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description=Utilize private notes for internal communication in your knowledge base, ensuring team members can share reminders and comments securely and efficiently.;

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Text of the page (random words):
private notes documentation index fetch the complete documentation index at https docs document360 com llms txt use this file to discover all available pages before exploring further quick start create an article review article publish article customize site invite users set up roles permissions track analytics eddy ai features for creators for readers for integrations key features multiple workspaces languages role based access control single sign on private hosting advanced editor templates variables snippets glossary drive file management custom fields interactive decision trees collaboration tasks custom workflow review reminder import export project site customization custom domain integrations extensions analytics feedback manager api documentation integrate with document360 manage your api docs release notes november 2026 12 11 1 october 2026 12 10 2 october 2026 12 10 1 help troubleshooting self service support ask for a feature community glossary search ctrl k press ctrl k to open search powered by private notes updated on jul 24 2026 published on may 30 2026 3 minute s read focus listen print copy page copy as markdown for llms view as markdown view the page as plain text open in chatgpt ask chatgpt about this page open in claude ask claude about this page article summary prev next private notes are an internal content feature that allow project team members and specific reader groups to see content hidden from the general public private notes are visible only to logged in team members and never appear to readers on the knowledge base site private notes are ideal for internal reminders review comments and editorial instructions placed directly within article content when can you use private notes leave a note asking a subject matter expert to verify a specific claim or step before the article is published flag a section that needs to be revisited when a new product version is released without disrupting published content provide background information or source references inside the article that are only relevant to the documentation team leave instructions for the next person in the review workflow about what still needs to be done in a private or mixed mode knowledge base use reader group visibility to surface notes only to a selected audience such as beta users or internal teams insert a private note type private note and press enter a private note block is inserted at the cursor s position click inside it to add your content after inserting click the private note to access the floating menu option description visibility settings control who can see the private note copy copies the private note content delete removes the private note from the article visibility settings by default private notes are visible to all team members you can restrict visibility further using the visibility settings option click the private note to open the floating menu click the visibility settings icon a panel appears with the following options all visible to all logged in team members security groups select specific user groups from the dropdown to restrict visibility to those groups only reader groups applies only to private and mixed mode knowledge bases select specific reader groups who should be able to see the note delete a private note click the private note and select the delete icon from the floating menu note private notes cannot be deleted from a published article click edit on the article first to enter edit mode before deleting private notes in pdf exports when readers download an article containing a private note via the download as pdf option on the knowledge base site the private note is not included in the exported file note if a reader uses their browser s print or save as pdf function instead the private note will be included in the output advise team members to use the knowledge base s built in pdf download option to avoid exposing private notes best practices keep private notes short and actionable they are internal communication tools not places for lengthy documentation always include the name or role of the intended recipient in the note so team members know who the comment is directed at remove or resolve private notes before considering an article complete leaving stale notes in published articles creates confusion for future editors use the security groups visibility setting to limit notes to only the relevant team members especially in large teams where not all members need to see every note do not put sensitive or confidential information in private notes if there is any risk of the article being printed or saved as pdf via the browser use a secure internal channel instead faq are private notes included in pdf exports when readers use the knowledge base s built in download as pdf option private notes are excluded however if a browser s print or save as pdf function is used private notes will be included in the output who can see private notes by default all logged in team members can see private notes you can restrict visibility to specific security groups or reader groups for private and mixed mode knowledge bases using the visibility settings can i delete a private note from a published article no you must click edit on the article first to enter edit mode before you can delete a private note was this article helpful yes no previous article callouts next article faq related articles private access user reader management roles and permissions reader access security article access control content management article optimization mixed access user reader management roles and permissions reader access document360 customers pricing resources request a demo migration request security private hosting enterprise readiness top features knowledge base portal knowledge base site knowledge base assistant integrations and extensions platform api analytics workflow ticket deflector drive seo support documentation support status feedback contact us contact us support 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