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Text of the page (random words):
s showing its value of 119 dkk incl tax without impacting the total price of the stay i hope this makes sense and i look forward to hearing your suggestions regards 2 201 6 1 year ago n hall consulting navigator asked in accounting due date on sent invoices good afternoon i am currently seeking clarification on how to display the invoice due date on an invoice i have not been able to locate a relevant article in the mews help documentation from my understanding there are two settings that determine the due date the financial settings which i believe serve as a general default for the property the company profile which follows the terms specified in the contract if no due date is specified within the company profile i assume the system defaults to the property s general setting additionally i presume that the due date is calculated based on the invoice issue date i would appreciate any further guidance you can provide thank you in advance for your assistance 2 79 2 1 year ago n hall consulting navigator asked in accounting download all bills invoices in pdf format i am searching for a solution which will enable me to save all invoices and bills as individual pdf files for a specific period ex jan 1 2023 to dec 31 2023 i know that i can generate a report but it is the details of each bill invoice that i need to document it is also possible to do this per invoice but that is a really tedious task for a whole year https help mews com s article how to download all bills and invoices language en_usthanks in advance nikolas 1 535 23 1 year ago g garenne navigator asked in accounting payment being verified block closing bill hello everyone i am having difficulty closing a customer invoice the customer left without paying a small consumption his registered card could not be charged so we sent a payment link the customer tried to pay 3 times with apple pay and the last time with a credit card it was ok but as a result the first 3 payments are pending and blocking me from closing my invoice even if it is zero because it says being verified if i want to close it as is it gives me a negative invoice but the customer owes me nothing since the last payment has been made how to remove verification 0 111 1 s 1 year ago s silvia schulze community newcomer asked in accounting buchhaltungsbericht wir haben unser system im november von suite 8 auf mews umgestellt nun möchte ich per 31 11 2024 die umsätze in die fibu aus dem buchhaltungsbericht übernehmen da wir die schnittstelle erst ab januar zu datev nutzen werdenbei der auswertung von konsumierten umsätzen sind die debitoren mit null ausgewiesen diese müssen doch aber auch gebucht werden nehme ich den bericht geschlossen werden die debitoren aufgelistet wir bilanzieren und ich bin der meinung dass wir die konsumierten umsätze versteuern müssen was auch in fidelio der fall war welche auswertung muss ich nehmen wie wird es von anderen gehandhabt welche die zahlen evtl auch manuell in die fibu übernehmen 0 206 3 1 year ago m manny navigator asked in accounting group booking proforma invoice hi everyone i wanted to know what is the correct procedure for handling proforma invocies for group bookings i would like to send a pro forma invoice when booking the group but i do not yet have the list of rooms how should i do it at moment i make invoices in an excel file but i would like to start use mews thank you for youyr help manny 1 271 6 m 1 year ago châu le navigator asked in accounting closing bill issues from recent release credit note not visible hi mews community i would like to know if any of your hotels are facing an issue regarding the management of adjustments and credit notes in our hotels when trying to create a credit note it is impossible to view it and correctly associate it with the following items bill payment for exemple an invoice for 900 a credit note for 150 a payment of 750the balance should be balanced the issues encountered are the credit note is marked as unpaid when it is actually a refund and it is listed under invoice xxx although it is not an invoice it is impossible to reconcile the unpaid invoice as the credit note is neither assignable nor identifiable in the system previously there was a line in the billing tab are you facing this issue too if so how did you solve it any tips would be greatly appreciatedbest regards 1 182 3 1 year ago a andreas rising star asked in accounting best practice accounting workflow for pre paid ota bookings hi community i m wondering what your workflow is for pre paid bookings from ota s those which are paid via bank transfer after guest departure booking com for example is now only sending us pre paid bookings and we get paid once a week via bank transfer no more virtual credit cards our current workflow is this routing rule will move room charges to booking com bill the guest does not get an invoice for their stay after guest departure once we get paid we move all bookings for that week in a single bill to booking com and close itif the guest requests an invoice before they are checked out move the room charges back to the guest bill create a deposit for the total amount send the positive deposit amount to booking com bill close the bill to the guest with the deposit the positive deposit amount will then be closed 2 386 6 v 1 year ago m max navigator asked in accounting can you generate invoice wirhout vat i am looking for a way to generate an invoice without vat this is only relevant if the customer is a tax exempt organization does anyone know how to thx 1 212 5 a 1 year ago p phman88 navigator asked in accounting billing added product displayed twice dear mews i noticed that on the billing screen an added product is henceforth displayed twice although in fact consumed only once i see this is to do with either linking product to reservation or not if you do which is default the 1 product is listed twice on the billing screen if you don t the 1 product is listed once on the billing screen 1 product being listed twice on the same bill creates confusion it gives the idea that there were two consumptions whereas only one was taken however as the default setting is to link the product to a reservation there must be a good reason to work this way please let me know what the best way to work is most clear way to work as far as i am concerned is that 1 added product is listed once on the billing screen siutation 2 any implications i should be aware of when not linking a product to a reservation 0 227 6 p 1 year ago ivo rising star asked in accounting advice needed setting up age based tourist tax hello mews community i m looking for advice on how to correctly set up tourist tax for our property in the hague currently we have tourist tax configured as a product with a product rule attached however in the hague tourist tax is only applicable for guests aged 13 and above the challenge we re facing is that the product rule in mews doesn t allow us to add age conditions has anyone found a workaround or an alternative method to handle this kind of setup any insights or suggestions would be greatly appreciated thanks in advance ivo 0 236 2 1 year ago n hall consulting navigator asked in accounting option to issue pro forma invoices or invoices with a percentage deposit requirement for booking confirmation as we establish our group accommodation billing process we ve identified the need to issue pro forma invoices or invoices that specify a deposit amount such