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description= Snippet is a predefined set of content blocks the content manager or author identifies as reusable content.;
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Text of the page (random words):
create and manage snippets documentation index fetch the complete documentation index at https docs document360 com llms txt use this file to discover all available pages before exploring further quick start create an article review article publish article customize site invite users set up roles permissions track analytics eddy ai features for creators for readers for integrations key features multiple workspaces languages role based access control single sign on private hosting advanced editor templates variables snippets glossary drive file management custom fields interactive decision trees collaboration tasks custom workflow review reminder import export project site customization custom domain integrations extensions analytics feedback manager api documentation integrate with document360 manage your api docs release notes november 2026 12 11 1 october 2026 12 10 2 october 2026 12 10 1 help troubleshooting self service support ask for a feature community glossary search ctrl k press ctrl k to open search powered by create and manage snippets updated on sep 21 2026 published on may 13 2026 5 minute s read focus listen print copy page copy as markdown for llms view as markdown view the page as plain text open in chatgpt ask chatgpt about this page open in claude ask claude about this page article summary prev next snippets in document360 are created and managed from the snippets page under content tools from this page you can create new snippets choose your editor use eddy ai to refine content check where snippets are used across your knowledge base and edit or delete them individually or in bulk the snippets page navigate to content tools in the left navigation bar select content resources snippets in the left navigation pane element description create creates a new snippet duplicate content detection identifies duplicate text across your documentation and suggests converting it into snippets languages filters the snippet list by global or a specific language search snippets searches for snippets by name selection box selects one or more snippets for bulk delete name click a snippet name to preview its content used in shows where the snippet is used displays a dash if unused if used click view to see the articles or category pages where it has been inserted archived articles and category pages are not counted language indicates the language assigned to the snippet last modified displays the date and time the snippet was last updated translation status click the globe icon to check translation progress a green check means the snippet has been translated into that language an x means it has not edit opens the snippet for editing delete deletes the snippet for bulk delete select the checkboxes and click delete at the top duplicate content detection the duplicate content detection banner at the top of the snippets page helps you identify and manage repeated text across your documentation this feature is powered by eddy ai it scans your project for paragraphs that appear multiple times across articles generates a report showing where duplicate content exists and suggests converting it into reusable snippets click find duplicates on the banner to start scanning your project once the scan completes the total number of duplicate text blocks detected is displayed if a scan has already been performed click scan again to re run the process click review suggestions to open the duplicate content detection report and review the findings note for more information read duplicate content detection create a snippet on the snippets page click create at the top right in the create new snippet dialog configure the following name enter a name of up to 50 characters you can use letters numbers hyphens and underscores language select a language the default is global editor expand advanced and choose markdown or advanced wysiwyg the default is based on your project settings click create enter your content in the editor markdown editor use the formatting tools to format your text advanced wysiwyg editor use the toolbar or the quick insert menu to format your content note once you select the advanced wysiwyg editor you cannot switch back to markdown if you start with markdown you can convert to advanced wysiwyg for translation purposes as markdown does not support translate with eddy ai you cannot switch back to markdown after converting to switch the language of the snippet use the language dropdown at the top of the editor click save or press ctrl s note you can also use custom html in code view for formatting unsupported tags will be sanitised automatically use eddy ai in snippet content while drafting a snippet in the advanced wysiwyg editor hover over any content and use eddy ai to make the text longer or shorter improve it change the tone convert speech change the voice split sentences or generate elements such as tables pie charts and flowcharts view snippet usage before editing or deleting a snippet you can check exactly which articles and category pages use it on the snippets page locate the snippet in the used in column click view the view references panel opens for each reference you can see the article version project workspace and language the name of the user who added the snippet the article state draft or published and the date and time the snippet was inserted click the icon to open that article version in a new tab note archived articles and category pages are not listed in the view references panel and are not counted in the used in column a snippet used only in archived content shows a dash as though it is unused the references are preserved and reappear when the content is unarchived edit a snippet on the snippets page hover over the snippet and click the edit icon update the content as needed click update note when you update a snippet the changes are automatically reflected in all articles and category pages where it is used including published ones without needing to republish them delete a snippet on the snippets page hover over the snippet and click the delete icon click yes in the confirmation dialog to bulk delete select the checkboxes next to the snippets you want to delete and click delete at the top of the list note when you delete a snippet it is removed from all articles where it is referenced the article retains its current version on the knowledge base site surrounding content adjusts automatically and no empty space remains in the portal a loading symbol appears in the content block where the snippet was removed select this block to insert another snippet or delete it manually considerations item detail snippet name length maximum 50 characters snippet name characters letters numbers hyphens and underscores only snippet name cannot be changed after creation editor type once switched to advanced wysiwyg cannot be reverted to markdown global snippets cannot be translated snippet count per project up to 200 snippets variables inside snippets not supported variables will not render correctly in the editor preview or pdf exports archived content archived articles and category pages are excluded from the used in column and the view references panel best practices choose your editor carefully at creation switching from markdown to advanced wysiwyg is possible but irreversible use advanced wysiwyg if you plan to translate the snippet or use rich formatting name snippets descriptively use names that identify the content type and purpose for example support_contact_block or api_disclaimer this makes snippets easier to find and insert without previewing each one use global scope by default set the language to global unless the snippet content genuinely differs by language language specific snippets require separate management per language check dependencies before deleting use view in the used in column to confirm the impact across articles before deleting a snippet that may be widely used archived content is not listed so check the archive page as well if you have archived articles or categories prefer snippets over copy paste if the same block of content appears in more than two articles create a snippet rather than duplicating it manually was this article helpful yes no previous article snippets next article use and translate snippets related articles create and manage variables content management content tools variables snippets content management content tools snippets use and translate snippets content management content tools snippets duplicate content detection ai features ai knowledge pulse tags content resources snippets document360 customers pricing resources request a demo migration request security private hosting enterprise readiness top features knowledge base portal knowledge base site knowledge base assistant integrations and extensions platform api analytics workflow ticket deflector drive seo support documentation support status feedback contact us contact us support document360 com rating 4 7 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