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s choice award best places to work 4 591 0 4 months ago sarah masterton brown mews employee published in mews updates mews named best pos at the hoteltechawards 2026 hi mews community did you know that mews pos has won best hotel restaurant pos system at the 2026 hoteltechawards this recognition puts a spotlight on the strength and value of our point of sale solution and what it brings to food and beverage operations in hotels around the world if you already use mews pos and left a review on hotel tech report thank you and another big thank you if you ve ever given us direct feedback shared your thoughts here or have been involved in beta testing without your feedback and openmindedness mews pos wouldn t be anywhere near as powerful as it is today wondering what makes mews pos so award winning here are some of the highlights guest centric digital ordering guests can scan a qr code and order from anywhere on property without downloading an app that means more convenience for guests and more revenue opportunities for you embedded streamlined payment 2 249 0 4 months ago gustavo franco mews employee published in mews updates mews winter release 25 reset the rules hi mewsers our 2025 winter release is here and it s all about setting you up to start 2026 year strong and keep it that way forget vague promises we ve released updates that turn classic resolutions into real results here s how start fresh with your finances ledgers track every movement of money in real time so finance front office and operations always stay in sync configurable business day set your business day to match how your property runs so late night revenue lands where it should payment link in invoice reminders send one email with multiple invoice reminders with a link to pay immutable trial balances a daily tamper proof snapshot of your property s financials finance reporting finance reports now separate ota remitted tax from hotel revenue for more accurate accounting for us properties 0 516 6 5 months ago sarah masterton brown mews employee published in mews updates end of year special matt talks podcast on everything hotels and hospitality with mews founder richard valtr hi community as we head towards the end of the year matt and richard sat down to answer some frank questions from the team in this month s matt talks and it s a properly candid one i watched it over my morning coffee and it was great to hear their reflections on what they re excited about in 2026 what very nearly derailed mews and a couple of customer moments that really stuck with them richard on what hospitality truly means to him i m very passionate about everything hospitality represents it s about creating something together that s bigger than the sum of its parts where 1 1 genuinely equals 3 that idea of connection care and shared experience is right at the core of hospitality matt on what s just around the corner then we start to connect the dots this guest is spending money in our restaurants it feeds into their total revenue profile in the pms and the revenue ma 0 167 0 5 months ago jessica becker mews employee published in mews updates agentic ai for hotels the mews vision for ai in hospitality we ve launched a new report exploring how intelligent agents will reshape hotel operations hospitality is entering a new stage of digital maturity driven by agentic ai according to our new report agentic ai for hotels the mews vision for ai in hospitality the shift from assistive to autonomous intelligence will redefine how hotels operate learn and deliver experiences in the decade ahead about the report agentic ai for hotels the mews vision for ai in hospitality explores the real world implications of autonomous intelligence for hotels and their technology partners it covers the evolution of ai in hospitality the role of the semantic layer and a roadmap for adopting agentic ai safely and effectively what s inside agentic 0 286 0 5 months ago stela koleva mews employee published in mews updates a major milestone for mews support live chat is now live for every pms customer this week we completed the global rollout of live chat giving every mews pms customer real time answers from rory our ai powered mews digital assistant but also whenever needed direct access to a mews support expert this represents another meaningful step toward our vision for support delivering unreasonable hospitality at scale in every interaction as our development teams continue to make rory smarter more context aware and better aligned to each customer s unique configuration we re still giving hoteliers a clear seamless path to help start with rory for quick guidance but also have an option to move instantly to the next available mews expert for real time troubleshooting screensharing and fast resolution all in one place this is the support model we re building at mews ai brainpower human empathy real time help that moves at the speed of your hotel 3 209 0 5 months ago han verberne kok mews employee published in mews updates shaping tomorrow s hospitality insights from the quality lodgings back to school event at mews we love hoteliers that lean into the latest tech in order to stay on top of a fast changing market it s absolutely crucial to keep reinventing the way we work as hoteliers and what better way then taking a step outside of daily operations to allow yourself to be inspired being at the back to school event hosted by quality lodgings at the hotel school the hague location amsterdam was such an inspiring moment as sander allegro chairman of quality lodgings took a group of around 40 hoteliers from 25 locations on an invigorating experience by sharing his future vision of hospitality i felt privileged to meet with some of most game changing partners we have in the benelux like runnr ai and becurious as i ve seen the difference they can make for hotels in terms of operational efficiency and bottom line i ve also shared some of my learnings from the hundreds of conversations i ve had with hoteliers this year around topics like increasing 0 141 0 7 months ago jessica becker mews employee published in mews updates mews roadmap webinar what s new and what s coming next catch up here hey mews community we have exciting news our latest roadmap session is now available to watch on demand whether you joined us live or want to catch up on what you missed here s your chance to see what s ahead for mews during the webinar we explored the newest product updates and shared a sneak peek of what s on the horizon all inspired by your ideas and feedback as mews customers watch the recording missed it want to watch it back no problem if you follow this link you ll be able to watch the recording if you can t access the article you ll need to either login or create an account 5 1220 6 7 months ago jessica becker mews employee published in mews updates the new era of ai powered hospitality mews and datachat we ve got big news mews has officially acquired datachat a specialist ai company known for building intelligent conversational analytics platforms this marks a major step forward in our mission to create fully agentic hospitality systems where smart digital workers autonomously manage operations optimize performance and streamline every guest journey so what does this mean for you it means a future where your hotel tech won t just assist you it will understand learn and act imagine asking your system a question and getting instant data driven