as 33 to confirm a booking this functionality is particularly essential for group bookings where securing reservations often requires a partial payment upfront currently mews does not provide the option to generate an invoice based on a percentage of the booking total instead the system only allows invoicing for the entire amount which can complicate transactions and discourage early booking confirmations adding a feature to invoice for partial payments would streamline the booking process make payment terms clearer and improve cash flow management for group and corporate bookings this capability would offer hotels a competitive edge by providing a more professional and flexible invoicing system i believe developing this feature would be an invaluable enhancement to the platform supporting both financ 2 118 1 1 year ago a antoined24aero44 navigator asked in accounting detailed invoice hi everyone ️ for the moment our invoice look like this i d like to know how i can get a detailled invoice cause sometimes the guests need a detailled invoice and sometimes not how can i proceed to do that thanks for the answer antoine dieudonné 0 171 1 1 year ago j jagdschloss resort community newcomer posted in accounting buchungschaos durch fehlerhafte abrechnung ich musste zwei anzahlungen für eine anzahlung korrigieren da sie falsch abgerechnet wurde und habe die rechnung storniert dabei entstand eine rückerstattung die allerdings nicht rückerstattet werden soll und habe das auch storniert neu gebucht um es richtig zu fakturieren allerdings habe ich jetzt zu viele sachen und finde mich nicht mehr zurecht 0 78 0 j 1 year ago laura asplin mews employee posted in accounting automated service charge on bills hii am a product manager within the finance team i met with a customer yesterday who suggested that they would like to start adding a service charge to all bills in mews similar to the way that a service charge is added to a bill in a restaurant their idea was to add the service charge as a of the total bill value or as a of the accommodation items to avoid f b items being charged multiple service charge they discussed that they would need to inform the customers of the charge in advance of the stay and they would likely do this via the confirmation email they commented that are a lot of properties are doing this now the property is unsure how their guests might react to the charge and we were keen to start a conversation about this subject does anyone have any experience of adding a similar charge and has it been successful are their other properties interested or considering adding a similar charge 0 273 5 1 year ago alzbeta skrabalkova mews employee published in accounting simplifying the unpaid items deposits on the billing screen tutorial hey there mews community we ve noticed some confusion around the unpaid items deposits section on the billing screen let s break it down for a smoother billing experience unpaid items deposits isn t an open bill it s where you can find transactions from sources like the kiosk restaurant pos or basically any item not posted directly from the billing screen it s like a temporary holding area properties should review and move these items to the right bills you can t move items back to unpaid items deposits anymore and this change is by design also you cannot add company details to it during checkout when selecting close balanced bills and checkout if you get an error message see below it means there are items in unpaid items deposits that need allocation 2 345 5 1 year ago camilla evelyn navigator asked in accounting where is the invoice posted hi our account department is asking questions when the invoice is created in mews it is posted to two accounts sales and trying to find the account that is used when an invoice is established in mews can you help me 0 186 3 1 year ago j jones navigator asked in accounting unpaid items deposits so many of our fully paid bills are stuck in unpaid items deposits bills it s causes so many problems with delays on checkout people not noticing the error and thinking they checked the person out when they didn t we have to go back and close so many bills after they have been checked out also does anyone know if there is a simple solution to this have we got something set up wrong thanks 1 478 15 1 year ago hendrik renken navigator asked in accounting close bills automatically hey community is anyone here that managed to have the bills automatically closed for us this is still a manually taks we dont really need and takes time and effort as a hotels have already all the reservations prepaid and also f b we dont charge on the profiles would be super nice if there is a feature that allows us to close the bill at a certain time bedore check out if anyone here knows how to do that i would be super happy about some advice cheeeers hendrik 3 951 21 1 year ago paul boulom community ambassador published in accounting master billing with mews speed flexibility and simplicity tutorial billing with mews is like scoring a goal quick and efficient modifications are made in the blink of an eye like a sprinter crossing the finish line you have constant access to useful information allowing you to dribble past administrative tasks and focus on your guests paying the bill might not be the most thrilling part of your clients stay but it s a crucial step with mews it s like djokovic hitting a winning shot fast and effortless you turn this formality into a simple forehand allowing your clients to fully enjoy their stay billing is not tied to reservations but to client profiles you can use the billing screen to track client consumption by recording the products and services provided by default mews adds all client items to the unpaid items deposits section for example if you add several bar products to a client s profile the 0 111 0 1 year ago j joyvh community newcomer asked in accounting ivoice with ota commission hi how do you do to send your invoice when you are not allowed to show the ota commission for exemple agoda hotelbeds for which we receive a debit card but only for the net amount reservation amount commission while i am supposed to send an invoice for the total amount closed how do you proceed 0 268 3 1 year ago m mart community newcomer asked in accounting filter by amount balance how we could filter by amount in accounting balance 0 95 1 l 1 year ago tomsel navigator asked in accounting get all invoices how can i download all pdf invoices at the end of the month i understand there is the possibility to use an api request but common is there no easy way every simple invoice tool has this feature 0 311 4 1 year ago 1 2 3 4 5 page 3 5 latest badge winners kirsten has earned the badge inner circle pink tier stefan has earned the badge community helper sourav dey has earned the badge community helper mathieu hookham has earned the badge community helper laila sæbø has earned the badge inner circle pink tier show all badges powered by gainsight terms and conditions cookie settings accessibility statement join the mews community welcome mews customers please use the same email address for registration as in your mews account by doing so we can help you faster if we might need to check something in your account already have an account login username your mews account e mail first name last name property hotel name country where is the property located australia austria belgium canada costa rica croatia cyprus czech republic 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