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s they are powerful drivers of value innovation and competitive advantage for specifiers every decision is now an opportunity to deliver smarter greener future ready buildings jennifer dudley lead product manager breeam said proven to help access green finance retain asset value and support increased occupant satisfaction breeam new construction helps clients and design teams holistically navigate sustainability needs of today and anticipate those of the future when designing and constructing new buildings how structured specification builds the breeam evidence trail breeam new construction addresses the full scope of whole life carbon including embodied and operational carbon embodied carbon data is increasingly influential in specification manufacturers can control it in their processes providing accurate data to inform specification choices and comparisons the guide explains how nbs chorus using uniclass and caws classification gives specifiers a consistent way to record and prove decisions with a golden thread of information from design through to certification nbs lifecycle carbon assessment lca gives teams access to over 10 000 environmental product declarations epds and helps quantify upfront embodied carbon as projects develop together these tools help design teams make informed carbon decisions early the guide positions certification not as a compliance hurdle but as a competitive edge giving teams a repeatable way to demonstrate performance and win work a specifier s guide to breeam is available now to download from the nbs website a specifier s guide to breeam nbs building design construction magazine the choice of industry professionals read more project four takes gateway 2 track record beyond 10 000 homes as it joins vadella kenneth booth august 28 2026 project four building safety experts has joined the vadella group as the business enters its next phase of growth building on a strong track record of supporting clients through the building safety act and gateway 2 process the northwest headquartered consultancy has taken more than 10 000 homes through gateway 2 with over 30 schemes already securing approval and a live gateway 2 portfolio of more than 14 000 units nationally the projects span some of the north west s most significant residential and mixed use developments with p4 supporting developers contractors and wider project teams through the increasingly complex building safety regime for project four the partnership with vadella is about building on that momentum rather than changing direction max meadows managing director at project four said we ve built project four around one simple idea good people good technical advice and getting the job done properly the building safety act has changed the way the industry has to approach projects and gateway 2 has raised the bar again we ve been right in the middle of that working with some of the region s biggest development teams and helping them navigate what is still a relatively new and challenging process we ve got a strong business a great team and a lot of opportunity in front of us vadella gives us the investment and additional capability to build on that rather than take our foot off the gas we re still project four the people the clients and the way we work remain at the heart of the business this is about building the next phase properly project four s gateway 2 work includes major schemes across manchester and leeds ranging from developments of hundreds of homes to large scale projects with its wider portfolio collectively covering more than 14 000 units its experience includes work with leading developers and contractors across the residential build to rent and student accommodation sectors alan robson chairman said we ve always wanted project four to be bigger and better without losing what made it successful in the first place the business has grown quickly and the building safety market is only becoming more important we ve reached a point where the right partner can help us take the next step while giving the team more opportunity to develop and the business more capability to invest vadella felt like the right fit they understand what we re trying to build and importantly they understand that project four has its own identity its own culture and its own way of doing things james knight group ceo of vadella said i m delighted to welcome the project four team to vadella their building safety act and principal accountable person expertise is a fantastic addition to the group project four s track record with some of the uk s leading contractors and developers makes them a natural fit alongside the compliance specialisms our clients already rely on us for the partnership will support further investment in project four s people systems and technical capability while creating opportunities to collaborate across the wider vadella group project four will continue to operate under its existing brand and leadership with max meadows continuing as managing director its existing services client relationships and projects will continue as normal the business will also continue to develop its wider building safety offer including gateway 2 building safety consultancy principal designer services principal accountable person and safety case support cdm and principal contractor support max added there is a lot of talk about building safety at the moment for us this isn t a new market we ve suddenly decided to enter it s what we ve been doing every day for years the opportunity now is to take what we ve learned keep developing our people and help more clients get their projects through the process safely and properly that s the bit we re excited about building design construction magazine the choice of industry professionals read more ciob publishes free building regulations and building safety act advice for clients kenneth booth august 25 2026 a new guide to help construction clients better understand their responsibilities under building regulations and the building safety act has been published by the chartered institute of building ciob the free guide is aimed at anyone commissioning building work on behalf of a business public body charity or other non domestic organisation it clearly sets out a client s legal duties under the building safety act 2022 as well as helping identify which projects are and are not subject to building regulations the guide also includes a checklist clients are recommended to follow in advance of each project which covers checking the competence of experts confirming processes for managing compliance and checking if their project is categorised as a high risk building ayo allu chair of ciob s client steering group said as a client your role is no longer simply to commission construction work you should help ensure it is properly planned managed and delivered in compliance with the building regulations keeping in mind the decisions you make before and during the project influence safety quality and compliance you are not expected to be a technical expert however you are expected to make informed decisions appoint competent people provide necessary information to your contractor and estate manager maintain records and remain engaged throughout the project it is not uncommon for projects to be derailed when clients are unaware of the level of involvement they need to have and only realise when it s too late by empowering clients to make good