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ed intelligence read now careers our values and philosophy choose tp work from home job opportunities for fun festival sustainability building a sustainable future our vision our people our responsibilities our planet our communities group policies tp unicef s partnership is helping bring better opportunities to millions of children and their families worldwide learn more investors about us investors homepage stock information listing references and share price shareholding structure dividends analyst coverage investor information key performance indicators corporate governance general meetings investor agenda debt and bond investors publications and events press releases financial publications site visits investor days other presentations regulated information acquisition of majorel individual shareholders become a shareholder shareholders newsletters events faq and glossary contact us our locations x discover where we operate global you are on the corporate website global english albania english argentina español australia english austria german bosnia bosnian brazil português canada english canada français chile español china 简体中文 colombia español costa rica english croatia croatian czech republic czech denmark danish dominican republic english egypt english el salvador english finland finnish france français georgia georgian germany deutsch greece english guatemala english honduras english india english indonesia english italy italiano jamaica english japan 日本語 latam english lebanon english lithuania english madagascar français malaysia english mexico español morocco français netherlands dutch nicaragua español nigeria english norway norwegian peru spanish philippines english poland polski portugal português romania romanian saudi arabia english singapore english south africa english south korea korean spain español sweden swedish switzerland deutsch thailand english trinidad tobago english tunisia français turkey turkish ukraine english united arab emirates english united kingdom english united states english vietnam english contact us back discover where we operate global you are on the corporate website global english albania english argentina español australia english austria german bosnia bosnian brazil português canada english canada français chile español china 简体中文 colombia español costa rica english croatia croatian czech republic czech denmark danish dominican republic english egypt english el salvador english finland finnish france français georgia georgian germany deutsch greece english guatemala english honduras english india english indonesia english italy italiano jamaica english japan 日本語 latam english lebanon english lithuania english madagascar français malaysia english mexico español morocco français netherlands dutch nicaragua español nigeria english norway norwegian peru spanish philippines english poland polski portugal português romania romanian saudi arabia english singapore english south africa english south korea korean spain español sweden swedish switzerland deutsch thailand english trinidad tobago english tunisia français turkey turkish ukraine english united arab emirates english united kingdom english united states english vietnam english why tp why tp about tp innovative partners awards and recognition leadership security and process excellence newsroom en services services ai solutions tp ai fab connect tp ai fab assist tp ai fab growth tp ai fab collect tp ai dataservices end to end cx services customer service revenue as a service trust and safety collection services back office support consulting services advanced analytics business transformation consulting technology services specialized services healthcare support interpretation recruitment process outsourcing visa and consular services our delivery models multilingual hubs smartshoring work from home solution en industries industries automotive banking and financial services communications energy and utilities gaming government healthcare insurance media retail and e commerce technology travel hospitality and cargo en insights insights tp ai talks videocast tp ai think tank client stories white papers blog reports infographic en careers careers our values and philosophy choose tp work from home job opportunities for fun festival en sustainability sustainability our vision our responsibilities our communities our people our planet group policies en investors investors investors homepage stock information listing references and share price dividends analyst coverage shareholding structure investor information key performance indicators corporate governance general meetings investor agenda debt and bond investors publications and events press releases financial publications site visits investor days other presentations regulated information acquisition of majorel individual shareholders become a shareholder shareholders newsletters events faq and glossary en en let s talk let s talk who we are tp is a global partner that operates where people processes and ai meet we are a global digital business services company with nearly five decades of experience serving clients across five continents we help leading brands run and transform critical customer and business operations responsibly reliably and at scale always working as one seamless team across different functions know more about our services and solutions beyond numbers as one is a commitment that s why the world s top brands partner with us for digital business services and customer experience elevated by ai 53 of forbes top 100 are our clients 48 years of continuous improvement and innovation 400 languages and dialects 170 countries served from europe to asia from africa to america 100 countries with a tp presence learn more about awards and recognition beyond numbers as one is a commitment that s why the world s top brands partner with us for digital business services and customer experience elevated by ai 53 of forbes top 100 