article only and override the project level settings to reset all settings back to their defaults click the reset button at the top of the faq settings panel expand collapse controls how faq items appear when a reader lands on the article option what it does expand first only the first faq is expanded by default readers expand the rest as needed use this when you want to give readers a preview without overwhelming them expand all all faq are expanded when the page loads use this when readers are likely to read through all the answers collapse all all faq are collapsed by default readers must click each one to reveal the answer use this on articles with many faq to keep the page compact style controls the visual appearance of the faq border option what it does with border draws a border around all sides of each faq item this is the default and works well for most articles without border shows only a bottom border on each faq item giving a cleaner more minimal look expand arrow position controls where the expand collapse arrow appears on each faq item option what it does right places the arrow on the right side of the question header this is the default left places the arrow on the left side of the question header expand collapse icon controls the icon used to indicate that a faq can be expanded or collapsed option what it does arrow up down uses a chevron arrow that points up when expanded and down when collapsed this is the default plus minus uses a plus sign when collapsed and a minus sign when expanded use this for a more compact form like appearance best practices always review ai generated faq before publishing the generator produces between 5 and 10 questions based on content depth but not all may be relevant or accurately answered lock faq that have been manually refined before regenerating to avoid losing edits keep faq questions concise and written from the reader s perspective start with how do i what is or can i phrasing use project level settings to establish a consistent faq style across all articles then use article level settings only when a specific article needs a different behavior avoid duplicating content between the article body and the faq section faq should complement the article not repeat it faq what is the difference between faq templates and the ai faq generator faq templates insert a blank structure that you fill in manually and can be placed anywhere in the article the ai faq generator automatically creates questions and answers from your article content but always places them at the end of the article what is the difference between faq and accordions faq templates and the ai faq generator are purpose built for question and answer content and share project level expand collapse and style settings accordions are a general purpose collapsible block with no predefined structure useful for any collapsible content not just faq see accordions for a full comparison was this article helpful yes no previous article private notes next article latex related articles ai faq generator ai features ai writer suite accordions content creation editor editor elements troubleshooting editor issues content creation troubleshooting content creation issues document360 customers pricing resources request a demo migration request security private hosting enterprise readiness top features knowledge base portal knowledge base site knowledge base assistant integrations and extensions platform api analytics workflow ticket deflector drive seo support documentation support status feedback contact us contact us support document360 com rating 4 7 3000 about us our team our culture careers terms trust center privacy policy cookie policy soc2
|