answers or seeing your operations and revenue management evolve in real time powered by ai that learns from every interaction by welcoming datachat s team of world class ai engineers and data scientists we re accelerating that future together we ll redefine how hotels use data automation and intelligence to deliver better performance and more personalized guest 4 414 0 7 months ago sarah masterton brown mews employee published in mews updates matt talks the community top picks from series 5 wait whaaat matt talks hospitality turned one already here s a little teaser did you know our brilliant ceo matthijswelle has been busy chatting with hospitality innovators across the globe on matt talks hospitality covering everything from tech and talent to transforming guest experiences over 50 episodes later the insights are gold and available wherever you like to listen because you our customers are the true stars of this community i m spotlighting my favourite matt talks from season 5 that featu 1 190 0 7 months ago gustavo franco mews employee published in mews updates mews summer release 25 smooth operations hey mewsers our 2025 summer release is here and it s all about making hospitality flow think smoother arrivals smarter connections and systems that take care of themselves in the background eight new features are live designed to save you time and make every guest journey feel effortless check them out here first impressions remastered guest id photo collection guests can scan their id and snap a selfie before they arrive or at a kiosk so your front desk can focus on a warm welcome wallet based keys mews is the first pms to integrate wallet based room keys with assa abloy vostio nfc locks guests just tap to unlock no app no plastic the personal touch guest connections spot related guests right in the profile whether it s a couple family or corporate group smart tips upgrade your ai assistant now shows spend history and t 3 520 7 j 7 months ago marta blanco mews employee posted in mews updates new feature preview budget forecast historical data upload hi everyone we re excited to share a preview of a new feature coming to mews the report settings page this new section brings together three key tools for managing your financial data budget upload forecast upload historical data upload each lets you upload manage and compare your data directly in mews to get more out of your reports and dashboards watch the demo we d love your feedback how does the flow feel are the templates clear anything you d improve or add share your thoughts in the comments below your feedback will help us refine these features before release thanks for watching and h 0 468 2 7 months ago jessica becker mews employee published in mews updates mews roadmap webinar what s new and what s coming next webinar want to know our plans for the next few months and into 2026 it s no secret we d love to tell you join our customer exclusive product roadmap webinar to see our very latest innovations plus what s in the works for later this year and beyond what to expect in this special look ahead session our team will walk you through the most recent updates and the most exciting parts of our roadmap recap the latest releases so you re bang up to date see live demos of what s in development right now get a look ahead at upcoming innovations in our roadmap ask your questions in a live q a you ll leave with a clear view of what s new what s next and how it all helps your teams work smarter and achieve your goals choose a time that works for you we re hosting three different sessions to suit all time zones 12 4494 6 7 months ago jessica becker mews employee published in mews updates one year older 50 episodes later matt talks hospitality is celebrating interview matt talks hospitality turned one in 50 episodes matt welle talked with mewsers hoteliers and leading industry voices about everything hospitality be it improving check in optimizing revenue management or discussing ai vs humans at the front desk if you want to learn more about what drives hospitality follow or tune in it s smart honest and genuinely fun to listen to check it out here 0 108 0 7 months ago jessica becker mews employee published in mews updates releases overview q3 2025 hi community this month s summary release note wraps up q3 with a special addition watch the short video below for an overview of the best product updates from the last three months in under three minutes our goal is to give you a faster more engaging way to catch up on what s new more information can be found here mews release notes 2 553 8 7 months ago victor lesaux mews employee published in mews updates say hello to faster support live agent chat is here hey everyone we ve got something exciting to share the way you connect with mews support is getting even easier over the next few weeks we re introducing live agent chat built right into your mews environment this means you ll be able to get help in real time starting with rory our virtual assistant and when needed continue directly with a mews support agent meet rory your first stop for instant answers rory is your friendly ai assistant always available in chat to help with the most common questions it can point you to the right help articles share step by step guidance for common tasks collect key details so our team has the full picture if you need extra help if rory can t fully solve your issue don t worry it ll connect you to a live mews support agent who can 0 312 0 7 months ago jessica becker mews employee published in mews updates monthly releases overview august 2025 hi mews community we re thrilled to bring you the latest updates for august to elevate your mews experience here s what s new new features wallet based room keys are here guests can now open doors with just a tap of their device guests can now unlock their room with a quick tap from their smart phone or smart watch it s fast secure and fully integrated into mews if your property uses assa abloy vostio locks you can upgrade your guest experience all they need to do is tap add to wallet in the guest portal and the key is ready on arrival 0 231 0 8 months ago bethany silcox mews employee posted in mews updates calling all hr innovation leaders tldr our people team wants to learn from hotels with exceptional hr practices if you re proud of your hr approach and are open to hosting a visit or starting with a call comment below with your location and what makes your hr special and if you know of incredible people leaders who aren t in our community but are doing amazing things feel free to put us in touch with them too calling all hr innovation leaderswe re looking for forward thinking hotels with exceptional hr practices to partner with us on an exciting cross exposure initiative our people team is passionate about learning from the best in hospitality and we d love to visit properties that are leading the way in human resources excellence we re particularly interested in connecting with hotels that excel in areas like innovative recruitment pipeline building strategies creative workforce dev 0 135 0 9 months ago 1 2 3 4 10 page 1 10 latest badge winners kirsten has earned the badge inner circle pink tier stefan has earned the badge community helper sourav dey has earned the badge community helper mathieu hookham has earned the badge community helper laila sæbø has earned the badge inner circle pink tier show all badges powered by 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