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description= Learn about the Markdown editor in Document360, its syntax, features, and when to use it for effective text-based documentation.;
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markdown documentation index fetch the complete documentation index at https docs document360 com llms txt use this file to discover all available pages before exploring further quick start create an article review article publish article customize site invite users set up roles permissions track analytics eddy ai features for creators for readers for integrations key features multiple workspaces languages role based access control single sign on private hosting advanced editor templates variables snippets glossary drive file management custom fields interactive decision trees collaboration tasks custom workflow review reminder import export project site customization custom domain integrations extensions analytics feedback manager api documentation integrate with document360 manage your api docs release notes november 2026 12 11 1 october 2026 12 10 2 october 2026 12 10 1 help troubleshooting self service support ask for a feature community glossary search ctrl k press ctrl k to open search powered by as of 22 nov 2025 the markdown editor has been upgraded from v1 4 10 to v3 2 2 the toolbar layout icons and editor structure remain unchanged markdown updated on aug 31 2026 published on dec 28 2024 5 minute s read focus listen print copy page copy as markdown for llms view as markdown view the page as plain text open in chatgpt ask chatgpt about this page open in claude ask claude about this page article summary prev next this page describes the markdown editor which is available in projects created before the unified editor if your project was created recently you write markdown with the markdown toggle in the unified editor instead see markdown and html in the unified editor what is the markdown editor the markdown editor is one of three editor options available in document360 it uses a shorthand syntax style of writing called markdown to format text which is then converted to html when rendered on the knowledge base site markdown is a lightweight markup language that lets you format content using special characters without needing to write html directly for example typing text makes text bold and heading creates a second level heading the markdown editor uses a split screen layout left panel where you type and apply markdown syntax supported syntax such as headings may appear styled directly in this panel as you type which is expected behaviour right panel a live preview that shows exactly how the article will appear on the knowledge base site once published you can enable scroll on to keep both panels scrolling simultaneously as you write click scroll on to toggle this off note you can choose the markdown editor in two ways select it under the advanced section when creating a new article or set it as the project wide default from settings knowledge base portal general set the default editor the default editor setting only applies to new articles created after the change and it does not affect the existing articles when to use the markdown editor the markdown editor works best when your articles are primarily text based with minimal multimedia elements your team is comfortable with markdown syntax or html and prefers keyboard first writing you need to use custom html tags or inline code that the wysiwyg editors do not support you are working on code heavy documentation such as glossary api references or developer guides if your articles contain a lot of images videos tables or rich formatting the advanced wysiwyg editor may be a better fit compare editors in document360 markdown basics markdown uses simple characters to format text here is a quick reference of the most commonly used syntax element syntax output heading 2 heading heading large heading 3 heading heading medium heading 4 heading heading small bold text text italic text or _text_ text strikethrough text text bullet list item or item item numbered list 1 item 1 item link text url clickable link blockquote text indented quote block horizontal line a divider line inline code code code note always include a space between the symbols and the heading text for example heading not heading do not include spaces between the syntax and the text for bold and italic for example bold not bold h1 is reserved for article titles in document360 and cannot be used in the editor body use h2 h3 and h4 for section headings for the full markdown syntax reference see basic markdown syntax the markdown toolbar the markdown toolbar provides quick access to formatting options without typing syntax manually key toolbar options include section options headings h2 h3 h4 text formatting bold italic strikethrough blockquote horizontal line lists unordered list ordered list insert table image file link callouts info warning error private notes internal comment visible only to team members latex insert mathematical expressions and equations find and replace search and update text across the article content reuse variables and snippets code block insert a formatted code block video embed from youtube wistia or vimeo note on smaller screens toolbar options that do not fit are accessible from the more menu in the toolbar converting a markdown article to the advanced wysiwyg editor if you want to move a markdown article to the advanced wysiwyg editor to access richer content blocks eddy ai and more formatting options you can convert it at the article level open the article in the markdown editor click the more icon at the top right of the editor select more article options the article settings panel will appear navigate to the editor tab select advanced wysiwyg editor select the are you sure you want to continue checkbox to confirm click save the article will be converted to the advanced wysiwyg editor and will open immediately in the new editor note this action is irreversible once a markdown article is converted to the advanced wysiwyg editor it cannot be reverted back to markdown ensure you are confident in the switch before proceeding what to expect after conversion all text content headings lists and basic formatting are carried over some markdown specific syntax unsupported in the advanced wysiwyg editor such as markdown tables will need to be reviewed and rebuilt using the editor s built in tools after conversion you can set the advanced wysiwyg editor as the default for all new articles from settings knowledge base portal general editor this does not affect existing markdown articles best practices use the toolbar if you are new to markdown it inserts syntax automatically so you do not need to memorize commands write syntax carefully small errors such as a missing space or an extra character will prevent the formatting from rendering correctly use the live preview panel frequently to check how the content will look before publishing especially for complex elements like tables and code blocks avoid mixing markdown and html unnecessarily while html is supported overusing it can cause inconsistencies in rendering consider converting to the advanced wysiwyg editor if your article is growing in complexity and requires content blocks such as tabs accordions callouts or interactive elements faq can i revert a markdown article back to the markdown editor after converting it to advanced wysiwyg no once a markdown article is converted to the advanced wysiwyg editor it cannot be reverted this applies at the article level future articles can still be created in markdown if markdown is set as the project default was this article helpful yes no previous article find and replace in the editor next article basic markdown syntax related articles basic markdown syntax content creation markdown editor content creation editor document360 customers pricing resources request a demo migration request security private hosting enterprise readiness top features knowledge base portal knowledge base site knowledge base assistant integrations and extensions platform api analytics workflow ticket deflector drive seo support 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