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Text of the page (random words):
ated guest messaging service whatsapp sms etc i ve been hoping for this for a long time as we use an external provider with no connectivity to mews the devil is in the detail of course and the information shared so far seems vague and sketchy is there anything more concrete about the specific features roll out etc i m especially keen to understandmobile no portability can we bring it with us or take it with us if we leave imagine we have a long history on our existing number what pre booking solution is there ie widget on our website that means guest comms pre booking like questions about a villa type etc are captured and not outside the system what the process timing is for having templates approved on whatsapp and which whatsapp provider will be used e g 360diogue or gupshop etc what marketing solutions will be avail 0 5 0 a 23 hours ago h herman ubak community newcomer asked in mews pos restaurant operations mews pos automatische sperre abmeldung nach jeder buchung hallo zusammen wir nutzen zeit kurzem mews pos und hätten eine frage zur kassensicherheit gibt es eine möglichkeit dass sich die kasse nach jeder buchung bzw jedem abgeschlossenen bon automatisch sperrt oder abmeldet wir möchten vermeiden dass ein anderer kellner versehentlich unter dem falschen namen weiterbucht in den einstellungen konnten wir dazu bisher leider keine passende option finden wie habt ihr das gelöst bzw welche möglichkeiten gibt es dafür vielen dank im voraus liebe grüße aus großarlherman ubak 0 11 0 h 2 days ago aljaz ketis mews employee published in flexkeeping a mews company new export edit in excel and re import your checklists in flexkeeping structure intact updating checklists used to mean starting from scratch not anymore you can now export any checklist to excel make your edits and import it straight back into flexkeeping with all your segments subtitles and questions exactly where you left them so whether you re onboarding a new property or fine tuning an existing setup your structure stays intact no rebuilds no manual re entry just faster setup with fewer errors head to your checklists in flexkeeping to get started 1 20 0 2 days ago f fredericmanoirsherbrooke community newcomer asked in mews payments gérer les taxes hébergement avec booking bonjour il y a eu déjà plusieurs questions à ce sujet depuis le changement en octobre 2025 sur booking com et les taxes d hébergements de notre côté nous avons seulement créer un produit nommer th booking et nous l ajustions à chaque facture pour que lorsque ma comptable fasse mon rapport du trimestre je ne paie pas en double les th il semble maintenant que les th soit directement déduit de la facture sur mews par contre comment à la fin du trimestre lorsque je remet mon rapport ma comptable va savoir quelle montant déduire des th pris sur booking je ne suis pas sûr d être clair mais une personne de mews pour me revenir je serais bien sûr dispo à expliquer plus en détail cordialement manoir sherbrooke 0 20 1 3 days ago m miseen84 navigator posted in mews pms property operations reporting availability block pick up how are other properties reporting pick up of thier groups we are able to run a report and sort by group but we are seeing incorrect totals with rooms booked outside of the availability blocks thank you 0 6 0 m 3 days ago i ivan0305 navigator asked in mews pms property operations queue status hallo zusammen opera bietet zum beispiel die option queue warteschlange an wenn ein gast zum check in kommt kann ich queue markieren und das housekeeping weiß sofort dass genau dieses zimmer priorisiert bzw schneller gereinigt werden soll gibt es so etwas auch in mews 0 30 1 4 days ago v victoria w community newcomer asked in mews pms property operations guest in house report movementliste f b ich benötige eine tägliche liste mit allen heutigen anreisen sortiert nach zimmernummer zusätzlich sollen alle aktuell im haus befindlichen gäste ebenfalls nach zimmernummer aufgelistet und eindeutig markiert werden folgendes soll soll klar ersichtlich sein die namen aller reisenden welche gäste zu einer gemeinsamen gruppe gehören die jeweilige zimmernummer die anzahl der gäste pro zimmer bei kindern zusätzlich das alter an und abreisedatum vorhandene notizen des profils sowie der reservierung ernährungsanforderungen oder unverträglichkeiten sowie die kennzeichnung von wiederkehrenden gästen bzw stammgästen weitere informationen werden nicht benötigt da ich diesen bericht regelmäßig verwende möchte ich eine dauerhaft übersichtliche und vollständige darstellung ohne den bericht ständig manuell bearbeiten oder anpassen zu müssen 0 12 0 v 4 days ago stijnd navigator asked in mews pms property operations cancellation notification 100 occupancy we would like to know if it is possible to automate alerts when a hotel s occupancy drops below full capacity our goal is to receive a notification via microsoft teams whatsapp or e mail whenever a hotel changes