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description= Learn how to reference objects and relationships using liquid.;
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achievements feature adoption message editor reference the visual editor in app component reference legacy in app editor whatsapp get started create content templates send a whatsapp message whatsapp metrics and reporting inbound messages getting started respond to inbound messages inbound statuses and activities frequently asked questions line messaging get started send messages line metrics and reporting slack messages get started languages localization translate your messages set up your localization attribute track metrics for translations links in messages link tracking checking link status adding url parameters to links track universal links and app links in email https link tracking subscription preferences overview of subscription options global unsubscribes the subscription center brand your subscription pages subscription faqs manage subscription preferences subscription preference metrics multi language support for the subscription center migrate subscription preferences set preferences outside of the subscription center find messages using the message library assets library store files image requirements message statuses deliveries drafts data liquid personalization personalize messages with liquid liquid upgrade liquid syntax list liquid recipes personalize actions with javascript reusing content with snippets composer errors metrics metrics overview goals campaign and broadcast metrics home dashboard workspace performance dashboard analysis page reports email deliverability metrics understanding your a b test results getting conclusive results from a b tests failed and attempted messages integrations integration directory get started quick start guide understanding integrations in customer io troubleshooting data compliance and privacy data in introduction source specs understanding incoming data identify group page screen track alias common fields custom events semantic events understanding semantic events a b test events customer io events ecommerce events email events live chat events mobile app lifecycle events video playback events backfill historical data proxying requests to customer io connections customer io api journeys message metrics mobile app sources forms get started formstack jotform squarespace typeform unbounce webflow wordpress with wpforms custom js integrations facebook lead ads use form data in customer io forms api backend integrations edit or disconnect forms javascript getting started javascript frameworks method reference migrate from another service managing identities cookies and identity management utility methods and performance in app messages notification inbox content security policy csp proxying the javascript client legacy javascript get started identify people track and page events in app messages content security policy csp track api integrations add a classic track api integration advanced transform data invalid track api requests hubspot beta get started map hubspot data to customer io filter 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apis comparing the pipelines and track apis pipelines api track api app api design studio html best practices journeys webhooks mobile sdks ios quick start guide getting started how it works authentication packages and configuration options swift 6 troubleshooting identify and track users identify people track events screen tracking mobile lifecycle events anonymous activity location tracking push notifications set up push notifications set up rich push app groups for push tracking deep links push metrics sound in push notifications provisional push push service certificates test your push implementation in app messages set up in app messaging inline in app messages page rules in app event listeners notification inbox what s new 4 x 4 4 0 3 x 4 0 0 3 x 3 13 0 3 x 3 9 0 2 x 3 x 1x 2 x changelog ios quick start guide getting started how it works authentication packages and configuration options troubleshooting identify and track users identify people track events screen tracking mobile 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anonymous activity location tracking push notifications set up push notifications app groups for push tracking deep links capture push metrics android channels multiple push providers in app messages inline in app messages notification inbox set up in app messages in app event listeners what s new 3 x 3 3 2 x 3 x 1x 2 x changelog expo get started identify people track events push notifications set up push notifications deep links capture push metrics in app messages set up in app messages in app event listeners updates and troubleshooting troubleshooting changelog flutter quick start guide get started how it works authentication configuration options troubleshooting identify track users identify people mobile lifecycle events anonymous activity screen tracking track events location tracking push notifications set up push notifications app groups for push tracking deep links handling multiple push providers capture push metrics android channels in app messages in app messages inline in app messages notification inbox in app event listeners what s new 3 x 4 0 0 3 x 3 5 0 2 x 3 0 0 2 x 2 2 upgrade to flutter 2 x changelog flutter quick start guide get started how it works authentication configuration options troubleshooting identify track users identify people mobile lifecycle events anonymous activity screen tracking track events push notifications set up push notifications deep links handling multiple push providers capture push metrics android channels in app messages in app messages inline in app messages in app event listeners what s new 2 x 2 2 upgrade to flutter 2 x changelog flutter get started identify people track events update flutter sdk push notifications set up push notifications deep links handling multiple push providers capture push metrics in app messages in app messages in app event listeners updates and troubleshooting update ios troubleshooting changelog settings billing account verification audit logs tasks workspace performance billing how we bill billing for sms messages billing for whatsapp messages ai credits reducing billing overages payment problems canceling your account plan features builder plan your account manage team members how to add team members assign standard roles create assign custom roles switch between accounts edit account information customize your ui manage your api credentials security best practices two factor authentication single sign on sso account regions us and eu enable experimental features workspaces workspaces in customer io understand timezone conversion case sensitivity and your data search your workspace privacy security session cookies and expiration allowlist our ip addresses customer io gdpr and you security mobile and app store privacy privacy respecting your users privacy ai settings customer io security qualifications troubleshooting troubleshooting login and browser issues create a har file for help troubleshooting releases this page is part of the customer io documentation for the complete documentation index see llms txt messaging objects data objects objects in liquid md 40 use objects in liquid updated july 10 2026 learn how to reference objects and relationships using liquid reference trigger data you can trigger campaigns based on changes to objects and relationships so we made it possible for you to use liquid that targets the trigger object or relationship data you can reference trigger data for object and relationship triggered campaigns using trigger object_type attribute_name for instance if you have an object type of online classes and set up a campaign to trigger when you update a class you could craft an email like the following liquid syntax rendered liquid hi customer first_name we just added a syllabus to trigger online_class name hi jeff we just added a syllabus to calculus 1a see the liquid examples below for more use cases new to json objects in customer io use json dot notation if you re not familiar with json we have a quick primer to help you understand how it works relationship triggered campaigns you can use the following liquid when a relationship triggers a campaign trigger relationship attribute_name trigger object_type attribute_name trigger customer attribute_name recall that a relationship triggered campaign can have an audience that is different from the person with the relationship that triggered a campaign you have the ability to reference both people using liquid for instance liquid syntax rendered liquid hi customer first_name trigger customer first_name just joined your trigger online_class name class hi jeff ali just joined your calculus 1a class customer first_name refers to the audience recipient of the message and trigger customer first_name refers to the person with the relationship that triggered the campaign object triggered campaigns when you set up campaigns that trigger on object changes you can pull data directly from the trigger object this lets you create personalized messages based on whatever just changed using li...
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