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description=FullStory is a User-experience Intelligence tool for analyzing user data and will be extremely useful for a product and marketing team to extract data on user behavior. You can integrate FullStory If you want your site Analytics with Segment-based data and online recording sessions.;

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Text of the page (random words):
how to integrate fullstory with document360 documentation index fetch the complete documentation index at https docs document360 com llms txt use this file to discover all available pages before exploring further quick start create an article review article publish article customize site invite users set up roles permissions track analytics eddy ai features for creators for readers for integrations key features multiple workspaces languages role based access control single sign on private hosting advanced editor templates variables snippets glossary drive file management custom fields interactive decision trees collaboration tasks custom workflow review reminder import export project site customization custom domain integrations extensions analytics feedback manager api documentation integrate with document360 manage your api docs release notes november 2026 12 11 1 october 2026 12 10 2 october 2026 12 10 1 help troubleshooting self service support ask for a feature community glossary search ctrl k press ctrl k to open search powered by fullstory updated on jul 20 2026 published on may 5 2024 3 minute s read focus listen print copy page copy as markdown for llms view as markdown view the page as plain text open in chatgpt ask chatgpt about this page open in claude ask claude about this page article summary prev next fullstory is a user experience intelligence tool for analyzing user data it helps product and marketing teams understand how users interact with a site by monitoring clicks page transitions and session recordings fullstory includes real time analytics features such as retention tracking funnels and magic moments a feature that surfaces ready made recording sessions for quick review integrating fullstory with document360 lets you track and view all your knowledge base site analytics and user behavior in the fullstory dashboard including segment based data and online recording sessions before you begin you need a fullstory account you need your fullstory id see how to find your fullstory id below access your fullstory id your fullstory id is a unique code obtained from the fullstory application it is required to connect fullstory with document360 if you are an existing fullstory user in the fullstory dashboard click the workspace name dropdown in the top left corner and select settings on the settings panel go to the fullstory setup section under install your fullstory snippet locate the fullstory id it appears as panel _fs_org if you are a new fullstory user your fullstory id is shown during the onboarding setup after you create your account integrate fullstory with document360 in the document360 portal navigate to connections integrations in the left navigation bar select fullstory from the list of integrations and click add the add new integration panel appears choose a configuration type basic configuration sets up a standard integration using your fullstory id description enter a description for this integration fullstory id enter your fullstory id custom configuration sets up an advanced integration with custom events added to a snippet code description enter a description for this integration snippet code paste your custom snippet code optionally expand code inclusion exclusion conditions to control when the integration runs based on ip address workspace or language click add after setup open your fullstory account to view segment based analytics track knowledge base site activity and review user behavior in the fullstory dashboard best practices use basic configuration unless you need custom event tracking entering your fullstory id under basic configuration is sufficient for most knowledge bases and automatically starts capturing session recordings and page transitions use magic moments to spot trends quickly fullstory s magic moments feature surfaces ready made recording sessions so you can review user behavior without manually filtering through all session data use code inclusion exclusion conditions to filter out internal traffic add your office ip address as an exclusion to keep team visits out of your analytics data check retention and funnel reports after publishing major updates fullstory s real time analytics let you see whether content changes are improving reader engagement or contributing to drop off faq why should i integrate fullstory with document360 fullstory gives you segment based analytics and online recording sessions for your knowledge base site you can monitor clicks page transitions retention and funnels to understand how readers interact with your content and identify areas for improvement what is a fullstory id the fullstory id is a unique code obtained from the fullstory application it is required to connect fullstory with document360 you can find it in fullstory under settings fullstory setup install your fullstory snippet where it appears as panel _fs_org what is the difference between basic and custom configuration basic configuration connects fullstory using your fullstory id and starts tracking automatically custom configuration lets you add a custom code snippet directly which is useful when you need to track specific events or add custom parameters beyond standard tracking what is magic moments in fullstory magic moments is a fullstory feature that automatically surfaces ready made recording sessions of user activity instead of manually reviewing all session recordings magic moments highlights the most relevant sessions for quick review can i limit which workspaces or languages fullstory tracks yes when adding or editing the fullstory integration expand code inclusion exclusion conditions and add conditions based on ip address workspace or language see code inclusion and exclusion conditions for full details was this article helpful yes no previous article mixpanel next article gosquared related articles integrations integrations extensions widgets other integrations extensions integrations hotjar integrations extensions widgets other integrations extensions integrations amplitude integrations extensions widgets other integrations extensions integrations tags integrations fullstory document360 customers pricing resources request a demo migration request security private hosting enterprise readiness top features knowledge base portal knowledge base site knowledge base assistant integrations and extensions platform api analytics workflow ticket deflector drive seo support documentation support status feedback contact us contact us support document360 com rating 4 7 3000 about us our team our culture careers terms trust center privacy policy cookie policy soc2
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