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description= Trigger email, push, in-app, SMS, webhooks, and more with Customer.io. Gain control over behaviorial data to personalize customer communication and drive engagement.;
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ocations of your sources and destinations from customerio import analytics analytics write_key your_write_key analytics host https cdp eu customer io enable automatic geolocation support you can automatically geolocate people when you identify them and pass their ip addresses in the context ip field in your identify requests this helps you gather information about your audience s location and time zone so you can schedule messages at the right times or send messages relevant to their communities if you ve already set up your integration to capture ip addresses and you ve enabled the workspace level automatic geolocation data collection setting you can enable geolocation for your integration after you set up your integration go to your integration s settings tab and turn on the enable geolocation setting make sure you capture your users ip addresses if you don t set the context ip in your requests we won t be able to capture geolocation data for your users if our libraries infer the address as your server s ip address it ll look like everyone is in the same location as your server development settings by default the python library is set to queue and send requests directly to customer io but while you re integrating this library you should enable some settings to help you troubleshoot problems use analytics debug to log debugging information to the python logger set an on_error handler to print the response you receive from our api import logging def on_error error items print an error occurred error you need to configure a logger in order to see the debugging information logging basicconfig level logging warning analytics debug true analytics on_error on_error you can also prevent the library from sending data to customer io during testing this can save you the trouble of cleaning out bogus data later analytics send false identify the identify method tells us who the current website visitor is and lets you assign unique traits a key value pair that you associate with a person or an object like a person s name the date they were created in your workspace or a company s billing date etc use attributes to target people and personalize messages to a person you should call identify when a user creates an account logs in etc you can also call it again whenever a person s traits change we ve shown a typical call with a traits object but we ve listed all the fields available in an identify call below you can send an identify call with an anonymousid and or userid anonymousid only this assigns traits to a person before you know who they are userid only identifies a user and sets traits both userid and anonymousid associates the data sent in previous anonymous page track and identify calls with the person you identify by userid analytics identify f4ca124298 email cool person example com first_name cool last_name person integrations object contains a list of booleans indicating the integrations that are enabled true or disabled false by default all integrations are enabled returning an empty object set all false to reverse this behavior enabled disabled integrations boolean timestamp string date time the iso 8601 timestamp when the event originally took place this is mostly useful when you backfill data past events if you re not backfilling data you can leave this field empty and we ll use the current time or server time traits object additional properties that you know about a person we ve listed some common reserved traits below but you can add any traits that you might use in another system createdat string date time we recommend that you pass date time values as iso 8601 date time strings we convert this value to fit destinations where appropriate email string a person s email address in some cases you can pass an empty userid and we ll use this value to identify a person additional traits any type traits that you want to set on a person these can take any json shape track the track method tells us about actions people take the events people perform on your site every track call represents an event you should track your audience s activities with events both as performance indicators and so you can respond to your audience s activities with campaigns campaigns are automated workflows you set up to send people messages and perform other actions when they meet your criteria in journeys for example if your audience performs a video viewed or item purchased event you might respond with other videos or products the person might enjoy you can send events with an anonymousid or a userid calls that you make with an anonymousid are associated with a userid when you identify someone by their userid track calls require an event name describing what a person did and they generally include a series of properties providing additional information about the event beyond that we ve provided a complete schema for writable event fields below and you can find more information in our api documentation analytics track f4ca124298 added_to_cart product shoes revenue 39 95 qty 1 size 9 event string required the name of the event integrations object contains a list of booleans indicating the integrations that are enabled true or disabled false by default all integrations are enabled returning an empty object set all false to reverse this behavior enabled disabled integrations boolean properties object additional properties for your event event properties any type additional properties that you want to capture in the event these can take any json shape timestamp string date time the iso 8601 timestamp when the event originally took place this is mostly useful when you backfill data past events if you re not backfilling data you can leave this field empty and we ll use the current time or server time event string required the name of the event integrations object contains a list of booleans indicating the integrations that are enabled true or disabled false by default all integrations are enabled returning an empty object set all false to reverse this behavior enabled disabled integrations boolean properties object additional properties for your event event properties any type additional properties that you want to capture in the event these can take any json shape timestamp string date time the iso 8601 timestamp when the event originally took place this is mostly useful when you backfill data past events if you re not backfilling data you can leave this field empty and we ll use the current time or server time deduplicate events generally we ll generate a message_id for each event you send to customer io but you can set your own message_id which might be helpful if you need to deduplicate events we ll accept the first instance of any operation with a given message_id and ignore any operations with the same message_id for the next 12 hours the message_id is can be any string value but we recommend a hash of the event data or a uuid ulid to ensure that you don t inadvertently deduplicate events if you backdate events you ll need to deduplicate them before you send them to customer io we deduplicate the message_id within 12 hours from when we receive the event not the timestamp on the event itself analytics track user_id f4ca124298 event added_to_cart properties product shoes revenue 39 95 qty 1 size 9 message_id message_id_here page the page method records page views on your website