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description= Discover the French luxury leather goods by Lancel, an over 140-year tradition brand that provides iconic leather goods for women and men.;
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Text of the page (random words):
sonal data processing policy privacy policy piquadro group piquadro s p a hereinafter referred to as pq parent company of the piquadro group together with the bridge s p a hereinafter referred to as tb and lancel sogedi s a hereinafter referred to as lc as joint data controllers consider the privacy and protection of personal data fundamental and invite their users and customers to carefully read this policy which contains important information on data processing in short information this policy is provided for all the companies belonging to the piquadro group which share data with each other for joint and common purposes is deemed valid for the websites https www piquadro com https www thebridge it and https www lancel com hereinafter site sites it refers to the adaptation for the mobile application called piquadro hereinafter referred to as the app it forms an integral part of the platform and the services offered by the group companies is provided in compliance with the general conditions of sale and terms of use is provided pursuant to article 13 of the regulation to those who interact with the web services of the website and the joint controllers either by simple consultation or through the use of specific services made available by the group companies it is intended exclusively for natural persons of age to whom the services of the group companies are addressed summary identity and contact details of the joint controllers what data we collect and how we collect them 2 1 data voluntarily provided by the data subject 2 2 data collected automatically 2 3 data collected through the connequ tracking device 2 4 data collected through the chatbot virtual assistant purpose of the processing of personal data and related legal basis intra group data sharing categories of recipients of personal data storage and transfer of personal data abroad personal data retention period security measures exercisable rights 1 identity and contact information of the joint controllers parent company piquadro s p a località sassuriano 246 silla di gaggio montano 40041 bologna italy tax code and vat no 02554531208 privacy piquadro com the bridge s p a registered office in scandicci 50018 florence italy via e codignola 14 16 tax code and vat no 04253320487 privacy thebridge it lancel sogedi s a registered office in 75017 france 48 50 rue ampere paris ape code 4772 b tva code fr 20 612 036 376 privacy lancel fr 2 what data we collect and how we collect them 2 1 data voluntarily provided by the data subject while using the website and in general the services offered by the group companies we may ask you to provide us with certain personal data or personal information that might be used to identify you for example by e mail or online form through the form to subscribe to the memberships and our services or through another type of request this information may include personal details and contact details such as your name surname address e mail address and telephone number and some information such as gender and profession brief explanatory notes will be provided or appear on the web pages or through appropriate forms for specific optional services the detailed general information on data processing in short privacy policy is always available to the data subject who is kindly requested to read it carefully 2 2 automatically collected data in the course of normal operation the websites may acquire some personal data of the user whose transmission is implicit in the use of internet and mobile phones communication protocols these data are collected through the use of systems capable of storing text or information files such as cookies or sdk software development kit this information may include navigation and functional indications statistical and technical information and if clicked some information about the user s preferences to improve their browsing or geolocation experience for the identification of the nearest store the website may also request some permissions to share data via social networks e g facebook google that allow you to perform actions with the relevant user accounts and to collect information including personal data from it in this case reference must also be made to the terms of use permissions settings and privacy policy of the single social network the information on processing of data collected automatically in short cookie policy is always available to the user who is kindly requested to read it carefully moreover you can manage the preferences through the appropriate online section some information is necessary in order to provide the services connected to the site and to the group activities and failure to collect them would make it impossible to provide the aforementioned services or involve the partial operation of the site the optional information does not affect the operation of the services and can be freely managed by the user the forms expressly indicate the mandatory items with the symbol or ü explicit consent will always be required by specific request where necessary 2 3 data collected through the tracking device connequ if in use and connected according to the device s instructions the app may automatically collect certain personal data related to the user during its normal operation for the purpose of the requested tracking service specifically this includes data regarding the geographical location of the users when they wear the products and the products themselves in case of loss the mac address of the tracker and the history of detections furthermore if the user has the application open in the background on their device with the location function active the application will collect data regarding the location of the device used by the user even when the user is not directly interacting with the application the presence of the application in the background is notified to the user based on their device settings such information is necessary in order to provide the services connected to the application and the failure to collect them would make it impossible to provide said services 2 4 data collected through the chatbot virtual assistant when used through user interaction with the ai chatbot system integrated into the customer service platform the websites may collect certain personal data related to the user during normal operation for example identifying data e g name email customer number data related to the request conversation content any additional data voluntarily provided by the user during the interaction the personal data provided is processed solely for customer service purposes including managing information or technical commercial support requests automated forwarding to a human operator if necessary improving the customer care service including through analysis of conversations in pseudonymized or aggregated form interactions are managed via an ai chatbot provided by the zendesk platform configured to deliver automated responses and when necessary transfer the conversation to a human operator processing is carried out using it and electronic tools in accordance with the principles of lawfulness fairness and transparency 3 purpose of the processing of personal data and related legal basis your personal data will be processed without the need for consent for the following purposes i to ensure the full and proper functioning