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on health options and independently held behavioral health organization 69 on february 2 2021 anthem announced the acquisition of innovacare health s puerto rico subsidiaries including mmm holdings llc mmm and its medicare advantage ma plan mmm healthcare llc as well as affiliated companies and medicaid plan 70 in november 2021 anthem announced the acquisition of integra managed care in new york 71 the acquisition of the new york based international health insurance company was completed on may 5 2022 72 on june 28 2022 anthem announced a change of its corporate name to elevance health inc and also changed its stock ticker symbol from antm to elv 73 elevance health edit on january 23 2023 elevance announced that it entered a definitive agreement to acquire blue cross and blue shield of louisiana increasing elevance s footprint to 15 states and adding 1 9 million new members 74 in 2023 elevance announced that it would rebrand its amerigroup business as wellpoint starting in 2024 75 as of 2025 elevance subsidiaries carelon behavioral health and anthem blue cross and blue shield are the subject of three lawsuits in new york and connecticut alleging that they operate ghost networks 76 77 subsidiaries edit elevance health includes the following subsidiaries 78 79 amerigroup district of columbia medicaid georgia medicaid new mexico medicare advantage anthem blue cross california blue cross of california partnership plan medicaid new york upstate anthem blue cross blue shield colorado connecticut georgia indiana includes medicaid kentucky anthem blue cross and blue shield medicaid maine missouri excluding 30 counties in the kansas city area nevada anthem blue cross and blue shield healthcare solutions medicaid new hampshire new york downstate healthplus medicaid ohio virginia excluding alexandria city arlington county falls church city and parts of fairfax county healthkeepers medicaid wisconsin carelon behavioral health carelon behavioral health of california carelon behavioral health of kansas carelon health of pennsylvania carelon global solutions business process outsourcing shared services freedom health florida golden west dental vision california healthsun florida mmm puerto rico optimum healthcare florida simply healthcare florida unicare west virginia wellpoint arizona medicare advantage iowa medicaid and medicare advantage maryland medicaid massachusetts government employees new jersey medicaid and medicare advantage tennessee medicaid and medicare advantage texas medicaid and medicare advantage washington medicaid and medicare advantage joint ventures edit elevance health operates joint ventures including 78 anthem mainehealth with mainehealth maine blue medicare advantage with independence blue cross pennsylvania colorado community health alliance with centura health physician health partners and primary physician partners colorado healthy blue kansas with blue cross and blue shield of kansas and blue cross and blue shield of kansas city kansas healthy blue louisiana with blue cross blue shield of louisiana louisiana summit community care arkansas centers plan for healthy living new york florida quality of care edit in 2011 in the category of meeting national standards of care california s state patient advocacy office gave anthem a rating of 2 out of 4 stars 80 in 2014 it received 3 out of 4 stars in the same category 81 in 2022 twenty one of elevance health s affiliated medicaid plans earned accreditation for health equity from the national committee for quality assurance ncqa 82 controversies edit this criticism or controversy section may compromise the article s neutrality please help integrate negative information into other sections or remove undue focus on minor criticisms and controversies june 2025 charitable donations edit in 2007 wellpoint pledged to spend 30 million over three years through the company s charitable foundation to help the uninsured in march 2010 the los angeles times reported that wellpoint s tax records and website showed that the company had given only 6 2 million by 2009 the company said that the foundation had indeed fulfilled its 30 million commitment by mid 2009 but refused to provide any financial details to support its claim 83 2007 dmhc investigation edit in 2007 the california department of managed health care dmhc investigated anthem s policies for revoking rescinding health care insurance policies the dmhc randomly selected 90 instances where anthem canceled the insurance of policy holders who had been diagnosed with costly or life threatening illnesses to find how many of these cancellations were legal the agency concluded that all these cancellations were illegal 84 85 in july 2008 anthem blue cross agreed to a settlement with the california department of managed health care however in doing so wellpoint did not officially admit liability to resolve allegations of improper policy rescissions cancellations wellpoint paid 10 million