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description= The Co-operative Bank provides personal banking services including current accounts, credit cards, online and mobile banking, savings and more.;
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personal banking online banking the co operative bank our cookies just to let you know this website uses cookies we have to use necessary cookies which ensure our website functions properly we use functionality performance and targeting cookies to improve our services as well as personalise your visit where you have given us permission to do so to continue to use the website and all functionality click accept cookies to proceed if you wish to manage the cookies we use on your visit please select manage cookies or for full details please see our cookie policy accept cookies manage cookies skip to main content personal business commercial log in to personal banking login to personal banking or register bank accounts credit cards savings insurance loans mortgages ways to bank help about us login to personal banking bank accounts credit cards savings insurance loans mortgages ways to bank more help about us mortgages ways to bank want to change the world it can start by changing your bank at the co operative bank we promise we won t support businesses or organisations that have business relationships with oppressive regimes and we will promote human rights and equality across the world explore our current accounts see the latest news and announcements from the co operative bank news and announcements saving more or just starting choose a savings account that helps you along the way whether you re a long time saver or just starting out here at the co operative bank we have a range of options to help you on your savings journey no matter what that looks like explore our savings accounts our highly rated mobile app our mobile banking app is a quick and secure way to manage your money from your smart devices view your balance make payments check recent transactions and more check your balance and transactions including pending debit card transactions in just a few taps transfer money and set up new payments on the go apply for savings accounts and credit cards directly in the app get fraud alerts for example if someone registers your account on a new device manage your personal details such as your phone number and email address explore and download our app over 2 million customers and counting here s what they have to say i ve been banking with the co op for over 10yrs now the staff have always been very helpful and the app is great it s also the only bank where you don t have to worry where your money is being invested trustpilot win a little help a lot we re giving you a chance to win up to 2 500 when you use your co operative bank debit card to pay during our promotional period subject to eligibility t cs apply find out more keep control over your repayments with our fixed rate credit card life can be unpredictable but that doesn t mean your finances have to be with our 3 year fixed rate credit card you can manage your monthly repayments with a locked in 8 9 interest rate on purchases and balance transfers for the first 3 years view our 3 year fixed rate credit card we re here to help no matter what you re going through if you re struggling with the rising cost of living managing your finances or just having a hard time at the moment we re here to help you find the right support visit our money management hub help and support get help and support with your co operative bank products and services and take a look at our popular help topics below fraud how we keep our services secure and what you can do to keep yourself safe from financial harm view the latest fraud alerts how to protect yourself online view common fraud threats learn about fraud popular help topics our most popular help topics may help you find the information you need quickly forgotten login details for online banking staying safe with online banking logging into the app added security when making payments online product help get help with your everyday banking products however you prefer to manage your money help with current accounts help with credit cards help with isas savings help with mortgages help with loans help with insurance news and announcements changes to online payments we ve changed the way we confirm your online payments to keep your money safer find out more about the changes to online payments setting up a digital wallet is easy it s a quicker and safer way to pay leave your cards and your wallet at home and just use your phone set up a digital wallet providing an accessible digital service the co operative bank has achieved aa wcag 2 1 accreditation for website accessibility by the expert independent assessor digital accessibility centre dac ethical then now and always we are guided by a unique customer led ethical policy that shapes how we do business our values and ethics have always been more than just words we are serious about taking our commitments off the page and putting them into action and campaigning on the issues that matter to you learn more about our values and ethics we re a which eco provider here at the co operative bank we set high ethical standards in the services we provide and the businesses we finance most of which are small and medium sized excluding businesses that support the extraction or production of fossil fuels and conduct unethical labour practices independent service quality survey results personal current accounts as part of a regulatory requirement an independent survey was conducted to ask approximately 1 000 customers of each of the 16 largest personal current account providers if they would recommend their provider to friends and family the results represent the view of customers who took part in the survey read our detailed personal current account service quality survey results the requirement to publish the financial conduct authority service quality information for personal current accounts can be found on our personal current account service quality information page authorised push payment app fraud rankings in 2022 authorised push payment app fraud happens when someone is tricked into transferring money to a fraudster s bank account these charts use data given to the payment systems regulator psr by major banking groups in the uk in 2022 you can read the full report by visiting www psr org uk app fraud data share of app fraud refunded this data shows the proportion of total app fraud losses that were reimbursed out of 14 firms higher figure is better see the full results app fraud sent per million transactions this data shows the amount of app fraud sent per million pounds of transactions out of 14 firms lower figure is better see the full results app fraud received per million transactions smaller uk banks and payment firms this data shows the amount of app fraud received per million pounds of transactions ranked out of 20 firms lower figure is better see the full results app fraud received per million transactions major uk banks and building societies this data shows the amount of app fraud received per million pounds of transactions ranked out of 20 firms lower figure is better see the full results trustpilot not found what you re looking for contact our support team visit a branch call us bank accounts service quality information switching savings instant access limited access fixed rate isas children s more products loans insurance credit cards mortgages switching your deal borrowing more ways to bank online banking mobile banking apple pay google pay samsung wallet help centre contact us tools and guides about us accessibility careers investor relations news hub values and ethics our modern slavery and human trafficking statement the co operative bank platform smile and britannia are trading names of the co operative bank p l c p o box 101 1 balloon street manchester m60 4ep registered in england and wales no 990937 the co operative bank p l c is authorised by the prudential regulation authority and regulated by the financial conduct authority and the prudential regulation authority no 121885 credit facilities are provided by the co operative bank p l c and are subject to status and our lending policy the bank reserves the right to decline any application for an account or credit facility the co operative bank p l c subscribes to the standards of lending practice which are monitored by the lending standards board privacy and cookies policy
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