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dmca copyright policy cloudinary cloudinary logo platform products video scale high performing video faster with ai powered automation image automated customization and optimized delivery of image assets ai powered digital asset management mediaflows low code workflow automation for image and video moderation ai powered brand aligned moderation explore platform overview cloudinary ai demos integrations extensibility solutions app integrations aws shopify contentful syndigo figma wordpress all integrations by use case composable architecture dam for video headless dam performance optimization third party visual content cloudinary as infrastructure creative automation immersive 3d multi cdn by function e commerce cx professionals developers it teams marketers product and engineering content operations ai agents by industry agentic commerce media entertainment retail travel hospitality by business nonprofits startups enterprise over 70 industries are solving technical challenges with cloudinary meet with a cloudinary expert developers developer overview create personalize and transcode video images in minutes image api add optimized images to your website or app in minutes video api add video to your website or app in minutes documentation integrations community mcp server get started manage your assets get started developer onboarding sdk quick starts video player api video tutorial library app gallery manage your assets upload transform customize manage analyze optimize deliver ai in action resources learn blog customers demos events glossary labs resource library tools support documentation knowledge base technical support services professional services education services education training tech articles ai automatic image cropping image formats bulk image resize digital asset management e commerce platform enterprise front end development image effects image generation marketing videos models responsive images video accessibility video effects video formats web performance wordpress plugin partners ecosystem find a solution partner implementation partner directory find a technology partner integrations directory explore extensibility connect to any tech stack or solution partners become a partner partner portal pricing search cloudinary com support docs login contact sales sign up for free dmca copyright policy cloudinary respects the intellectual property rights of others and requests the users of its services to do the same if you believe that certain content which appears on cloudinary cloud based image management solution the services infringes upon copyrights that you own or represent you may send cloudinary s designated copyright agent copyright agent a written notification stating the location of the copyrighted work claimed to be infringed in accordance with the provisions of the digital millennium copyright act dmca note that not all unauthorized uses of copyrighted materials are infringements and that cloudinary cannot offer any legal advice should you have questions please consult an attorney upon your notification submitted in accordance with the instructions below cloudinary will remove or disable access to any such content notification to be effective your notification of claimed infringement must be a written communication provided to the copyright agent that includes substantially the following 1 a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed 2 identification of the copyrighted work claimed to be infringed via using the service or if multiple copyrighted works are covered by a single notification a representative list of such works 3 identification of the material that is claimed to infringe or to be the subject of infringing activity and that access to which is to be disabled and information reasonably sufficient to permit cloudinary to locate the material 4 information reasonably sufficient to permit cloudinary to contact you such as an address telephone number and if available an electronic mail address at which you may be contacted 5 a statement that you have a good faith belief that the use of the material in the manner complained of is not authorized by the copyright owner its agent or the law 6 a statement that the information in the notification is accurate and under penalty of perjury that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed following receipt of your communication cloudinary may ask you to provide further or supplemental information prior to removing any content which was displayed on the service as cloudinary deems necessary to comply with the provisions of the dmca cloudinary may also provide the registered user who uploaded the allegedly infringing content with your contact details in order for that person to be able to contact you directly and communicate with you regarding your notification counter notification as the registered user who uploaded the allegedly infringing content you may submit a counter notification to the copyright agent to be effective your counter notification must be a written communication provided to the copyright agent that includes substantially the following 1 your physical or electronic signature 2 identification of the material to which access has been disabled and the location at which the material appeared before access to it was disabled 3 a statement under penalty of perjury that you have a good faith belief that the material was disabled as a result of mistake or misidentification of the material to be disabled 4 your name address and telephone number and a statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located or if your address is outside of the united states for any judicial district in which you may be found and that you will accept service of process from the person who provided notification or an agent of such person in 10 business days after receipt of a counter notification cloudinary will promptly provide the person who submitted the claimed copyright infringement notification with a copy of the counter notification and will inform that person that cloudinary will replace the removed material or cease disabling access to that material cloudinary will then replace the removed material and cease disabling access to it between 10 to 14 business days following receipt of the counter notification unless the copyright agent first receives notice from the person who notified cloudinary of the claimed copyright infringement that such person has filed an action seeking a court order to restrain the registered user from engaging in infringing activity relating to the material on cloudinary s system or network repeat infringements cloudinary may deny or cancel any individual use of the service or terminate your user account if cloudinary determines in its sole discretion that you are a repeat infringer a repeat infringer is a user who has been notified of infringing activity more than once or a user that his or her uploaded material was removed from the service more than once cloudinary may decide at its sole discretion that a sufficient reason exists for the immediate termination of your account for any reason at anytime in these case cloudinary may terminate your account immediately cloudinary may notify you that it canceled your account by sending a message to the e mail address that you provided during the registration process such notification will come into effect immediately misrepresentations under the provisions of the dmca any person who knowingly materially misrepresents 1 that material is infringing or 2 that material was removed or disabled by mistake or misidentification will be liable for any damages including costs and attorneys fees that cloudinary may incur if it is injured by such misrepresentation as the result of its reliance upon such misrepresentation in removing or disabling access to the material claimed to be infringing if you are unsure whether the material you are reporting is in fact infringing or whether you are the actual rights holder you may wish to contact an attorney before filing a notification with us copyright agent details please submit your notice to our copyright agent at copyright cloudinary com or mail it to the following address cloudinary inc att copyright agent suite 220 6201 america center dr san jose ca 94089 usa please note that the copyright agent receives dmca notifications only any other matters such as comments requests and other messages should be referred to https cloudinary com contact last updated may 1 2023 cloudinary logo products platform image video dam demos pricing faq solutions e commerce retail media entertainment travel hospitality non profits our customers resource library developers image api video api getting started documentation sdks add ons 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