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description= Is Vendo PCI compliant? Yes. Vendo is PCI DSS Level 1 compliant ` ` What is PCI DSS? The Payment Card Industry Data Security Standard (PCI DSS) is a set of security standards designed to ensure that all companies that accept, process, store or transmit credit card information maintain a secure env…;
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ational measures to preserve and protect personal data from unauthorized use or access and from alteration loss or misuse taking into account the state of the art the characteristics of the data stored and the risks to which they are exposed does vendo share end user data no vendo meets the european data protection directive directive 95 46 ec on the protection of individuals with regard to the processing of personal data and on the free movement of such data and is pci dss level 1 certified why do i get an email notification informing me that my vendo backoffice access has been disabled for security purposes your access to the vendo backoffice will be automatically disabled if you do not log in within a period of 90 days members whose payments have been declined are being redirected to the member url instead of the decline url why your decline url may not be valid or is empty in these cases vendo will redirect declined members to your members url i see differences between the gross amount posted in nats and the gross amount really processed for some countries where is this difference coming from the difference comes from vat for transactions processed in the european union by default we report processing amounts without vat into nats because these funds belong to the government not to the merchant this has important implications on your affiliate payouts let s say you have a 50 50 revshare reporting the amounts net of vat into nats prevents affiliates to be paid 50 of the vat that must be remitted to the tax authorities in the european union join link how do i encrypt the end user password to encrypt the end user s password you can use our php sdk please review our documentation for more details why do we keep getting random usernames added to our nats it s annoying we know there are two reasons this can happen nats creates temporary random usernames before users join this is an internal mechanism that nats uses to track visitors to your tour once the user had joined the site nats updates the random username to the username chosen by the user vendo creates random usernames after the user joins when we host the product page we collect the user details including the username if a username was already taken by another user then our platform will generate a new random username the format of these random usernames is userxyzm for example user12345 our platform uses the checkuser callback to check whether the username that the user picked is available in your platform checkuser documentation is here is it possible to show a specific product template to a specific traffic source with a parameter no we do not support this currently can i track my sales in google analytics yes you can track user interactions and sales in your google analytics you just have to provide a google tag manager tracking id to vendo integration how can i force a currency independently of the geo location you can force currency by passing the parameter billing_currency in the url please note that if you use the billing_currency parameter the url will have to be signed you can use vendo sdk for php to sign the url repository with the instructions on how to install it can be found in here you can find instructions on how to sign the urls here how can i extend or add free time to a subscription go to vendo backoffice sales subscriptions search the subscription with the filters available e g use the email click the drop down button expire immediately located in the top right corner of the screen click the option extend for free please contact us if you do not see this option and we will enable it for you nats configuration requirement this feature is available for nats 4 or higher configuration go to configuration admin billers and set the following parameter for clients using vservices integration set_expire_vservices_date biller set for clients using vendo integration set_expire_vendo_date biller set when adding new offers how do we control what offer will be presented to the clients first by default our platform will pick the offer order set in vendo s back office as an alternative you can use the offers parameter to select which offers to display and in what order if you are using nats you can hide and change the order of offers in nats please refer to nats support for more details vendo s client services team asked me to configure a biller called vendo services in nats but i only see a biller called vendo is it the same no they aren t the same if you re on nats 4 open a support ticket to toomuchmedia they will update your nats install with the latest version if you are on nats 3 then you must use vendo which is our legacy api with nats what are the vendo transaction types and how do they relate to nats vendo transaction types nats sign up join signup one time payment join signup cross sale cross sale rebill rebill upgrade conversion instant upgrade upgrade plus change offer package plus chargeback chargeback refund refund partial refund refund revoke reversal free sign up join signup update payment method streamate payment join sign up streamate sign up cross sale free cross sale cross sale one click sign up upsell plus one click payment upsell plus vendo sign up join sign up vendo one time payment join sign up vendo free sign up join sign up repurchae sign up signupplus how do i integrate a dating site integrating with vendo is very easy in fact we are currently working to make it even easier we will assist you along the way below we detail all the steps you need to follow to integrate your dating site or a white label dating site solution with us when vendo approves your application and you send the terms conditions signed our system generates a merchant id and shared secre t which will be essential for your integration vendo will send your back office credentials and client services will send you the merchant id and shared secret in a direct email once you have these you can proceed with the following generate the join link to which the user needs to be redirected to make the payment to make this happen you need this info 1 site id this is the site id defined by vendo our do client services will send you this 2 email this is the email address of your member 3 username the username of the member 4 password password of the member this is plain text there s an option to encrypt it using a script that we provide we can discuss this scenario later on if you want having the password of the end user is very important to prevent refunds and also to fight chargebacks 5 email_hide username_hide password_hide and logindata_hide are parameters that hide those fields in our payment forms it doesn t make sense to re display all that info in a payment form when processing transactions for dating sites just provide these parameters as they are in the url and you will be fine 6 selected_offer this is the offer id of the tariff selected by the member 7 reference ref this is a value that we ll post back to you you can use this parameter to track the member and any other values that you want this is for your reference and we ll post it back to you every time we process a rebill for the membership you generate this 8 affiliate_id this is the id of your affiliate is important for us to track affiliates to provide you with better