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description= When you trigger a broadcast, you can send data to personalize your message or override your audience. This page helps you understand the format of that data and how to set up complex recipient groups.;
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Text of the page (random words):
sending behavior options queue draft for automation qa geolocation and time zone data recommended send time send messages in users time zones supported time zone formats message limits liquid personalization personalize messages with liquid liquid upgrade liquid syntax list liquid recipes personalize actions with javascript reusing content with snippets composer errors metrics metrics overview goals automation and broadcast metrics home dashboard workspace performance dashboard email client metrics email deliverability metrics reports understanding your a b test results getting conclusive results from a b tests failed and attempted messages integrations integration directory get started quick start guide understanding integrations in customer io troubleshooting data compliance and privacy data in introduction source specs understanding incoming data identify group page screen track alias common fields custom events semantic events understanding semantic events a b test events customer io events ecommerce events email events live chat events mobile app lifecycle events video playback events backfill historical data proxying requests to customer io connections customer io api journeys message metrics mobile app sources forms get started formstack jotform squarespace typeform unbounce webflow wordpress with wpforms custom js integrations facebook lead ads use form data in customer io forms api backend integrations edit or disconnect forms javascript getting started javascript frameworks method reference migrate from another service managing identities cookies and identity management utility methods and performance in app messages notification inbox content security policy csp proxying the javascript client legacy javascript get started identify profiles track and page events in app messages content security policy csp track api integrations add a track api integration advanced transform data invalid track api requests hubspot beta get started map hubspot data to customer io filter incoming data deleting data hubspot forms reverse etl about reverse etl amazon redshift google bigquery microsoft sql server mysql postgresql snowflake legacy integrations reverse etl overview amazon redshift google bigquery microsoft sql server mysql postgresql snowflake salesforce getting started map salesforce data to customer io map data to other services scheduled syncs deleting data api call calculator servers node js python go customer data platforms segment segment data in classic rudderstack mparticle legacy webhook based integrations using zapier with the track api zoho integration hubspot integration data out getting started add a data out integration actions action triggers code mode database warehouse integrations introduction standard integrations advanced integrations filtering and mapping actions resend past data connections actable predictive adobe target algolia insights amazon redshift amazon redshift advanced amazon s3 amazon s3 advanced amplitude amplitude message metrics attio azure blob storage bing ads braze braze cohorts clevertap close commandbar cordial criteo audiences customer io facebook conversions api friendbuy fullstory gainsight px google ad conversions google ads gtag google analytics google bigquery google bigquery advanced google cloud storage google cloud storage advanced google sheets google tag manager gtm heap hubspot intercom koala launchdarkly livelike logrocket meta facebook pixel metronome mixpanel mixpanel message metrics moengage ms azure blob storage advanced pinterest conversions pipedrive playerzero qualtrics reporting webhooks ripe rudderstack legacy salesforce about this integration sent messages as tasks frequently asked questions saleswings segment segment message metrics sendgrid marketing automations slack snowflake snowflake advanced sprig talon one tiktok conversions twilio twilio engage messaging twilio studio twitter pixel visual website optimizer vwo webhooks wisepops yandex zendesk api reference about our apis comparing the pipelines and track apis pipelines api track api app api design studio html best practices journeys webhooks mobile sdks ios quick start guide getting started how it works authentication packages and configuration options swift 6 troubleshooting identify and track users identify profiles track events screen tracking mobile lifecycle events anonymous activity location tracking push notifications set up push notifications set up rich push app groups for push tracking deep links push metrics sound in push notifications provisional push push service certificates test your push implementation in app messages set up in app messaging inline in app messages page rules in app event listeners notification inbox what s new 4 x 4 4 0 3 x 4 0 0 3 x 3 13 0 3 x 3 9 0 2 x 3 x 1x 2 x changelog ios quick start guide getting started how it works authentication packages and configuration options troubleshooting identify and track users identify profiles track events screen tracking mobile lifecycle events anonymous activity push notifications set up push notifications set up rich push deep links push metrics sound in push notifications provisional push push service certificates test your push implementation in app messages set up in app messaging inline in app messages page rules in app event listeners what s new 3 x 3 13 0 3 x 3 9 0 2 x 3 x 1x 2 x changelog ios get started identify profiles track events push notifications rich push notifications in app messages test support changelog ios get started identify profiles track events push notifications in app messages test support update from 2 10 to 2 11 migrate from an earlier version troubleshooting changelog android quick start guide getting started how it works authentication packages and configuration options troubleshooting identify and track users identify profiles screen tracking mobile lifecycle events anonymous activity track events location tracking push notifications push notifications deep links channel push service certificates test your push implementation in app messages in app messages in app event listeners inline in app messages page rules notification inbox what s new 4 x 4 10 3 x 4 x 2 x 3 x changelog android get started identify profiles track events push notifications in app messages test support migrate from an earlier version troubleshooting changelog android get started identify profiles track events push notifications rich push notifications test support migrate from an earlier version changelog react native quick start guide getting started how it works authentication packages and configuration options troubleshooting identify and track users identify profiles track events screen tracking mobile lifecycle events anonymous activity location tracking push notifications set up push notifications app groups for push tracking deep links handling multiple push providers capture push metrics android channels in app messages set up in app messages inline in app messages in app event listeners notification inbox what s new 6 x 6 4 0 5 x 6 0 0 4 x 5 0 0 4 x 4 3 3 4x 4 x 3 x 3 4 2 x 3 x changelog react native quick start guide getting started how it works authentication packages and configuration options troubleshooting identify and track users identify profiles track events screen tracking mobile lifecycle events