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description= Commento is a modern commenting Interface that is reasonably secure and you can embed commento to your website application.;
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how to integrate commento and document360 documentation index fetch the complete documentation index at https docs document360 com llms txt use this file to discover all available pages before exploring further quick start create an article review article publish article customize site invite users set up roles permissions track analytics eddy ai features for creators for readers for integrations key features multiple workspaces languages role based access control single sign on private hosting advanced editor templates variables snippets glossary drive file management custom fields interactive decision trees collaboration tasks custom workflow review reminder import export project site customization custom domain integrations extensions analytics feedback manager api documentation integrate with document360 manage your api docs release notes november 2026 12 11 1 october 2026 12 10 2 october 2026 12 10 1 help troubleshooting self service support ask for a feature community glossary search ctrl k press ctrl k to open search powered by commento updated on jul 20 2026 published on jun 25 2026 3 minute s read focus listen print copy page copy as markdown for llms view as markdown view the page as plain text open in chatgpt ask chatgpt about this page open in claude ask claude about this page article summary prev next commento is a fast lightweight commenting interface that can be embedded into your website it provides a modern commenting experience for readers without the bloat of heavier comment platforms integrating commento with document360 lets readers leave comments and discussions directly on your knowledge base articles before you begin you need a commento account integrate commento with document360 there are two ways to integrate commento with document360 standard native integration embed commento using a custom code snippet native integration in the document360 portal navigate to connections integrations in the left navigation bar from the comments section select commento and click add in the add new integration panel enter a description optionally expand code inclusion exclusion conditions to control when the integration runs based on ip address workspace or language click add after setup open your commento account to view commento analytics you can also import existing comments from disqus if you were previously using it custom html snippet use this method to embed commento using its universal snippet code via the custom html integration in document360 in your commento account open the staging tab click installation guide in the html code shown under the universal snippet section replace the url with the domain of your document360 project copy the code snippet in the document360 portal navigate to connections integrations in the left navigation bar under the custom html section click add paste the copied code into the code field under insert code select at the end of body below body click add commento is now integrated with your document360 knowledge base best practices use native integration for a simpler setup the native integration requires no code just a description it also gives you access to code inclusion exclusion conditions directly in document360 use custom html snippet if you need more control over snippet placement the universal snippet approach lets you control exactly where commento loads on the page and is useful if you encounter issues with the native integration import existing disqus comments after setup if you are migrating from disqus use commento s import feature to bring existing comments across so readers don t lose previous discussions use code inclusion exclusion conditions to enable comments on specific workspaces only if commenting should only appear on certain workspaces or languages configure conditions in the native integration to limit where it runs faq what do i do when this domain is not registered with commento appears on my knowledge base site this message appears when the commento integration is active but the domain has not been registered in commento to stop the message from appearing go to connections integrations in the document360 portal and turn off the commento toggle then register your domain in your commento account settings before re enabling the integration what is the difference between native integration and custom html snippet native integration uses the native commento integration in document360 which is simpler to set up and supports code inclusion exclusion conditions custom html snippet uses the commento universal snippet via the custom html integration giving you more control over how and where the script is embedded on the page can i import comments from disqus into commento yes after completing the commento integration open your commento account and use its import feature to bring in existing comments from disqus this lets you migrate previous reader discussions without losing them can i limit which workspaces or languages commento appears on yes using native integration when adding or editing the commento integration expand code inclusion exclusion conditions and add conditions based on ip address workspace or language see code inclusion and exclusion conditions for full details was this article helpful yes no previous article sunshine conversations next article freshchat related articles integrations integrations extensions widgets other integrations extensions integrations disqus integrations extensions widgets other integrations extensions integrations inline comments collaboration tasks tags integrations commento document360 customers pricing resources request a demo migration request security private hosting enterprise readiness top features knowledge base portal knowledge base site knowledge base assistant integrations and extensions platform api analytics workflow ticket deflector drive seo support documentation support status feedback contact us contact us support document360 com rating 4 7 3000 about us 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