support from the risk point of view we use it to analyze the traffic that every affiliate sends to you we ll raise a red flag and inform you if an affiliate is sending too many potential risky traffic i e traffic that could convert to chargebacks 9 success_url this is the url to which the user will be redirected to if a payment is accepted i e successfully processed for example a success url would look like this http http payments yoursitename com your_script_vendo_success_transaction php ref ref email email the variables in curly brackets will be replaced by the actual value that you passed in the join link for example ref will be replaced by your_custom_value_will_be_posted_back and email will be replaced by user email please keep in mind that all values must be url encoded 10 decline_url this is the url to which the user will be redirected if he she fails to pay you can also use variables in this url you can get read all these details in our back office documentation here a callback is a request that our platform sends to your platform behind the scenes it s a server to server communication go to our documentation in the back office for more information about callbacks here the callbacks that you ll need to integrate for payments are checkuser transaction later on you ll have to integrate these callbacks canceluser deluser reactivateuser changeusernamepassword if you have whitelabel integrate these callbacks as well those parameters are site_name the name of the affiliate site this would be the name that the affiliate gave to the site site_url the url of the affiliate site how do i create a one click to streamate you can upsell to your whitelabel by having the user click a specially constructed custom link users with valid payment details will be able to visit guest chat and paid chat on the whitelabel using their existing vendo account information steps to integrate with streamate contact streamate reseller support email protected they will create a whitelabel site on your behalf with vendo and provide you with an integration guide implement the oneclick link as per the instructions provided we will qa the setup to make sure there s the best ux your endusers can start enjoying additional content for any additional information contact us at email protected how do i create one click links for email campaigns please review our documentation about one click join link can i change a one time purchase to a recurring subscription using the changeoffer feature yes it is possible please review our documentation about change offer link for more details can i configure a secondary biller cascade with vendo no but you can use the decline_url parameter https docs vendoservices com docs standard join link redirection parameters to redirect the shopper to a specific url after a failed transaction attempt if you are using nats you can configure the cascade under nats s billers admin section i don t use nats can i use my own affiliate and user management system yes you can we have an api for every type of site paysite cams and dating how do i configure vendo in mpa3 important before you start configuring your mpa3 install you have to complete vendo s onboarding process step 1 log into your mpa3 install and click on billing step 2 click on billing processors then scroll down to vendo and configure your account leave the fields vendo username and vendo password in blank copy and paste your shared secret in the vendo soap key field note the shared secret is provided after you complete vendo s onboarding process enter the processing fee that you agreed upon with vendo you need to provide the real value here in order for mpa3 s reports to reflect real figures then scroll down to vendo configuration important scroll down to the bottom and click on submit step 3 configure your cascades click on cascading order and make vendo primary then click on the set order button important please note that vendo s short name appears as localbilling in mpa3 dynamic pricing can you explain to me how vendo dynamic pricing works in a way that i can understand yes let s try the math behind it is complicated but the concept is simple people are willing to pay different amounts for the same product giving some people a lower price gets them to spend more and giving other shoppers a higher price gets them to spend more the worst thing you can do is ignore the differences and give everyone the same price doing that costs companies between 10 and 20 of the revenue people are willing to pay different amounts for the same product giving some people a lower price gets them to spend more and giving other shoppers a higher price gets them to spend more the worst thing you can do is ignore the differences and give everyone the same price doing that costs companies between 10 and 20 of the revenue can i use vendo without using the dynamic pricing yes but you would be leaving money on the table which is a shame but it is your choice the benefits of dynamic pricing are that it is adjusted depending on many factors relating to end users that we take into consideration variables such as time day and connecting location are only a few used to determine optimal price the algorithm created by our team learns from thousands of transactions processed every day leaving little room for error additionally dynamic pricing reduces operational needs for in site offers since the prices offered will be the best price a user will pay at any given point in time this saves and makes you money can you help us figure out how to price a new product we are creating yes we set a minimum and maximum price and let the ai figure out the right price for each shopper for example we have partners who were releasing virtual reality products in 2016 what should the price have been no one knew of course the only thing we had to do is set a price floor ex 20 per month and price ceiling ex 60 per month and let vendo s artificial intelligence system figure out the price that made the most money with each shopper do end users complain about different price points we ve never heard a complaint in all the years we ve been optimizing prices it doesn t mean it won t happen in the future a key part of the optimization is lifetime value if we charge too much and a customer gets mad and cancels no one wins so we find the revenue maximising price where everyone is happy sometimes the price is lower sometimes it s higher it depends on that particular shopper and the unique product does vendo s dynamic pricing ever cause people to lose money during the exploration phase there are days when people lose money as the system learns the duration of the exploration phase depends on the amount of data available and the difference between results from our experience this can last from 2 to 6 weeks however this trial phase is then compensated by the lift our artificial intelligence provides our clients the testing days will give us enough information to make clinical adjustments to pricing understand your end users and monitor your site do i get the benefit of other vendo partners data and do they get my data from dynamic pricing yes you get the benefit vendo has interactions with billions of shoppers across hundreds of thousands of products we re able to learn from each interaction between shoppers and products just like google learns from other people s searches to give you better results our clients benefit directly from what we learn through dynamic pricing overall we re able to stop giving shoppers dumb prices that ignore important information dynamic pricing can the same user see two different prices for the same product the best price ...
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