anonymous activity push notifications set up push notifications deep links handling multiple push providers capture push metrics android channels in app messages set up in app messages inline in app messages in app event listeners what s new 4 x 4 3 3 4x 4 x 3 x 3 4 2 x 3 x changelog react native quick start guide getting started how it works authentication packages and configuration options troubleshooting identify and track users identify profiles track events screen tracking mobile lifecycle events anonymous activity push notifications set up push notifications deep links handling multiple push providers capture push metrics android channels in app messages set up in app messages inline in app messages in app event listeners what s new 4 x 5 0 0 4 x 4 3 3 4x 4 x 3 x 3 4 2 x 3 x changelog react native get started identify profiles track events push notifications set up push notifications deep links handling multiple push providers capture push metrics in app messages set up in app messages in app event listeners updates and troubleshooting migrate from an earlier version troubleshooting changelog react native get started identify profiles track events push notifications set up push notifications deep links handling multiple push providers capture push metrics in app messages set up in app messages in app event listeners updates and troubleshooting migrate from an earlier version update to version 3 4 troubleshooting changelog expo quick start guide getting started how it works authentication packages and configuration options troubleshooting identify and track profiles identify profiles track events screen tracking mobile lifecycle events anonymous activity location tracking push notifications set up push notifications app groups for push tracking deep links capture push metrics android channels multiple push providers in app messages inline in app messages notification inbox set up in app messages in app event listeners what s new 3 x 3 3 2 x 3 x 1x 2 x changelog expo get started identify profiles track events push notifications set up push notifications deep links capture push metrics in app messages set up in app messages in app event listeners updates and troubleshooting troubleshooting changelog flutter quick start guide get started how it works authentication configuration options troubleshooting identify track users identify profiles mobile lifecycle events anonymous activity screen tracking track events location tracking push notifications set up push notifications app groups for push tracking deep links handling multiple push providers capture push metrics android channels in app messages in app messages inline in app messages notification inbox in app event listeners what s new 3 x 4 0 0 3 x 3 5 0 2 x 3 0 0 2 x 2 2 upgrade to flutter 2 x changelog flutter quick start guide get started how it works authentication configuration options troubleshooting identify track users identify profiles mobile lifecycle events anonymous activity screen tracking track events push notifications set up push notifications deep links handling multiple push providers capture push metrics android channels in app messages in app messages inline in app messages in app event listeners what s new 2 x 2 2 upgrade to flutter 2 x changelog flutter get started identify profiles track events update flutter sdk push notifications set up push notifications deep links handling multiple push providers capture push metrics in app messages in app messages in app event listeners updates and troubleshooting update ios troubleshooting changelog settings billing account verification audit logs tasks workspace performance billing how we bill billing for sms messages billing for whatsapp messages ai credits reducing billing overages payment problems canceling your account plan features builder plan your account manage team members how to add team members assign standard roles create assign custom roles access multiple accounts edit account information customize your ui manage your api credentials security best practices two factor authentication single sign on sso account regions us and eu enable experimental features workspaces workspaces in customer io understand timezone conversion case sensitivity and your data search your workspace privacy security session cookies and expiration allowlist our ip addresses customer io gdpr and you security mobile and app store privacy privacy respecting your users privacy ai settings customer io security qualifications troubleshooting troubleshooting login and browser issues create a har file for help troubleshooting releases this page is part of the customer io documentation for the complete documentation index see llms txt messaging send broadcasts 5_api triggered data format md 40 format api triggered broadcasts updated july 15 2026 when you trigger a broadcast you can send data to personalize your message or override your audience this page helps you understand the format of that data and how to set up complex recipient groups providing custom data you ll send custom data using our api or our libraries you can also see sample data in our composer preview here s a basic example of what some custom data might look like in your request data headline roadrunner spotted in albuquerque date january 24 2018 text we ve received reports of a roadrunner in your immediate area head to your dashboard to view more information overriding recipients you can set the audience for an api triggered broadcast in the ui which is useful when your audience always meets the same conditions but you might want to define a custom audience when you trigger your broadcast for example you might send breaking news notifications to different groups of users but the same content layout we support a complex set of audience filters so you can broadcast to a specific group of profiles we ve provided a few basic examples below you can nest and and or filters nest filters to create complex filters where you have different sets of and and or criteria that a profile must meet to receive your broadcast and and the and filter is an array of objects where each object represents criteria for your audience each object must be true for a profile to receive the broadcast you can nest other compound filters or or not to set up complex audience conditions recipients and attribute field first_name operator exists attribute field likes_baseball operator eq value true and array of objects match all conditions to return results not returns results if a condition is false while and or support an array of items not supports a single filter object and array of objects match all conditions to return results or array of objects match any condition to return results or array of objects returns results matching any conditions or or the or filter is an array of objects where each object represents criteria for your audience at least one object in the array must be true for a profile to receive the broadcast you can nest other compound filters and or not to set up complex audience conditions recipients or segment id 4 attribute field likes_baseball operator eq value true or array of objects match any condition to return results and array of objects returns results matching all conditions not returns results if a condition is false while and or support an array of items not supports a single filter object and array of objects match all conditions to return results or array of objects match any condition to return results not not a condition that if true excludes profiles from your audience the not filter is an object but can take a complex filter like a...
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