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description=Find solutions and helpful resources in the Box Community. Get support, connect with peers, and discover new ways to implement Intelligent Content Manag...;

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Text of the page (random words):
box community skip to main content users admins developers feature requests support user groups create a post login welcome to the box community your destination for intelligent content management events roundtables webinars product launches learn what s new documentation product guides references box agent checkout our new agent recent activity users admins developers a ahu new participant admin forum updating payment method hello unfortunately i have an outstanding invoice as my credit card has changed unfortunately i always get this error when i try to update my card at https app box com update an error has occurred while processing your enquiry we were unable to 2 446 17 3 hours ago j joey_inertia new participant admin forum allow users to create company branded file we want to give our users a means of clicking a button relay workflow or adding custom documents to the new menu where they can click a button and essentially get a copy of a company branded document we want to use this so users can say hey 1 13 1 4 hours ago a anshu garg new participant admin forum integrate box ai feature in automate workflows hi community i was exploring box automate and noticed the new ai agents automate builder features shown in the latest box documentation and community posts such as extract agent box agent https request advanced workflow builder etc currently 1 21 1 5 hours ago c christopher de leon new participant end user forum worsharing of revit files using box cloud file server we have tried worksharing function using an aec collection license via local area network lan and it was successful however our company has just started using box cloud file server which provides secure and centralized platform for storing shar 2 100 4 c 18 hours ago m mpatnode new participant api box mock service with some help from claude we built a standalone box mock service which responds to most apis well most the ones our app uses ymmv but it s here if you find it helpful https github com transparency analytics box mock 0 6 0 m 18 hours ago z zackqcg new participant api why is box api returning incorrect folder ids i am using box api v10 via the node sdk to query for folders specifically client folders getfolderitems parentid parentid is a folder name that exists e g qcg test the value i am receiving from box api does not match the folder id found in 0 28 1 z 20 hours ago r renec new participant admin forum multiple 2fa methods hello i would like our users to be able to register a security key next to their authenticator app for 2fa purposes is there an admin setting which allows registering multiple 2fa options or is this limited to only a single method type thank you ren 1 41 2 r 20 hours ago c christopher de leon new participant admin forum cannot upload external file in cloud my access is under aec collection only i cannot upload files in cloud having aec collection license only i tried forma build 30 day trial and i was able to upload files such as navisworks nwd file is there a way to upload nwd file to cloud even 1 30 1 20 hours ago a akvh shep new participant admin forum i have a 10 user system but cannot add the 10th user who will be external i apprecaite that ths question has been asked before and i have given it several days before trying to add again basically i have to add a 10th user to the 10 user account he will be an extrenal user when i go to do this the system tells me that 1 15 1 j 21 hours ago k khoacao new participant api having problem connecting box s webhook with my project application im creating webhook to setup a automatic trigger that will notify my project application if there is any change in the box side ex file uploaded the setup was fine but i didnt receive any data delivered to my application after checking turnout 0 20 0 k 1 day ago c christopher de leon new participant end user forum worsharing of revit files using box cloud file server we have tried worksharing function using an aec collection license via local area network lan and it was successful however our company has just started using box cloud file server which provides secure and centralized platform for storing shar 2 100 4 c 18 hours ago h heather bloomfield box new participant end user forum copying files within a specific folder and time period i need to copy all files from a specific folder created after march 14 2025 to provide to an outside entity i tried performing a search from 03 24 2025 04 27 2026 and drilled down to that particular folder and the search was performed on all fol 1 64 1 6 days ago l lovelearning22 new participant end user forum what happens to shareable links if i move rename and or delete folders hello everyone my company uses box and quite frankly it s a disorganized mess i have been brought in to organize it currently there is no structure to how the folders are set up and a lot of the files are incorrectly named we have about ten p 1 98 1 6 days ago j jhe new participant end user forum bug report keynote on the web cannot add images since a few weeks ago i ve been getting the attached error message whenever i am in keynote on the web keynote on icloud and try to add an image using any method presumably numbers etc are also affected by this bug the bug exists purely client s 0 37 0 j 9 days ago s sarahr new participant end user forum box starter plan collaborators i have a box starter plan and have one collaborator but don t see where i can invite a second would i need to upgrade to be able to do this 1 48 1 11 days ago k kdorsa new participant end user forum senior estimator we use bluebeam revu as our default pdf box is set to adobe and it is not letting me switch the default ay information as to how to set revu as the default would be helpfull 1 44 1 12 days ago n nabina new participant end user forum files showing as nanb after moving into the box the file size for the files in the salesforce is displaying the correct size numeric values but once moved to the box displays as nanb as per the suggestion from the box support we have upgraded the box version but the issue still persists any s 1 74 1 18 days ago c channy new participant end user forum managed user storage allocation account storage limit reached for enterprise account i have been invited to an enterprise box account which is suppose to have unlimited storage however when i upload files it says account storage limit reached can anyone assist 2 417 5 18 days ago e elaine cox new participant end user forum relay and workflows when you click on start a workflow a screen pops up with all the workflows associated with or looking at that folder is there anyway to make it so only the workflows associated with the user can be seen we don t need to see everyone s work flows 1 64 1 20 days ago e elaine cox new participant end user forum workflow relay drama when using the manual start for a workflow not all workflows are available in the screen can you help with this 1 59 1 20 days ago a ahu new participant admin forum updating payment method hello unfortunately i have an outstanding invoice as my credit card