are our clients 48 years of continuous improvement and innovation 400 languages and dialects 170 countries served from europe to asia from africa to america 100 countries with a tp presence learn more about awards and recognition how we deliver value industry expertise people processes and technology orchestrated as one people and empathy unrivaled global delivery platform with a presence in nearly 100 countries powered by emotionally intelligent tp experts advanced technology an ai enabled suite of advanced solutions that augments live tp experts and optimizes business operations process excellence the highest operational standards built on tp s rigorous practices and methodologies deep expertise deep vertical and horizontal expertise with our top 100 clients averaging 14 years of partnership talk to an expert today talk to an expert today industry expertise extensive industry knowledge experience and proven practices automotive banking and financial services energy and utilities gaming government healthcare insurance media retail and e commerce technology telecom travel hospitality and cargo digital business services we have the expertise and scale to deliver outstanding experiences anywhere seamlessly integrating the front and back office as one customer experience and support omnichannel customer service tech support digital experience management and customer journey optimization across all touchpoints learn more revenue as a service raas revenue as a service for b2b sales acceleration market expansion and go to market execution with outcome driven models learn more trust and safety ai enabled moderation fraud prevention and risk controls that protect users platforms and brands while ensuring compliance and safe digital experiences learn more collection services ai powered performance driven debt collection combining predictive intelligence with decades of regulated sector expertise managing billions in receivables annually learn more back office support back office operations across finance accounting hr data processing and workflow management to drive efficiency and accuracy at scale learn more data services and advanced analytics the essential data foundation powering ai machine learning and generative ai through advanced analytics and data engineering learn more technology services ai powered technology services that run secure modernize and scale enterprise platforms with end to end accountability for outcomes learn more all tp services are delivered through operating models designed for scale consistency safety and performance talk to an expert today our ai solutions human ai done right tp ai fab solutions bring together nearly 50 years of industry expertise and ai trained by domain specialists to solve real world customer challenges our ai solutions human ai done right tp ai fab solutions bring together nearly 50 years of industry expertise and ai trained by domain specialists to solve real world customer challenges human ai collaboration for smarter operations learn more ai powered assistant designed to scale operations learn more ai powered collections for faster smarter recovery learn more ai powered sales operations that accelerate b2b revenue learn more tp s approach to ai like everything else they bring to market is well thought out it has depth range and applicability to the pain points customers are experiencing and the opportunity to address them using ai michael desalles principal analyst frost sullivan case study 38 increase in sales conversions powered by ai driven interaction analytics a leading american technology provider operating across six continents wanted to elevate sales performance while improving the customer journey facing flat conversion rates high repeat contact volume and a manual qa process that slowed improvement the client needed an intelligent scalable solution to optimize outcomes and enable fast data driven coaching by deploying tp ai fab growth the organization transformed insights into business impact accelerating sales conversion elevating customer experience and improving operational efficiency across multiple countries download the case case study 38 increase in sales conversions powered by ai driven interaction analytics a leading american technology provider operating across six continents wanted to elevate sales performance while improving the customer journey facing flat conversion rates high repeat contact volume and a manual qa process that slowed improvement the client needed an intelligent scalable solution to optimize outcomes and enable fast data driven coaching by deploying tp ai fab growth the organization transformed insights into business impact accelerating sales conversion elevating customer experience and improving operational efficiency across multiple countries download the case case study 46 first contact resolution with an ai powered solution delivering secure compliant banking support in a highly regulated environment where trust privacy and compliance are critical sparda bank west used tp ai fab connect to support a major digital banking migration the human ai platform achieved 46 first contact resolution with full traceability and built in governance enabling secure scaling discover how banks use compliant orchestration to improve efficiency enhance cx and manage risk download the case case study 46 first contact resolution with an ai powered solution delivering secure compliant banking support in a highly regulated environment where trust privacy and compliance are critical sparda bank west used tp ai fab connect to support a major digital banking migration the human ai platform achieved 46 first contact resolution with full traceability and built in governance enabling secure scaling discover how banks use compliant orchestration to improve efficiency enhance cx and manage risk download the case industry leading innovation we continue to collaborate with research and technology leaders working as one 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