of the website and the app manage various services related to the website and the app such as registration language preferences login or access to restricted features selected products use of website and app features creation of an online account membership in the pqclub tbclub group clubs connequ app registration order management purchases sales and product delivery and tracking customer service management including help desk live chat and ai chatbot payment processing returns and repairs handling customer communication management email sms whatsapp and management of vouchers and discounts ii for administrative and accounting purposes and related obligations e g issuance of receipts invoices and payment arrangements potential protection of credit positions and legal defense iii to collect and analyze website and app traffic and usage data anonymously perform internal statistics business analysis and management software usage analysis evaluation of product and service satisfaction customer service interactions and support requests as well as to provide generalized promotional offers and regarding contact data provided during the contract send advertising for similar products with the option for immediate opt out upon request iv to synchronize the tracker with a product purchased at a retail point in order to facilitate tracking and retrieval in case of loss the above mentioned processing activities are based respectively on the following legal grounds i performance of a contract or pre contractual measures and to fulfill a request from the data subject lawful basis pursuant to article 6 letter b of the gdpr ii compliance with a legal obligation to which the controller is subject lawful basis pursuant to article 6 letter c of the gdpr or for the establishment exercise or defense of legal claims iii pursuit of the controller s legitimate interest lawful basis pursuant to article 6 letter f of the gdpr related to the improvement of business operations and market research enhancement of services provided to customers and pursuit of the controller s legitimate interest lawful basis pursuant to article 6 letter f of the gdpr and article 130 of legislative decree no 196 of june 30 2003 privacy code so called soft spam direct marketing and customer loyalty initiatives iv performance of a contract or pre contractual measures and to fulfill a request from the data subject lawful basis pursuant to article 6 letter b of the gdpr the granting of data marked on the form with for the purposes described in foregoing section i is mandatory and the absence of the data and or express refusal to processing them shall make it impossible for the data controller to execute the contract or execute the pre contractual measures fulfil the obligation with possible non fulfilment and responsibility of the data subject also for sanctions contemplated by the law e g impossible issue of the relevant invoice ii with your consent art 7 gdpr for the following purposes various types of marketing activity including the promotion of products and services the distribution of posters and information and promotional material both in paper and electronic format the sending of newsletters and sales communications by email invitations various types of profiling activity including the analysis of behaviour for promotional purposes the creation of lists for promotional and sales communication purposes and the sending of newsletters processing profiles for making available targeted and personalized services for the customer s needs the granting of data for the purposes explained in foregoing section ii is optional meaning that you may decide to not give your consent or to revoke it at any time automated processes using software that in any case require human decision making intervention to prevent undesirable consequences for the data subject are used for this processing they are always and in any case limited to receiving communications from the data controller 4 intragroup data sharing this policy briefly indicates how the piquadro group companies share the information internally regulated in detail by mutual co ownership agreements piquadro as parent company in order to better rule the group s strategies and implement the company business efficiently and effectively has decided to aggregate and unify the administrative management and the commercial and marketing management both with regard to offline and online activities performed through websites and e commerce platforms therefore piquadro receives information from the companies of the group and shares it with them the information collected by each company of the group is shared and used reciprocally by the other companies in order to make the services and offers available as well as to provide improve understand personalize support and market them including the products and the respective piquadro the bridge lancel brands and therefore within the predefined group purposes referred to in item c further information on the group and its additional legal entities is available on the website https www piquadro com blogs investor relations group structure in the event that the group is involved in a merger acquisition reorganization or sale of all or some of the assets the information will be shared with the following entities or new owners as part of the transaction in accordance with applicable laws on data protection 5 categories of recipients of personal data for the purposes explained in the foregoing paragraph the personal data you have given may be disclosed or made accessible to employees and collaborators of the controller in their capacity of staff authorized to process the data or the so called data processing operators to third parties outsourced to perform the activity on behalf of the controller in their capacity of data processors including suppliers of services for managing the it system and the telecommunications networks and the company appointed to manage the e commerce suppliers of services to manage the filing of the hard copy and or electronic documents suppliers of services to managing customer service activities also through websites e g call centers help desks etc suppliers of services to manage sales communication activities independent professionals firms or companies within the scope of service and consulting relations also for controlling corporate organization management banks and credit institutions and insurance companies for carrying out the financial payments collections and insurance activities parties that carry out control auditing and certification fulfilments for the activities initiated by piquadro s p a also in the interest of the customers fraud detection and prevention bodies judicial or supervisory authorities administrations public bodies and organizations national and foreign you can receive the complete and updated list of the data processors by sending a written request to the address privacy piquadro com 6 storage and transfer of personal data abroad personal data are managed and stored in the cloud and on servers located inside and outside the european union owned by and or available to the controller and or owned by and or available to third parties duly appointed data processors the data transfer abroad to countries not belonging to the european economic area eea takes place exclusively in the context of intra group communications for the purposes indicated above or to contractual partners in any case in accordance with the provisions contained in chapter v articles 45 and 46 gdpr your personal data will not be disc...
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