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Text of the page (random words):
d gain access to an exclusive hospitality network where your experience is valued and your advocacy for mews earns you recognition and rewards as you earn points you ll unlock access to exclusive pr opportu 8 561 1 1 year ago sarah masterton brown mews employee published in mews updates matt talks to maurits bots on the push and pull of automating hotel operations this is one of my favorite matt talks from our own inner circle member maurits bots from westcord hotels matt caught up with him about automating operations can you afford the time not to listen watch this episode here why you should listen the real push and pull of automation where it adds value vs where human touch still matters most how to strike the right balance between efficiency and guest experience without over automating practical examples of freeing up team time by automating repetitive operational tasks why automation isn t just about cost saving but enabling staff to focus on higher impact guest facing momentsif you re navigating how far to take automation in your own operation this one hits that sweet spot between strategy and reality 3 42 0 2 months ago alan gurney mews employee published in mews updates metrics that matter mews guide for years hospitality performance was measured using the same familiar benchmarks but in 2026 those numbers no longer tell the full story daily operations are increasingly supported by automation revenue now comes from far more than rooms and every guest interaction creates data that when used well can power better decisions and better experiences our latest guide metrics that matter explores the newest signals shaping modern hospitality it also shows you how to measure them helping your hotel run more efficiently unlock more revenue and make confident data led decisions inside you ll find a high performance playbook that covers what your team should be tracking to start driving real results today ️ efficiency across operations from time spent on reporting to check in speed guest messaging and room turnaround learn which efficiency metrics uncover friction save time and keep guests coming back 1 63 0 2 months ago jessica becker mews employee published in mews updates security update new attack techniques targeting mews customers how to stay secure hi community we ve published an important advisory outlining how recent phishing campaigns targeting hospitality providers are evolving along with clear steps you can take to protect your property team and guests the update covers how attacker tactics have changed what risks to watch for recommended security measures including stronger authentication options practical actions you can take today for security reasons detailed threat information and mitigation guidance are shared exclusively with authenticated customers to help limit misuse by malicious actors please log in to the community to read the full update an 2 185 0 3 months ago rui oliveira mews employee published in mews updates single sign on sso is now free for all properties hi everyone we have news very exciting news single sign on sso is now free for all properties peace of mind when it comes to security is priceless now with mews that s literally true because we ve decided to make our premium security feature free to all mews customers phishing remains a real threat in hospitality and logins are often the easiest way in sso helps protect your team and guest data by reducing the risk of password based attacks below we ll cover what it is and how to switch it on what sso does sso lets your team sign in to mews using your company login so you don t need separate mews passwords but it also offers your team a more frictionless sign in experience one login access mews through your existing company login stronger protection reduce the risk of phishing and unauthorized access faster frictionless access 2 644 3 r 4 months ago sarah masterton brown mews employee published in mews updates mews raises 300m in series d hi mews community in case you missed it mews hit a major milestone last week mews closes 300 million in funding to accelerate the ai native future of hotels the series d investment values the company at 2 5 billionfunding led by eqt growth with new investors atomico and harbourvest and existing investors kinnevik battery ventures and tiger global this fundraise establishes mews as the leading hospitality tech provider for hotels of all sizes and will be used to expand our investment in ai and agent driven systemsto learn more about this historic raise take a look at the press release 1 167 0 4 months ago sarah masterton brown mews employee published in mews updates vat rate update in germany wir wollten euch über den prozess zu der neuen mwst regelung informieren folgende information wird auch per mail an euere für mews zuständige kontaktperson verschickt wir möchten dich darüber informieren dass die deutschen steuerbehörden die mwst rate für lebensmittelposten ab dem 1 januar 2026 von 19 auf 7 senken werden diese änderung betrifft alle beherbergungsanbieter die speisen und getränke verkaufen einschließlich gebündelter posten wie frühstückspakete für deine unterkunft erforderliche maßnahmen mews unterstützt derzeit keine produkte für die unterschiedliche mwst raten abgebucht werden zum beispiel ein paket mit frühstück das sowohl speisen mit 7 mwst als auch getränke mit 19 mwst enthält die aktualisierte gesetzgebung in deutschland verlangt dass du diese raten einzeln aufführst um die reg 1 954 20 4 months ago sarah masterton brown mews employee published in mews updates mews named best pms at the hoteltechawards 2026 hi mews community we re excited to share that mews has been named best property management system at the 2026 hoteltechawards this is our third year in a row taking the top pms spot and it s a milestone we re proud to celebrate with the people who made it possible you the hoteltechawards are the industry s most trusted data driven awards built on verified hotelier reviews and real product performance being recognized again at the very top is a powerful signal that modern hospitality is no longer the future it s the present but of course as a mews user you know that already this year mews was also recognized across several other categories best hotel restaurant pos system winner hotelier s choice award best places to work 4 591 0 4 months ago sarah masterton brown mews employee published in mews updates mews named best pos at the hoteltechawards 2026 hi mews community did you know that mews pos has won best hotel restaurant pos system at the 2026 hoteltechawards this recognition puts a spotlight on the strength and value of our point of sale solution and what it brings to food and beverage operations in hotels around the world if you already use mews pos and left a review on hotel tech report thank you and another big thank you if you ve ever given us direct feedback shared your thoughts here or have been involved in beta testing without your feedback and openmindedness mews pos wouldn t be anywhere near as powerful as it is today wondering what makes mews pos so award winning here are some of the highlights guest centric digital ordering guests can scan a qr code and order from anywhere on property without downloading an app that means more convenience for guests and more revenue opportunities for you embedded streamlined payment 2 249 0 4 months ago gustavo franco mews employee published in mews updates mews winter