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description= Navigate processes effortlessly with Document360 s interactive decision trees, guiding users step-by-step for onboarding, troubleshooting, and tutorials.;
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Text of the page (random words):
guides documentation index fetch the complete documentation index at https docs document360 com llms txt use this file to discover all available pages before exploring further quick start create an article review article publish article customize site invite users set up roles permissions track analytics eddy ai features for creators for readers for integrations key features multiple workspaces languages role based access control single sign on private hosting advanced editor templates variables snippets glossary drive file management custom fields interactive decision trees collaboration tasks custom workflow review reminder import export project site customization custom domain integrations extensions analytics feedback manager api documentation integrate with document360 manage your api docs release notes november 2026 12 11 1 october 2026 12 10 2 october 2026 12 10 1 help troubleshooting self service support ask for a feature community glossary search ctrl k press ctrl k to open search powered by interactive decision tree updated on aug 31 2026 published on may 30 2026 2 minute s read focus listen print copy page copy as markdown for llms view as markdown view the page as plain text open in chatgpt ask chatgpt about this page open in claude ask claude about this page article summary prev next an interactive decision tree in document360 is a visual step by step guide that helps readers navigate through a process make decisions or resolve issues without reading through a long article instead of presenting all information at once a decision tree presents one step at a time at each step the reader makes a selection using buttons radio buttons or dropdown menus and is guided to the next relevant step based on their choice the experience is tailored to each reader s specific situation decision trees are fully responsive and work across all screen sizes and devices use cases use case how decision trees help onboarding guide new users through setup step by step with images and interactive elements that make the process easier to follow than a text heavy article troubleshooting walk users through common problems at each step they select what applies to their situation and are routed to the most relevant resolution product tutorials teach users how to complete tasks using interactive steps ideal for processes where different users need to follow different paths internal processes standardize workflows by guiding team members through consistent step by step procedures reducing errors from misinterpretation access interactive decision trees log in to the knowledge base portal and select your project from the left navigation bar click the interactive decision tree icon this always opens the decision tree section in the main workspace the module opens displaying all decision trees in your project along with their statuses get started on interactive decision trees use the links below to explore everything about interactive decision trees creating interactive decision trees learn how to build a decision tree from blank or use a template to get started quickly learn more managing interactive decision trees edit reorder clone delete and categorise your decision trees from one place learn more settings for interactive decision trees configure seo tags version history security and other advanced options for your decision trees learn more viewing interactive decision trees on the knowledge base site understand how readers access and navigate decision trees on the knowledge base site including adding them to the header or footer learn more best practices use decision trees for branching content if a process has multiple outcomes depending on the reader s situation a decision tree is far more effective than a single linear article keep each step focused on one question or action one decision per step keeps the experience clear and prevents readers from feeling overwhelmed write step titles and options in plain action oriented language readers should immediately understand what each option means and where it leads use images at key steps screenshots and diagrams help significantly for ui heavy workflows link steps to detailed articles rather than duplicating content within the step itself test every pathway before publishing to ensure there are no dead ends or incorrect routes add decision trees to your knowledge base navigation header or footer so readers can discover them easily was this article helpful yes no previous article custom pages next article creating interactive decision trees related articles viewing interactive decision trees on the knowledge base site content creation interactive decision tree creating interactive decision trees content creation interactive decision tree managing interactive decision trees content creation interactive decision tree document360 customers pricing resources request a demo migration request security private hosting enterprise readiness top features knowledge base portal knowledge base site knowledge base assistant integrations and extensions platform api analytics workflow ticket deflector drive seo support documentation support status feedback contact us contact us support document360 com rating 4 7 3000 about us our team our culture careers terms trust center privacy policy cookie policy soc2
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