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description=Learn what to do if you can t sign in to your Apple Account or Apple services because your account is locked, not active, or disabled.;

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Text of the page (random words):
if your apple account is locked not active or disabled apple support apple if your apple account is locked not active or disabled learn what to do if you can t sign in to your apple account or apple services because your account is locked not active or disabled if your account has been disabled for security reasons if you see one of the following messages your apple account locked automatically to protect your security and you can t sign in and use any apple services this apple account has been disabled for security reasons you can t sign in because your account was disabled for security reasons this apple account has been locked for security reasons this might happen if you or someone else might have entered your password or other account information incorrectly too many times to regain access you need to reset your password learn how to reset your apple account password if your apple account is locked or not active if you see a message that says your apple account is locked or not active you might be able to request access to your account by tapping request access right from the alert you can also request access to your account if you can t regain access to your apple account when you request access to your locked apple account you might get an alert that says this apple account is locked and can t be used or your request might be denied if you can t regain access to your apple account you can either create a new apple account if you need help removing activation lock and have proof of purchase documentation you can start an activation lock support request if your media purchases account has been disabled if you see a message that says your media purchases account has been disabled you might be able to request reactivation by tapping continue right from the alert you can also request reactivation published date december 05 2025 helpful yes no character limit 250 maximum character limit is 250 please don t include any personal information in your comment submit thanks for your feedback apple footer apple support if your apple account is locked not active or disabled africa copyright 2026 apple inc all rights reserved privacy policy terms of use