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description=RIYADH: For many Saudi volunteers, Hajj is not simply about organization, crowd management or guiding pilgrims through the holy sites. It is about witnessing fear turn into relief, confusion into reassurance, and strangers into people they may remain in touch with long after the pilgrimage ends. Across Makkah, Mina and the surrounding holy sites, volunteers work in healthcare,;

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saudi volunteers reflect on serving pilgrims during hajj arab news arab news arab news pk arab news jp arab news fr saturday may 30 2026 search form search saudi arabia news the place the space who s who ksa today green blue middle east world business insight energy finance giga projects mining startups tourism transport eye on ai media media power lists lifestyle art culture fashion offbeat travel entertainment food health the six books gaming opinion letters to the editor sport saudi football saudi pro league football motorsport tennis cricket golf e sport podcast research studies research papers yougov deep dive preachers of hate podcast search form search googletag cmd push function ondvtagready function googletag display div gpt ad 3341368 2 googletag cmd push function ondvtagready function googletag display div gpt ad 3341368 2 saudi arabia news the place the space who s who ksa today green blue middle east world business insight energy finance giga projects mining startups tourism transport eye on ai media media power lists lifestyle art culture fashion offbeat travel entertainment food health the six books gaming opinion letters to the editor sport saudi football saudi pro league football motorsport tennis cricket golf e sport podcast research studies research papers yougov deep dive preachers of hate podcast madinah region command hosts defense hajj delegation former england star sterling arrested for suspected drug driving austrian protest shuts key european highway saudi defense minister conveys leadership condolences to family of former yemeni president hadi dublin protest urges probe into george floyd style death children of syrian dentist disappeared under assad likely dead commission 2 soccer players and a betting agent receive prison terms for match fixing in hong kong iran beat gambia as federation seeks fifa clarity over visas dead humpback whale brought to shore in denmark with autopsy set next week israeli soldiers share rare accounts from gaza describing ongoing killings despite the ceasefire you are here home saudi volunteers reflect on serving pilgrims during hajj saudi volunteers reflect on serving pilgrims during hajj node 2645472 saudi arabia saudi volunteers reflect on serving pilgrims during hajj from guiding lost pilgrims to supporting medical cases volunteers play a vital role across the holy sites spa short url https arab news 6svwv updated 30 may 2026 21 28 hajar alqusayer may 30 2026 21 27 follow saudi volunteers reflect on serving pilgrims during hajj from guiding lost pilgrims to supporting medical cases volunteers play a vital role across the holy sites updated 30 may 2026 21 28 hajar alqusayer may 30 2026 21 27 follow googletag cmd push function ondvtagready function googletag display div gpt ad 3341368 3 riyadh for many saudi volunteers hajj is not simply about organization crowd management or guiding pilgrims through the holy sites it is about witnessing fear turn into relief confusion into reassurance and strangers into people they may remain in touch with long after the pilgrimage ends across makkah mina and the surrounding holy sites volunteers work in healthcare guidance hospitality and emergency support often spending hours helping elderly pilgrims assisting lost visitors and navigating language barriers with people from across the world abdullah ali who has volunteered during hajj for more than a decade said serving pilgrims has become part of his identity he helps guide lost pilgrims and participates in reception and hospitality programs serving visitors throughout the season you first see pilgrims when they are lost and afraid he said most of them are elderly and you can see fear in their faces some feel completely overwhelmed by the feeling of being alone he described how those emotions often shift the moment pilgrims are reunited with their groups or safely guided back to their hotels the expressions on their faces completely change he said the smile comes back and then you start hearing the sincere prayers they make for you ali said those moments are among the strongest emotional experiences volunteers encounter during hajj the prayers especially when mixed with tears are enough he said it is a feeling that cannot really be described when you see someone scared and then suddenly reassured because of your help or when you become the reason their hardship becomes easier the happiness you feel as a volunteer is very difficult to explain communication with visitors from overseas remains one of the biggest challenges for volunteers during hajj with pilgrims speaking dozens of languages and coming from vastly different cultural backgrounds ali said that technology and ai powered translation tools have significantly reduced communication barriers in recent years but beyond technology he believes volunteering during hajj teaches people to connect with others emotionally rather than verbally the first language everyone understands is the language of a smile that smile gives the pilgrim reassurance and calmness it tells them not to worry he said mohammad najjar another saudi volunteer who has spent around two years serving pilgrims said the experience has changed the way he views people and human connection itself i feel like i benefit from the pilgrims he told arab news i ve learned from the diversity of people the way every culture thinks differently speaks differently and communicates differently during last year s hajj season najjar and fellow volunteers focused on helping pilgrims suffering from diabetes related foot injuries caused by long walking distances and extreme temperatures we would search for pilgrims with diabetic foot problems and provide them with special medical socks and cushioning materials to help them continue hajj he said one case that remained with him involved a pakistani pilgrim suffering from a severe foot wound we coordinated with paramedics and took him to the hospital najjar recalled after they treated the wound i kept checking on him myself the next day because i wanted him to feel like someone from his own family was with him najjar said volunteering during hajj goes far beyond simply completing tasks sometimes i contact pilgrims even after they return to their countries just to check on them he said many are surprised that someone remembers them despite the physical exhaustion that comes with volunteering during hajj he described the experience as emotionally fulfilling in ways difficult to explain the closer i get to this work the more energy god gives me najjar said googletag cmd push function ondvtagready function googletag display div gpt ad 3341368 4 follow topics hajj 2026 saudi arabia hajj related saudi arabia madinah region command hosts defense hajj delegation saudi arabia two holy mosques authority chief hails hajj success googletag cmd push function ondvtagready function googletag display div gpt ad 3341368 5 googletag cmd push function ondvtagready function googletag display div gpt ad 3341368 5 googletag cmd push function ondvtagready function googletag display div gpt ad 3341368 3 latest updates madinah region command hosts defense hajj delegation former england star sterling arrested for suspected drug driving austrian protest shuts key european highway saudi defense minister conveys leadership condolences to family of former yemeni president hadi dublin protest urges probe into george floyd style death googletag cmd push function ondvtagready function googletag display div gpt ad 3341368 4 editor s choice middle east how a mental health program in syria s homs is helping former detainees rebuild their lives middle east what a rescued photo archive reveals about life before the devastation of gaza middle east what is behind the surge in israeli settler violence across the west bank search form search arab news arab news pk arab news jp arab news fr print edition read pdf version subscribe now home saudi arabia news the place the space who s who ksa today 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