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description= Discover the French luxury leather goods by Lancel, an over 140-year tradition brand that provides iconic leather goods for women and men.;
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Text of the page (random words):
t also be made to the terms of use permissions settings and privacy policy of the single social network the information on processing of data collected automatically in short cookie policy is always available to the user who is kindly requested to read it carefully moreover you can manage the preferences through the appropriate online section some information is necessary in order to provide the services connected to the site and to the group activities and failure to collect them would make it impossible to provide the aforementioned services or involve the partial operation of the site the optional information does not affect the operation of the services and can be freely managed by the user the forms expressly indicate the mandatory items with the symbol or ü explicit consent will always be required by specific request where necessary 2 3 data collected through the tracking device connequ if in use and connected according to the device s instructions the app may automatically collect certain personal data related to the user during its normal operation for the purpose of the requested tracking service specifically this includes data regarding the geographical location of the users when they wear the products and the products themselves in case of loss the mac address of the tracker and the history of detections furthermore if the user has the application open in the background on their device with the location function active the application will collect data regarding the location of the device used by the user even when the user is not directly interacting with the application the presence of the application in the background is notified to the user based on their device settings such information is necessary in order to provide the services connected to the application and the failure to collect them would make it impossible to provide said services 2 4 data collected through the chatbot virtual assistant when used through user interaction with the ai chatbot system integrated into the customer service platform the websites may collect certain personal data related to the user during normal operation for example identifying data e g name email customer number data related to the request conversation content any additional data voluntarily provided by the user during the interaction the personal data provided is processed solely for customer service purposes including managing information or technical commercial support requests automated forwarding to a human operator if necessary improving the customer care service including through analysis of conversations in pseudonymized or aggregated form interactions are managed via an ai chatbot provided by the zendesk platform configured to deliver automated responses and when necessary transfer the conversation to a human operator processing is carried out using it and electronic tools in accordance with the principles of lawfulness fairness and transparency 3 purpose of the processing of personal data and related legal basis your personal data will be processed without the need for consent for the following purposes i to ensure the full and proper functioning of the website and the app manage various services related to the website and the app such as registration language preferences login or access to restricted features selected products use of website and app features creation of an online account membership in the pqclub tbclub group clubs connequ app registration order management purchases sales and product delivery and tracking customer service management including help desk live chat and ai chatbot payment processing returns and repairs handling customer communication management email sms whatsapp and management of vouchers and discounts ii for administrative and accounting purposes and related obligations e g issuance of receipts invoices and payment arrangements potential protection of credit positions and legal defense iii to collect and analyze website and app traffic and usage data anonymously perform internal statistics business analysis and management software usage analysis evaluation of product and service satisfaction customer service interactions and support requests as well as to provide generalized promotional offers and regarding contact data provided during the contract send advertising for similar products with the option for immediate opt out upon request iv to synchronize the tracker with a product purchased at a retail point in order to facilitate tracking and retrieval in case of loss the above mentioned processing activities are based respectively on the following legal grounds i performance of a contract or pre contractual measures and to fulfill a request from the data subject lawful basis pursuant to article 6 letter b of the gdpr ii compliance with a legal obligation to which the controller is subject lawful basis pursuant to article 6 letter c of the gdpr or for the establishment exercise or defense of legal claims iii pursuit of the controller s legitimate interest lawful basis pursuant to article 6 letter f of the gdpr related to the improvement of business operations and market research enhancement of services provided to customers and pursuit of the controller s legitimate interest lawful basis pursuant to article 6 letter f of the gdpr and article 130 of legislative decree no 196 of june 30 2003 privacy code so called soft spam direct marketing and customer loyalty initiatives iv performance of a contract or pre contractual measures and to fulfill a request from the data subject lawful basis pursuant to article 6 letter b of the gdpr the granting of data marked on the form with for the purposes described in foregoing section i is mandatory and the absence of the data and or express refusal to processing them shall make it impossible for the data controller to execute the contract or execute the pre contractual measures fulfil the obligation with possible non fulfilment and responsibility of the data subject also for sanctions contemplated by the law e g impossible issue of the relevant invoice ii with your consent art 7 gdpr for the following purposes various types of marketing activity including the promotion of products and services the distribution of posters and information and promotional material both in paper and electronic format the sending of newsletters and sales communications by email invitations various types of profiling activity including the analysis of behaviour for promotional purposes the creation of lists for promotional and sales communication purposes and the sending of newsletters processing profiles for making available targeted and personalized services for the customer s needs the granting of data for the purposes explained in foregoing section ii is optional meaning that you may decide to not give your consent or to revoke it at any time automated processes using software that in any case require human decision making intervention to prevent undesirable consequences for the data subject are used for this processing they are always and in any case limited to receiving communications from the data controller 4 intragroup data sharing this policy briefly indicates how the piquadro group companies share the information internally regulated in detail by mutual co ownership agreements piquadro as parent company in order to better