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Text of the page (random words):
private hosting documentation index fetch the complete documentation index at https docs document360 com llms txt use this file to discover all available pages before exploring further quick start create an article review article publish article customize site invite users set up roles permissions track analytics eddy ai features for creators for readers for integrations key features multiple workspaces languages role based access control single sign on private hosting advanced editor templates variables snippets glossary drive file management custom fields interactive decision trees collaboration tasks custom workflow review reminder import export project site customization custom domain integrations extensions analytics feedback manager api documentation integrate with document360 manage your api docs release notes november 2026 12 11 1 october 2026 12 10 2 october 2026 12 10 1 help troubleshooting self service support ask for a feature community glossary search ctrl k press ctrl k to open search powered by private hosting updated on oct 21 2026 published on sep 29 2025 6 minute s read focus listen print copy page copy as markdown for llms view as markdown view the page as plain text open in chatgpt ask chatgpt about this page open in claude ask claude about this page article summary prev next private hosting in document360 gives your organization a dedicated cloud environment built exclusively for your knowledge base powered by microsoft azure infrastructure unlike shared hosting private hosting isolates your compute resources storage and network so that your data never shares an environment with other tenants this makes it the right choice for enterprises that must meet strict compliance requirements enforce data residency policies or sustain high volume documentation workloads without performance trade offs when to use private hosting private hosting is best suited for organizations where shared infrastructure is not an option regulated industries healthcare financial services and government organizations that must comply with gdpr hipaa or regional data sovereignty laws can select a specific microsoft azure region to ensure data stays within required boundaries high volume documentation teams enterprises managing thousands of articles across multiple workspaces need dedicated resources that scale with demand not resources shared across customers security first enterprises organizations that require end to end encryption sso via saml or jwt and isolated infrastructure to protect sensitive internal and external documentation why choose private hosting private hosting refers to a dedicated cloud environment allocated exclusively to a single organization document360 delivers this through geographically distributed microsoft azure data centers giving your team the ability to choose a preferred hosting region and define infrastructure specifications without managing any on premises hardware complete data control and sovereignty document360 s private hosting supports global data residency across more than 50 microsoft azure locations you select the region that best aligns with your compliance obligations this gives your organization direct control over where data is stored and processed custom infrastructure to match your workloads each private hosting deployment is configured to your specifications you define compute capacity network bandwidth and infrastructure settings to ensure your knowledge base performs consistently under your workload patterns this is especially useful for enterprises with high article volumes or complex documentation workflows secure remote access for distributed teams document360 supports saml openid connect and json web token jwt authentication this lets distributed and remote teams access your knowledge base securely without depending on a private corporate network see single sign on sso for setup guidance scalable architecture private hosting scales horizontally and vertically with your organization adding users expanding workspaces or serving more readers does not require infrastructure rework or service interruptions reduced infrastructure and maintenance overhead document360 manages server provisioning patching upgrades and monitoring on your behalf this removes the capital expense and day to day burden associated with self managed systems and keeps your infrastructure costs predictable optimized performance and low latency dedicated hosting resources combined with global content delivery networks ensure fast consistent documentation delivery to readers anywhere in the world comparing private hosting and on premises deployment private hosting delivers the control of a traditional on premises deployment without the operational burden of managing your own servers note document360 does not offer an on premises deployment option this comparison is provided to illustrate how private hosting differs from typical self managed on premises setups feature private hosting document360 typical on premises server deployment cloud based with dedicated resources on site physical or virtual servers it overhead managed by document360 managed in house scalability dynamic and on demand hardware dependent and capacity limited infrastructure costs operational expenses only significant capital and operational expenses maintenance handled by vendor requires an in house it team performance optimization built in location based content delivery limited to internal network setup data residency options 50 azure regions to choose from restricted to your own physical locations security end to end encryption sso strict access control depends on internal security measures private hosting vs shared hosting private hosting is better suited for organizations that prioritize performance customization and security over cost efficiency of shared infrastructure capability private hosting shared hosting server resources dedicated shared across customers network bandwidth unrestricted shared and limited infrastructure customizable fixed support sla within 2 hours up to 1 day content delivery optimized for low latency standard speed enterprise ready security document360 s private hosting architecture enforces strict security and privacy controls at every layer encryption in transit and at rest all data is protected using tls in transit and encrypted storage at rest strict access controls role based access and sso integrations saml openid connect jwt govern who can access your knowledge base and portal compliance with global standards the platform is soc 2 type ii compliant and gdpr compliant see document360 security and infrastructure for a full overview penetration testing support private hosting environments support customer initiated or coordinated penetration testing isolated from other customers migration to private hosting migrating to document360 s private hosting is managed end to end by the document360 team migration experts handle the transition from legacy systems or other knowledge base platforms with white glove onboarding tailored to enterprise requirements the process is designed to minimize disruption and ensure no data loss considerations the following are recommended soft limits for optimal performance in a private hosting environment these limits can be adjusted on request since the environment is dedicated to your organization note these are soft limits not hard caps use them as planning benchmarks monitor your article and category counts against these thresholds and request an increase proactively before you reach them contact your document360 account team to request an adjustment resource recommended limit categories per workspace 1 000 articles per category 100 subcategories per category 100 articles per workspace 10 000 faq what is the difference between private hosting and shared hosting in document360 private hosting gives your organization a dedicated cloud environment on microsoft azure with isolated compute resources network bandwidth and storage shared hosting runs multiple customer environments on common infrastructure private hosting is recommended for enterprises with strict compliance performance or security requirements can i choose which azure region my data is hosted in yes document360 s private hosting supports over 50 microsoft azure regions you select your preferred region during the provisioning process to meet data residency compliance or performance requirements does document360 manage server maintenance and upgrades for private hosting yes document360 handles all server provisioning patching upgrades and monitoring for private hosting environments you do not need an in house it team to manage the infrastructure can i run penetration testing on my private hosting environment yes penetration testing is supported in private hosting environments because the infrastructure is isolated from other customers coordinate testing schedules and scope with your document360 account team before proceeding are the recommended article and category limits hard limits no the limits listed for example 10 000 articles per workspace and 1 000 categories per workspace are soft limits recommended for optimal performance because the environment is private and dedicated higher limits can be accommodated contact your document360 account team to request an increase where is the data hosted and can you choose the data center region or private hosting document360 hosts data on microsoft azure for shared hosting data is hosted in one of three regions western europe canada central or central us and you can select your preferred region based on your compliance and data residency needs for private hosting you get a dedicated cloud environment exclusive to your organization with a choice of 50 azure data center regions worldwide private hosting also isolates compute storage and network resources so nothing is shared with other tenants document360 manages provisioning maintenance and upgrades for private hosting no on premises hardware management required was this article helpful yes no previous article fair usage policy for bot management next article verified email sources related articles security and infrastructure project administration security security ai security policies ai features getting started with eddy ai eddy ai trust center security recommendations project administration security security creating a project project administration security portal management projects tags compliance requirements data residency private hosting document360 customers pricing resources request a demo migration request security private hosting enterprise readiness top features knowledge base portal knowledge base site knowledge base assistant integrations and extensions platform api analytics workflow ticket deflector drive seo support documentation support status feedback contact us contact us support document360 com rating 4 7 3000 about us 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