and reinstated plans for 1 770 policy holders who were affected by cancelled policies the company also agreed to provide compensation for any medical debts incurred by these policy holders 86 2010 reuters exposé edit in april 2010 reuters alleged that wellpoint using a computer algorithm identified women recently diagnosed with breast cancer and then singled them out for cancellation of their policies 87 88 the software used immediately triggered fraud investigation for those recently diagnosed with the disease as the company searched for some pretext to drop their policies 89 wellpoint argued that its algorithm was scanning for diagnostic codes for conditions that patients might have known about during the insurance application 90 the story not only caused considerable public outrage but it also led secretary of health and human services kathleen sebelius and president barack obama to call on wellpoint to end the practice 91 92 in 2011 anthem began cancelling policies of members who had been paying premiums with credit cards sometimes without calling or emailing the member ahead of time 93 opposition to healthcare reform edit in august 2009 anthem the largest for profit insurer in california contacted its employees and urged them to get involved to oppose healthcare reforms proposed during the obama administration consumer watchdog a nonprofit watchdog organization in santa monica asked california attorney general jerry brown to investigate its claim that wellpoint had illegally pushed workers to write to their elected officials attend town hall meetings and enlist family and friends to ensure an overhaul that would match the firm s interests according to consumer watchdog california s labor code directly prohibits coercive communications including forbidding employers from controlling coercing or influencing employees political activities or affiliations wellpoint had not been contacted by the california attorney general and had not seen any complaint 94 through 2010 and into 2011 wellpoint senior executives met monthly with executives of other major health insurers to blunt the effect of the patient protection and affordable care act 95 premium increases in maine edit in 2009 anthem health plans of maine a wellpoint subsidiary sued the state of maine for the right to increase premiums further 96 since maine licenses insurance companies through its bureau of insurance anthem needed the state s permission to raise rates 97 the court disagreed with anthem and found that unlike with other forms of insurance the maine insurance code does not require the superintendent to consider profits 98 rate increases in california edit in february 2010 wellpoint announced that rates would increase on some anthem blue cross individual policies in california by as high as 39 the announcement resulted in an investigation by regulators from the federal and california governments 99 anthem blue cross gained worldwide media attention and became a poster child for the problem of rising cost of health care in the u s 99 the rate increase came one year after anthem had raised rates 68 on individual policy holders 99 to explain the rate increases some which were four times the rate of medical inflation anthem said the company had experienced a death spiral the company claimed that with increased unemployment and declining wages healthy customers dropped their insurance policies consequently the remaining risk pool became sicker and thus more expensive to insure and in turn prices were forced up and pushed more people out of the market 100 in response to the outrage from politicians and consumers anthem postponed the rate increase until may 1 2010 101 senator dianne feinstein of california proposed giving the federal government of the united states authority to block insurance premium hikes that it considers to be unjustified 102 wellpoint cost reclassification edit on march 17 2010 wellpoint announced it was reclassifying some of its administrative costs as medical care costs in order to meet loss ratio requirements under the patient protection and affordable care act which requires insurers to spend at least 80 or 85 of customer premiums on health care services depending on the type of plan 103 2009 2010 data breach edit in june 2010 anthem sent letters to 230 000 customers in california warning them that their personal data might have been accessed online via a data breach after a routine upgrade in october 2009 a third party vendor stated that all security measures had been properly reinstated when in fact they had not as a result personal information of thousands of coverage applicants who were under the age of 65 was exposed in the open after a los angeles area woman found that her application for coverage was publicly available she filed a class action lawsuit against anthem while gathering evidence for the proceeding the woman s lawyers downloaded some confidential customer information from anthem s website and alerted anthem about the breach according