from 100 occupancy to 99 or lower this is especially important during holiday periods and long weekends when we often experience last minute cancellations since only three people manage revenue management for our group of 11 hotels we want to be informed immediately about these changes so we can react quickly and adjust availability or pricing where needed has anyone implemented a similar setup or integration if so what would be the best way to automate these alerts i know zapier can help with this but we don t have a paid account and are wondering if occupancy is a filter you can use when setting up zaps 0 6 0 4 days ago cyprien navigator asked in mews api how to connect mews to claude ia i need to connect mews to claude ia do you know how to do it if there is no native connexion do you know a different way to do it i found this 1 51 2 4 days ago j jtj46 navigator posted in mews pms property operations google ads google tag manager conversion tracking with mews booking engine hi everyone i m currently trying to improve my direct bookings and have recently started advertising my property through google ads i had a call with my google ads account manager and we found an issue with conversion tracking google is able to track the basic conversion but it cannot properly capture the transaction value or the reservation number reference once the booking is completed from what i understand this happens because the booking process is completed through the mews booking engine which is hosted outside my own website because of that google tag manager google ads cannot access the final purchase details such as the booking amount and reservation id my google ads manager suggested two possible solutions check whether mews has any native integration tool or recommended setup to send this booking data back to google ads google tag manager redirect guests after completing the booking to a thank you 0 6 0 j 4 days ago a anna ahlen navigator posted in mews pms property operations group management another feedback we would love more votes on https feedback mews com forums 918232 property operations pms suggestions 51053959 create a group reservation when multiple rooms are 2 78 5 5 days ago justyna konieczny mews employee posted in mews business intelligence bi try it build a custom dashboard in mews bi pro whether you manage contracted partners or just want to get hands on with mews business intelligence pro this one s for you we ve just launched a new try it activity in mews university create a company revenue report use a real world revenue scenario to practice building a custom dashboard from scratch the skills you pick up apply to any reporting challenge you re working on here s what you ll practice creating a new custom dashboard in mews bi pro adding widgets and configuring metrics applying filters for last quarter and same time last year stly visualizing revenue trends over time exporting and scheduling automated reportsthe scenario you re a revenue manager preparing a quarterly business review your gm wants to know are our partners outperforming property generated revenue by the end of the activity you ll have a dashboard that 1 12 0 8 days ago g george community newcomer posted in mews payments payment through mews payment link dear friends i would like to inquire with hotels in vienna regarding deposits currently all payments collected through the mews automatic link are recorded in the deposit ledger my question is does this deposit need to be subject to tax or it should not thanks in advance for your reply best regards george 0 23 1 10 days ago han verberne kok mews employee published in guest journey webinar how to grow your direct bookings hi mewsers direct bookings are not only good for your margin they also boost your total revenue per room in this webinar han from mews and rudolph from adchieve with special guest maurice from maashof hotel will show you how to shift more guests from otas to your own website and what that means for your revpar in this webinar we ll look at which direct booking strategy maashof chose and why how metasearch campaigns via adchieve including google hotel ads generate additional direct demand how to track roi and results in mews bi webinar how to grow your direct bookings date wednesday 13 may time 2pm cet register here to secure your spot 3 207 1 10 days ago j spiess trailblazer posted in mews payments repost automatic charging of virtual credit cards for prepaid reservations i just would like to bring up this issue again any progress on that please allow us to set that vcc can be charged automatically upon reservation creation this limitation just causes a lot of tedious manual work that could be and until 9 2024 had been 100 automated in a larger hotel i guess you can dispatch a part time reservation agent just charging vccs or give up an miss out in cash liquidity just to give it for free to the otas feature request https feedback mews com forums 955604 payments suggestions 49545311 provide a setting to opt for payment