along with optional extra information about the page a person visited if you re using customer io s client side javascript library in combination with our python library then the client side javascript library already captures page calls for you by default but if you have a single page app or you don t use our javascript client library on your website you ll need to send your own page calls structure structure analytics page user_id category name properties any options integrations enable disable integrations by default all destinations are enabled example example analytics page user_id retail page shoes url https example com products showes integrations object contains a list of booleans indicating the integrations that are enabled true or disabled false by default all integrations are enabled returning an empty object set all false to reverse this behavior enabled disabled integrations boolean name string required the name of the page properties object additional properties for your event category string the category of the page this might be useful if you have a single page routes or have a flattened url structure page properties any type additional properties that you want to send with the page event by default we capture url title and stuff timestamp string date time the iso 8601 timestamp when the event originally took place this is mostly useful when you backfill data past events if you re not backfilling data you can leave this field empty and we ll use the current time or server time integrations object contains a list of booleans indicating the integrations that are enabled true or disabled false by default all integrations are enabled returning an empty object set all false to reverse this behavior enabled disabled integrations boolean name string required the name of the page properties object additional properties for your event category string the category of the page this might be useful if you have a single page routes or have a flattened url structure page properties any type additional properties that you want to send with the page event by default we capture url title and stuff timestamp string date time the iso 8601 timestamp when the event originally took place this is mostly useful when you backfill data past events if you re not backfilling data you can leave this field empty and we ll use the current time or server time group the group method associates an identified person with a group like a company organization project online class or any other collective noun you come up with for the same concept in customer io journeys we call groups objects an object is a non person entity that you can associate with one or more people like a company account or online course group calls are useful for integrations where you maintain relationships between people and larger organizations like in customer io in customer io journeys you can store groups as objects an object is a non person entity that you can associate with one or more people like a company account or online course and trigger campaigns based on a person s relationship to an object like an account online class and so on find more details about group including the group payload in our api spec analytics group user_id group_id name initech domain accounting software include objecttypeid when you send data to customer io customer io supports different kinds of groups called objects an object is a non person entity that you can associate with one or more people like a company account or online course where each object has an object type represented by an incrementing integer beginning at 1 if you send group calls to customer io you should include the object type id or we ll assume that the object type is 1 groupid string required id of the group integrations object contains a list of booleans indicating the integrations that are enabled true or disabled false by default all integrations are enabled returning an empty object set all false to reverse this behavior enabled disabled integrations boolean timestamp string date time the iso 8601 timestamp when the event originally took place this is mostly useful when you backfill data past events if you re not backfilling data you can leave this field empty and we ll use the current time or server time traits object additional information about the group group traits any type additional traits you want to associate with this group groupid string required id of the group integrations object contains a list of booleans indicating the integrations that are enabled true or disabled false by default all integrations are enabled returning an empty object set all false to reverse this behavior enabled disabled integrations boolean timestamp string date time the iso 8601 timestamp when the event originally took place this is mostly useful when you backfill data past events if you re not backfilling data you can leave this field empty and we ll use the current time or server time traits object additional information about the group group traits any type additional traits you want to associate with this group alias the alias method combines two previously unassociated user identities some integrations automatically reconcile profiles with different identifiers based on whether you send anonymousid userid or another trait that the integration expects to be unique but for integrations that don t you may need to send alias requests to do this in general you won t need to use the alias call we try to handle user identification gracefully so you don t need to merge profiles but you may need to send alias calls to manage user identities in some data out integrations for example in mixpanel it s used to associate an anonymous user with an identified user once they sign up analytics alias previous_id user_id here s how you might use the alias call in this case we start with an anonymous_user and switch to an email address when a person provides their userid the anonymous user does actions under an anonymous id analytics track 92734232 2342423423 973945 anonymous event the anonymous user signs up and is aliased to their new user id analytics alias 92734232 2342423423 973945 1234 the user is identified analytics identify 1234 plan free the identified user does actions analytics track 1234 identified action previousid string required the anonymousid or userid value that you want to merge into the canonical profile userid string required the userid that you want to keep this is required if you haven t already identified someone with one of our web or server side libraries configuration and library options if you want to change the library s default settings want to send data to multiple sources you can create your own client s remember that each client runs a separate background thread so you won t want to create new clients on every request from customerio analytics import client client your_write_key debug true on_error on_error send true max_queue_size 100000 upload_interval 5 upload_size 500 gzip true field description debug bool set true to enable verbose logging false by default send bool set false to avoid sending data to customer io true by default on_error function set an error handler to be called whenever errors occur sync_mode bool set true to send requests synchronously blocking otherwise requests are queued and sent in the background false by default max_queue_size int the maximum number of elements allowed in the queue hitting the max queue size means you re identifying tracking faster than you can flush if this happens let us know upload_interval float the ...
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