to the lawyers confidential information had remained exposed for five months 104 greg zoeller indiana s attorney general filed a lawsuit against the company seeking 300 000 in civil penalties for the company alleged failure to notify its consumers about the breach 105 denial of benefits for cancer treatment edit in may 2014 anthem blue cross refused to pay for the hospitalization of a sonoma county california man for stage four cancers although he had paid anthem over 100 000 in premiums 106 107 anthem ended up paying for coverage following public outcry 108 2015 data breach edit main article anthem medical data breach on february 4 2015 anthem inc disclosed that criminal hackers had broken into its servers and potentially stolen over 37 5 million records that contain personally identifiable information from its servers according to anthem inc the data breach extended into multiple brands anthem inc uses to market its healthcare plans including anthem blue cross anthem blue cross and blue shield blue cross and blue shield of georgia empire blue cross and blue shield amerigroup caremore and unicare 109 healthlink was also victimized anthem says the medical information and financial data was not compromised anthem has offered free credit monitoring in the wake of the breach 110 according to bloomberg news china may be responsible for this data breach michael daniel chief adviser on cybersecurity for president barack obama said he would be changing his own password 111 about 80 million company records were hacked stoking fears that the stolen data could be used for identity theft 112 the compromised information contained names birthdays medical ids social security numbers street addresses e mail addresses employment information and income data 113 in june 2017 anthem agreed to spend 115m to settle allegations that it failed to adequately protect the data of its clients the sum was to be spent on two years of services to protect victims from identity theft 114 in 2019 two chinese nationals were indicted for the breach 115 116 117 avoidable er program edit beginning in 2015 anthem has been implementing and expanding its avoidable er program 118 which means not reimbursing er visits when the cause is not covered by the company a few patients found out that they had been stuck with bills of over 10 000 that anthem refused to reimburse 119 according to a 2013 report by the journal of the american medical association 87 percent of patients initially triaged as non urgent ended up with a diagnosis that constituted an emergency 120 critics derided the scheme citing that it was unlawful by federal law to cover a person based on diagnosis not symptoms 118 it was also considered unsafe as it pressured patients to diagnose themselves before going to the er 119 neglecting complaints edit in 2017 the california department of managed health care fined the company 5 million for untimely response to consumer complaints 121 in 2019 this was settled at 2 8 million 122 2019 lawsuit for coercive direct payments edit in 2019 sovereign health pressed charges against anthem alleging that it was using direct payments to compel them to join anthem s network under unfavorable terms 123 sovereign owns facilities that treat people with addiction and mental health problems diagnostics fraud edit in march 2020 anthem was sued by the department of justice the lawsuit alleges that anthem had submitted inaccurate diagnostics data in order to obtain increased medicare reimbursements 124 in october 2022 a judge ordered anthem to face the lawsuit 125 medicare advantage star rating edit in january 2024 elevance health filed a lawsuit with the department of health and human services hhs challenging changes in the medicare advantage star rating methodology star ratings are tied to key bonus payouts and due to the new rating system in 2024 ratings have significantly decreased 126 127 finances edit for the fiscal year 2017 anthem reported earnings of us 3 843 billion with an annual revenue of us 90 039 billion an increase of 6 1 over the previous fiscal cycle anthem s shares traded at over 183 per share and its market capitalization was valued at over us 69 1 billion in october 2018 128 year revenue in mil us net income in mil us total assets in mil us price per share in us employees 2005 44 614 2 464 51 287 60 61 2006 57 058 3 095 51 575 66 39 2007 61 168 3 345 52 060 71 13 2008 61 251 2 491 48 403 46 09 2009 64 940 4 746 52 125 41 67 2010 58 699 2 887 50 167 50 00 2011 60 711 2 647 52 163 60 91 2012 61 497 2 656 58 955 57 16 2013 71 024 2 490 59 575 72 27 48 000 2014 73 874 2 570 61 676 101 39 51 000 2015 79 157 2 560 61 718 140 42 53 000 2016 84 863 2 470 65 083 129 28 53 000 2017 90 040 3 843 70 540 183 12 56 000 2018 129 92 105 3 750 71 571 248 34 63 900 2019 130 104 213 4 807 77 473 268 65 70 600 2020 131 121 867 4 572 86 615 2021 132 138 639 6 104 97 460 98 200 2022 133 156 595 6 025 102 772 102 300 recognition 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