policy baseddiscussion from 1 year ago 4 95 7 10 days ago mathias rajczak navigator asked in mews pms property operations template änderung hallo zusammen ich brauche bitte einmal eure unterstützung ich kann das mail template für den rechnungsversand offene unbezahlte rechnungen leider nicht finden wir würden gerne den unten stehenden textabschnitt in gelb anpassen kann mir hier jemand weiterhelfen oder die änderung direkt übernehmen vielen dank und liebe grüße mathias 0 26 1 s 11 days ago jesson atherton mews employee published in mews business intelligence bi get your business intelligence questions answered here it s likely you ve heard about business intelligence in mews and how it can help you get more out of your data make smarter decisions and uncover new opportunities across your property but with something like this it s totally normal to have questions about how it works what you can do with it or where to even start that s why we re opening a relaxed ongoing q a right here in the mews community with me jesson atherton senior product manager you can drop your questions in the comments at anytime and i or someone from the mews team will get back to you whether you re curious about reporting dashboards or how to turn insights into action i m here to help if you d like to learn more these resources might already answer some of your questions or help you get started 5 208 4 11 days ago d dieterlodge community newcomer asked in mews payments when is wero coming is there any update about a connection with wero the lack of alternative payment methods is a big problem for us and is keeping us from using the mews booking engine for hotels in belgium there are no alternative payment methods available only creditcards and google pay not a single connection with payconiq bancontact direct bank app payments 0 75 4 d 12 days ago k katia t navigator asked in accounting qr codes for payment on sales invoices i noticed that for swiss properties it s mandatory to include a qr code for payment on their hotel invoices will this roll out for other european properties as well even though it s not mandatory more and more companies are doing this and it reduces payment mistakes and reminders we would really like those to be added to the pdf version of our sales invoices 0 15 0 k 12 days ago s sam c navigator asked in mews pms property operations dietary allergies information hi all is there any update on this topic yet dietary information is collected via kiosk but is not visable on any reporting without visibility in reporting staff may miss important allergies or dietary restrictions when preparing or serving food teams are then forced to manually check individual customer profiles which is inefficient and unreliable it also makes it difficult to share important customer requirements across shifts and departments this impacts both customer experience and operational consistency if dietary information is considered essential enough to collect at kiosk level it should also be accessible through reporting so teams can review and communicate it effectively each day look forward to getting an update on this topic or any workarounds others have found 2 28 1 15 days ago k katja kortmann familiar face asked in mews pms property operations triptease hallöchen eine frage arbeitet jemand mit triptease zusammen und wie sind eure erfahrungen angeblich hat triptease probleme mit der mews schnittstelle und kann mir daher seit januar keine daten mehr schicken habt ihr das auch danke kati 0 39 6 15 days ago j jigawho navigator asked in mews pms property operations mews pms running on mac hellowould mews pms run on a mac we want to get rid of windows devices and move to mac os and ios so with mew connector and printer integration is it possible 0 46 2 15 days ago s stefan92 community newcomer posted in mews payments payment link schedule of reservation based on arrival date we would like to see the possibility to split payments into payment plans including payment links with percentages of total revenue per reservation based on arrival date for example a guest makes a reservation for a weekend in september we would like to see a payment plan such as 50 payment the moment the reservation is made 50 payment two weeks upfront of the arrival date currently we use local solutions but we like to see this included in the mews environment if there are any live solutions covering these situations we would like to know 3 68 8 15 days ago 1 2 3 4 56 page 1 56 latest badge winners kirsten has earned the badge inner circle pink tier stefan has earned the badge community helper sourav dey has earned the badge community helper mathieu hookham has earned the badge community helper laila sæbø has earned the badge inner circle pink tier show all badges powered by gainsight terms and conditions cookie settings accessibility statement join the mews community welcome mews customers please use the same email address for registration as in your 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