decisions from the outset and fulfil their legal obligations their relationships with their contractors are likely to be easier and their projects more successful to download the new guide visit ciob building regulations august 2026 pdf building design construction magazine the choice of industry professionals read more listening to customers helps believe housing achieve record satisfaction levels kenneth booth august 14 2026 housing association believe housing has achieved its best ever customer satisfaction results with feedback helping to shape services and lessons from complaints driving further improvements the not for profit landlord which owns and manages more than 18 000 homes across the northeast of england has recorded its highest tenant satisfaction measures results overall satisfaction rose from 78 in 2024 25 to 82 in 2025 26 while satisfaction with repairs increased from 76 to 85 more customers also said they feel safe in their homes up from 82 3 to 84 9 and that they are treated fairly and with respect up from 83 1 to 86 2 the results reflect the work believe housing has done to listen to customers and act on what they say but the organisation says there is always more to learn and is continuing to gather insight from customer feedback comments and complaints one way it is doing this is through its new customer complaints panel established in november 2025 the panel brings together customers who want to use their experiences to improve complaint handling learn from complaints and help ensure the housing ombudsman s complaint handling code is followed members have received training on believe housing s complaints policy the code and what good complaint handling looks like in practice meeting at least every three months the panel reviews performance information explores customer journeys and identifies learning from complaints and feedback members will also hear from colleagues across the business to understand how customer insight can help improve services the panel helps believe housing understand what is working well where improvements are needed and what actions should be taken next louise taylor executive director of governance and strategy at believe housing said these are our best ever tenant satisfaction measures results and they reflect the commitment of colleagues across believe housing to do the right thing for customers every day we re particularly pleased that more customers told us they are treated fairly and with respect feedback regularly highlights the professionalism kindness and commitment of our colleagues and that s something everyone across the organisation should be proud of but our focus is on continuous improvement whether customers tell us we ve done something well or raise a complaint when we ve fallen short every conversation gives us valuable insight customer feedback helps shape services while the learning we gain through complaints helps us understand where we can do better by listening to customers and acting on what they tell us we can continue to provide healthy homes a quality service and a better customer experience customer feedback is already helping believe housing improve services shape policies and communicate more clearly during 2025 26 customers shared their views through more than 6 000 feedback survey responses 1 164 tenant satisfaction measures survey responses consultations co design projects workshops app and portal testing and customer complaints panel meetings the latest tenant satisfaction measures results are available on believe housing s website at tenant satisfaction measures believe housing believe housing customers who would like to share their views and help shape services can find out more at get involved believe housing building design construction magazine the choice of industry professionals read more best reinstatement contractors serving hertfordshire an accreditation led shortlist kenneth booth august 3 2026 reinstatement contractors serving hertfordshire split into two groups that are easy to confuse highway and utility reinstatement specialists who close excavations to the specification for the reinstatement of openings in highways and insurance reinstatement firms who rebuild property after fire or flood this shortlist covers the first group only because that is the work developers civils contractors water companies and council procurement teams actually need to buy when a trench is open in an adopted road search results for the term mix the two groups freely and most best surfacing contractor lists rank firms on driveways and car parks without mentioning street works qualifications once reinstatement in the public highway is a regulated activity under section 71 of the new roads and street works act 1991 the undertaker must reinstate using prescribed materials and workmanship and the performance standards sit in the fourth edition of the sroh statutory in england since may 2021 a contractor who cannot talk fluently about that document is not a reinstatement contractor the six firms below all have a genuine publicly evidenced presence in hertfordshire highway utility or civils reinstatement they are listed alphabetically and are not ranked because the right choice depends on whether the job is a single trench a framework of reactive repairs or a section 278 highway scheme accreditation claims are those the companies publish themselves and any buyer should ask for current certificates before appointment bestco surfacing waltham cross bestco surfacing has been surfacing in and around hertfordshire for over 40 years from a base at waltham cross working across north and east london essex bedfordshire and the county itself the company publishes chas and constructionline accreditation on its commercial surfacing pages and the work spread runs from private roads and car parks through to groundworks and drainage bestco is strongest as a surfacing and asphalt contractor rather than a utilities undertaker so the natural fit is resurfacing an area of highway or a commercial estate road rather than managing permit phases on behalf of a statutory undertaker buyers on public highway schemes should confirm street works qualifications separately because chas and constructionline are prequalification schemes and say nothing about nrswa cards klt utilities klt utilities is a multi utility contractor covering gas water electricity and telecoms connections across london and the south east with girs accreditation on the gas side reinstatement and resurfacing sit inside the wider offer alongside plant transport and licensed waste transfer facilities for arisings the waste and recycling capability is a genuine differentiator on urban jobs where muck away logistics decide the programme for a hertfordshire client whose reinstatement follows a gas connection or a mains renewal klt is a sensible single contractor option for water only work a wirs accredited firm is the closer match mcfadden utilities welwyn garden city mcfadden utilities is a family run utility contractor founded by tony mcfadden in 1980 and now run by his son paul working b2b for water companies local authorities developers and tier 1 civils contractors from a welwyn garden city base the accreditation stack is wirs for self lay water then wiaps iso 9001 iso 14001 and iso 45001 constructionline gold and achilles direct water company clients are affinity water and thames water and hs2 is also a client the firm works on clean water only and does not touch sewers wh...