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description=Learn how to add and attach files in Document360, enhancing your articles with inline elements or downloadable links for better user experience.;

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Text of the page (random words):
files documentation index fetch the complete documentation index at https docs document360 com llms txt use this file to discover all available pages before exploring further quick start create an article review article publish article customize site invite users set up roles permissions track analytics eddy ai features for creators for readers for integrations key features multiple workspaces languages role based access control single sign on private hosting advanced editor templates variables snippets glossary drive file management custom fields interactive decision trees collaboration tasks custom workflow review reminder import export project site customization custom domain integrations extensions analytics feedback manager api documentation integrate with document360 manage your api docs release notes november 2026 12 11 1 october 2026 12 10 2 october 2026 12 10 1 help troubleshooting self service support ask for a feature community glossary search ctrl k press ctrl k to open search powered by files updated on aug 28 2026 published on may 30 2026 4 minute s read focus listen print copy page copy as markdown for llms view as markdown view the page as plain text open in chatgpt ask chatgpt about this page open in claude ask claude about this page article summary prev next in document360 you can add files to articles in two ways adding and attaching adding embeds the file directly into the article body as an inline element readers can download it from within the article content attaching makes the file appear as a downloadable link on the right side of the knowledge base site page above the tags and table of contents not inside the article body files can be sourced from two locations local storage uploaded directly from your device document360 drive selected from your project s centralized cloud based file storage how can you use files add a file inline when you have a one off file specific to a single article such as a template data sheet or configuration file not reused elsewhere add from document360 drive for files that appear in multiple articles such as a shared product specification release checklist or standard disclaimer when you update the file in drive the changes are reflected across all articles that reference it attach a file when you want readers to download a resource without it being embedded in the article content for example a downloadable guide printable checklist or sample configuration file adding a file to an article inline files added inline are embedded directly in the article body the file must either be uploaded from your device or selected from document360 drive in the advanced wysiwyg editor type file and press enter the insert file panel appears insert the file using one of the following methods method how local storage click click here to upload and select the desired file from your device or drag and drop the file into the panel document360 drive click open file picker and choose a file from drive use the movable block icon to rearrange or delete the file panel within the article note after adding a file to an article readers on the knowledge base site can click the download icon to download it the file retains its original name and format when selecting from document360 drive you can filter files by uploaded all 7 days 30 days 3 months 1 year or a custom date range uploaded by filter by specific contributors type filter by file type such as pdf jpeg and so on tags filter by tags assigned to files attaching a file to an article downloadable link attached files appear as downloadable links on the right side of the knowledge base site page and not within the article body click the more icon in the top right corner of the article click more article options in the attachments tab attach your file using one of the following url enter the file url and click insert upload an attachment select your file and click upload click save note if you attach more than one file you can arrange the display order by dragging and dropping the file names in the menu to know more on attachments read attachments document360 drive document360 drive is a centralized cloud based storage solution for storing and managing all files used across your knowledge base images documents videos and more storage limits vary by subscription plan files stored in drive can be reused across multiple articles without re uploading this makes drive the recommended source for files that appear in more than one article to know more on drive read managing drive key capabilities of drive upload files from your local device organize files into folders and subfolders filter files by upload date contributor file type and tags track file dependencies see which articles use a given file download or remove files individually or in bulk replace existing files with updated versions note deleting a file from drive breaks all article references to that file deleted files are moved to the recycle bin and can be recovered from there drive does not maintain version history for files always back up important files before replacing them best practices use document360 drive for any file that may be reused across multiple articles it eliminates the need to re upload and ensures all articles reference the same up to date version keep file names descriptive so readers know what they are downloading before they click for example glossary api integration guide v2 pdf rather than document1 pdf avoid attaching files via external url if the source may change or become unavailable upload the file to drive or directly to the article instead before deleting a file from drive check its dependencies to confirm no articles currently reference it deleted files break all corresponding links in articles if attached files are not appearing on the knowledge base site confirm the show article files toggle is enabled under settings knowledge base site article settings article right section faq what is the difference between adding and attaching a file adding embeds the file directly in the article body as an inline element attaching places it as a downloadable link on the right side of the knowledge base site page above the tags and table of contents what happens if i delete a file from drive that is used in an article all article references to that file will break deleted files are moved to the recycle bin and can be recovered from there if needed can i reorder attached files on the knowledge base site yes in the attachments tab of the article options drag and drop the file names to arrange the display order was this article helpful yes no previous article images next article links related articles attachments content management content tools managing api references api documentation getting started with api documentation embedding external content content creation editor editor elements manage files drive file management manage files drive overview drive file management getting started with drive tags file management document360 knowledge base document360 customers pricing resources request a demo migration request security private hosting enterprise readiness top features knowledge base portal knowledge base site knowledge base assistant integrations and extensions platform api analytics workflow ticket deflector drive seo support documentation support status feedback contact us contact us support document360 com rating 4 7 3000 about us our team our culture careers terms trust center privacy policy cookie policy soc2