has changed unfortunately i always get this error when i try to update my card at https app box com update an error has occurred while processing your enquiry we were unable to 2 446 17 3 hours ago j joey_inertia new participant admin forum allow users to create company branded file we want to give our users a means of clicking a button relay workflow or adding custom documents to the new menu where they can click a button and essentially get a copy of a company branded document we want to use this so users can say hey 1 13 1 4 hours ago a anshu garg new participant admin forum integrate box ai feature in automate workflows hi community i was exploring box automate and noticed the new ai agents automate builder features shown in the latest box documentation and community posts such as extract agent box agent https request advanced workflow builder etc currently 1 21 1 5 hours ago r renec new participant admin forum multiple 2fa methods hello i would like our users to be able to register a security key next to their authenticator app for 2fa purposes is there an admin setting which allows registering multiple 2fa options or is this limited to only a single method type thank you ren 1 41 2 r 20 hours ago c christopher de leon new participant admin forum cannot upload external file in cloud my access is under aec collection only i cannot upload files in cloud having aec collection license only i tried forma build 30 day trial and i was able to upload files such as navisworks nwd file is there a way to upload nwd file to cloud even 1 30 1 20 hours ago a akvh shep new participant admin forum i have a 10 user system but cannot add the 10th user who will be external i apprecaite that ths question has been asked before and i have given it several days before trying to add again basically i have to add a 10th user to the 10 user account he will be an extrenal user when i go to do this the system tells me that 1 15 1 j 21 hours ago a andriy box box employee admin forum box drive on arm windows make sure your users are on the latest version as part of the broader rollout of the updated box drive for windows a ground up rebuild of box drive built on native windows os apis we want to make sure no one on arm based windows devices misses out box drive is now fully supported on arm wind 2 31 0 a 5 days ago r rgaglio new participant admin forum user belongs to another enterprise error first day with box i m trying to add users and getting this error 1 112 3 5 days ago k kamil kinastowski box box employee admin forum new admin controls for the box mcp server we are excited to introduce new admin controls for the box mcp server providing enterprises with the essential guardrails needed to manage how ai agents interact with their content with a dedicated box mcp server tab in the admin console admins can 2 34 0 k 5 days ago k knrt new participant admin forum external access to edit without login hi i have worked to update our enterprise settings to make it possible for external folks to have edit access without logging in it does not currently seem possible please let me know what else i should look at i am sorry i know others have had 1 53 1 5 days ago m mpatnode new participant api box mock service with some help from claude we built a standalone box mock service which responds to most apis well most the ones our app uses ymmv but it s here if you find it helpful https github com transparency analytics box mock 0 6 0 m 18 hours ago z zackqcg new participant api why is box api returning incorrect folder ids i am using box api v10 via the node sdk to query for folders specifically client folders getfolderitems parentid parentid is a folder name that exists e g qcg test the value i am receiving from box api does not match the folder id found in 0 28 1 z 20 hours ago k khoacao new participant api having problem connecting box s webhook with my project application im creating webhook to setup a automatic trigger that will notify my project application if there is any change in the box side ex file uploaded the setup was fine but i didnt receive any data delivered to my application after checking turnout 0 20 0 k 1 day ago g garlandwong new participant api oauth invalid_client after login custom app with valid credentials subject oauth invalid_client after login custom app with valid credentials authentication type oauth 2 0 user authentication status in dev console enabled status in admin console platform apps manager user authentication apps enabled iss 0 32 1 o 1 day ago u uli new participant sdks and tools box content preview not working with declined cookie consent hello we are using the box content previewer as well as cookiebot for our application recently the content previewer stopped working when a user rejected not necessary cookies interestingly the file to be previewed is still loaded and we can even 0 37 0 u 5 days ago s stephanie adams new participant box sign api signing logs and blank signed documents hello we are currently using box sign to send documents for signature and have encountered two issues firstly we are receiving blank signed documents mixed in with our fully executed documents is there a way to prevent this or a workaround to elim 0 28 0 s 7 days ago b benagency new participant api apply box tags we want to apply tags based on the content of the pdfs we store in box is there a way for box ai to analyze individual pdf files and apply tags from a pre created list of tags 0 33 0 b 8 days ago d dhairyac new participant box sign api how to enable signature scopes i would like to request for signature scopes i have the starter plan but do not see it in my app configuration one of the docs mentioned that need to request kinda annoying honestly 0 20 0 d 9 days ago m marcel new participant sdks and tools how to use tokenrestriction hi i m trying to find a way to restrict a range of files using a down scoped token like this list string scopes new arraylist string scopes add item_preview scopes add item_download list tokenrestriction restrictions 1 41 1 m 12 days ago o omnivision new participant api v1 webhook access we need access to the v1 webhooks for our app this is so that our users can select a folder or root folder to monitor for new media files to auto import and transcribe using our service i have already tested the webhooks functionality in production 0 25 0 o 12 days ago community stats 25 986 topics 45 354 replies 11 270 members leaderboard show full leaderboard upcoming community events work better together in the content cloud we created the box community to give our most forward thinking collaborators a place to put their innovative ideas to work here you can both share and discover new ways to speed up and secure work with a single secure platform built for the entire content journey sign up powered by gainsight terms of service accessibility statement sign up already have an account login login with sso login with oauth login to the community login with sso login with oauth enter your e mail address we ll send you an e mail with instructions to reset your password enter your e mail address send back to overview scanning file for viruses sorry we re still checking this file s contents to make sure it s safe to download please try again in a few minutes ok this file cannot be downloaded sorry our virus scanner detected that this file isn t safe to download ok