rule the group s strategies and implement the company business efficiently and effectively has decided to aggregate and unify the administrative management and the commercial and marketing management both with regard to offline and online activities performed through websites and e commerce platforms therefore piquadro receives information from the companies of the group and shares it with them the information collected by each company of the group is shared and used reciprocally by the other companies in order to make the services and offers available as well as to provide improve understand personalize support and market them including the products and the respective piquadro the bridge lancel brands and therefore within the predefined group purposes referred to in item c further information on the group and its additional legal entities is available on the website https www piquadro com blogs investor relations group structure in the event that the group is involved in a merger acquisition reorganization or sale of all or some of the assets the information will be shared with the following entities or new owners as part of the transaction in accordance with applicable laws on data protection 5 categories of recipients of personal data for the purposes explained in the foregoing paragraph the personal data you have given may be disclosed or made accessible to employees and collaborators of the controller in their capacity of staff authorized to process the data or the so called data processing operators to third parties outsourced to perform the activity on behalf of the controller in their capacity of data processors including suppliers of services for managing the it system and the telecommunications networks and the company appointed to manage the e commerce suppliers of services to manage the filing of the hard copy and or electronic documents suppliers of services to managing customer service activities also through websites e g call centers help desks etc suppliers of services to manage sales communication activities independent professionals firms or companies within the scope of service and consulting relations also for controlling corporate organization management banks and credit institutions and insurance companies for carrying out the financial payments collections and insurance activities parties that carry out control auditing and certification fulfilments for the activities initiated by piquadro s p a also in the interest of the customers fraud detection and prevention bodies judicial or supervisory authorities administrations public bodies and organizations national and foreign you can receive the complete and updated list of the data processors by sending a written request to the address privacy piquadro com 6 storage and transfer of personal data abroad personal data are managed and stored in the cloud and on servers located inside and outside the european union owned by and or available to the controller and or owned by and or available to third parties duly appointed data processors the data transfer abroad to countries not belonging to the european economic area eea takes place exclusively in the context of intra group communications for the purposes indicated above or to contractual partners in any case in accordance with the provisions contained in chapter v articles 45 and 46 gdpr your personal data will not be disclosed 7 personal data retention period the personal data automatically collected by the website for the purposes stated in the previous paragraph 3 will be processed and stored for the time strictly necessary to achieve the purposes for which they were collected and will be automatically deleted after such period they are in any case linked to the duration of the session or the installation the data will be retained for the time necessary to fulfill these purposes and in any case correspond to the respective periods indicated below data provided by the data subject 2 1 12 months data related to the user who is the account holder 36 months data related to the customer 60 months data automatically collected by the website or app 2 2 12 months data collected through the chatbot virtual assistant 2 4 for the time necessary to fulfill the request and subsequently for a maximum period of 12 months data related to communication and marketing purposes 36 months data related to profiling purposes 60 months accounting and billing data 10 years data related to any legal disputes for the time strictly necessary or in accordance with statutory prescription periods after the aforementioned retention period the data will be destroyed or anonymized 8 security measures piquadro has implemented appropriate technical and organizational measures to ensure the logical and physical security of data and to prevent unauthorized processing in particular the following technical and organizational measures among others are adopted to ensure the security confidentiality integrity and availability of personal data all communications between the data subject s device browser and the websites servers take place through secure communication protocols https and tls using encryption techniques an access control policy for personnel is in place including secure authentication procedures mfa specific procedures are adopted for managing incidents and data breaches and in the event of a confirmed breach timely notification will be given to the data subject and or the data protection authority in accordance with applicable regulations systems and processes are developed and managed in compliance with the principles applicable to data processing and the security requirements set out by the gdpr 9 exercisable rights in compliance with the provisions of chapter iii section i gdpr you may exercise the rights specified therein and in particular the request can be addressed indifferently to each of the joint controllers by simply sending an e mail to one of the following addresses privacy piquadro com privacy thebridge it privacy lancel fr in particular reference is made to the following measures right of access obtain confirmation that processing of personal data concerning you is or is not in progress and if so receive information particularly concerning purpose of processing categories of personal data processed and storage period recipients to whom they might be disclosed art 15 gdpr right to correction obtain without unjustified delay correction of the incorrect personal data concerning you and the addition of incomplete personal data art 16 gdpr right to erasure obtain without unjustified delay erasure of the incorrect personal data concerning you in those cases provided for by the gdpr art 17 gdpr right to restriction obtain restriction of the processing in those cases provided for by the gdpr art 18 gdpr right to portability receive the personal data concerning you in a structured format of common use readable by an automatic device and obtain their transfer to another controller without impediments in those cases provided for by the gdpr art 20 gdpr right to object objection to the processing of your personal data unless there are legitimate reasons for the controller to continue the processing art 21 gdpr right to make a complaint to the control authority make a complaint to gdpd the italian privacy guarantor piazza venezia n 11 rome https www garanteprivacy it or cnil commission nationale de l informatique et des libertés french privacy guarantor https www cnil fr you can easily exercise these rights by simply sending a request via email to the privacy piquadro com the da...
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