release 25 reset the rules hi mewsers our 2025 winter release is here and it s all about setting you up to start 2026 year strong and keep it that way forget vague promises we ve released updates that turn classic resolutions into real results here s how start fresh with your finances ledgers track every movement of money in real time so finance front office and operations always stay in sync configurable business day set your business day to match how your property runs so late night revenue lands where it should payment link in invoice reminders send one email with multiple invoice reminders with a link to pay immutable trial balances a daily tamper proof snapshot of your property s financials finance reporting finance reports now separate ota remitted tax from hotel revenue for more accurate accounting for us properties 0 516 6 5 months ago sarah masterton brown mews employee published in mews updates end of year special matt talks podcast on everything hotels and hospitality with mews founder richard valtr hi community as we head towards the end of the year matt and richard sat down to answer some frank questions from the team in this month s matt talks and it s a properly candid one i watched it over my morning coffee and it was great to hear their reflections on what they re excited about in 2026 what very nearly derailed mews and a couple of customer moments that really stuck with them richard on what hospitality truly means to him i m very passionate about everything hospitality represents it s about creating something together that s bigger than the sum of its parts where 1 1 genuinely equals 3 that idea of connection care and shared experience is right at the core of hospitality matt on what s just around the corner then we start to connect the dots this guest is spending money in our restaurants it feeds into their total revenue profile in the pms and the revenue ma 0 167 0 5 months ago jessica becker mews employee published in mews updates agentic ai for hotels the mews vision for ai in hospitality we ve launched a new report exploring how intelligent agents will reshape hotel operations hospitality is entering a new stage of digital maturity driven by agentic ai according to our new report agentic ai for hotels the mews vision for ai in hospitality the shift from assistive to autonomous intelligence will redefine how hotels operate learn and deliver experiences in the decade ahead about the report agentic ai for hotels the mews vision for ai in hospitality explores the real world implications of autonomous intelligence for hotels and their technology partners it covers the evolution of ai in hospitality the role of the semantic layer and a roadmap for adopting agentic ai safely and effectively what s inside agentic 0 286 0 5 months ago stela koleva mews employee published in mews updates a major milestone for mews support live chat is now live for every pms customer this week we completed the global rollout of live chat giving every mews pms customer real time answers from rory our ai powered mews digital assistant but also whenever needed direct access to a mews support expert this represents another meaningful step toward our vision for support delivering unreasonable hospitality at scale in every interaction as our development teams continue to make rory smarter more context aware and better aligned to each customer s unique configuration we re still giving hoteliers a clear seamless path to help start with rory for quick guidance but also have an option to move instantly to the next available mews expert for real time troubleshooting screensharing and fast resolution all in one place this is the support model we re building at mews ai brainpower human empathy real time help that moves at the speed of your hotel 3 209 0 5 months ago han verberne kok mews employee published in mews updates shaping tomorrow s hospitality insights from the quality lodgings back to school event at mews we love hoteliers that lean into the latest tech in order to stay on top of a fast changing market it s absolutely crucial to keep reinventing the way we work as hoteliers and what better way then taking a step outside of daily operations to allow yourself to be inspired being at the back to school event hosted by quality lodgings at the hotel school the hague location amsterdam was such an inspiring moment as sander allegro chairman of quality lodgings took a group of around 40 hoteliers from 25 locations on an invigorating experience by sharing his future vision of hospitality i felt privileged to meet with some of most game changing partners we have in the benelux like runnr ai and becurious as i ve seen the difference they can make for hotels in terms of operational efficiency and bottom line i ve also shared some of my learnings from the hundreds of conversations i ve had with hoteliers this year around topics like increasing 0 141 0 7 months ago jessica becker mews employee published in mews updates mews roadmap webinar what s new and what s coming next catch up here hey mews community we have exciting news our latest roadmap session is now available to watch on demand whether you joined us live or want to catch up on what you missed here s your chance to see what s ahead for mews during the webinar we explored the newest product updates and shared a sneak peek of what s on the horizon all inspired by your ideas and feedback as mews customers watch the recording missed it want to watch it back no problem if you follow this link you ll be able to watch the recording if you can t access the article you ll need to either login or create an account 5 1220 6 7 months ago jessica becker mews employee published in mews updates the new era of ai powered hospitality mews and datachat we ve got big news mews has officially acquired datachat a specialist ai company known for building intelligent conversational analytics platforms this marks a major step forward in our mission to create fully agentic hospitality systems where smart digital workers autonomously manage operations optimize performance and streamline every guest journey so what does this mean for you it means a future where your hotel tech won t just assist you it will understand learn and act imagine asking your system a question and getting instant data driven answers or seeing your operations and revenue management evolve in real time powered by ai that learns from every interaction by welcoming datachat s team of world class ai engineers and data scientists we re accelerating that future together we ll redefine how hotels use data automation and intelligence to deliver better performance and more personalized guest 4 414 0 7 months ago sarah masterton brown mews employee published in mews updates matt talks the community top picks from series 5 wait whaaat matt talks hospitality turned one already here s a little teaser did you know our brilliant ceo matthijswelle has been busy chatting with hospitality innovators across the globe on matt talks hospitality covering everything from tech and talent to transforming guest experiences over 50 episodes later the insights are gold and available wherever you like to listen because you our customers are the true stars of this community i m spotlighting my favourite matt talks from season 5 that featu 1 190 0 7 months ago gustavo franco mews employee published in mews updates mews summer release 25 smooth operations hey mewsers our 2025 summer release is here and it s all about ma...
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