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description=Hi!  We’re currently building a WordPress extension that integrates with the Mews Distributor API, and we’ve run into recurring issues that I’d like to...;

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mews api mews community skip to main content community getting started discuss mews products mews api mews api solved mews api forum forum 8 months ago september 26 2025 2 replies 165 views j jan t community newcomer hi we re currently building a wordpress extension that integrates with the mews distributor api and we ve run into recurring issues that i d like to check if anyone else has solved current situation we work with multiple bookable services several configurationids under one mews enterprise our goal is to aggregate all services into a single unified search flow cabins apartments hotels across locations we fetch metadata via configuration get list of ids and then call hotels getavailability for each configurationid hotelid categoryids problems endpoint mismatch some documentation and support replies reference https app mews com api distributor v1 while others use https api mews com api distributor v1 in production we sometimes get 404 cloudflare html on configuration get if we don t use the api mews com api form availability errors hotels getavailability often returns 400 invalid categoryids even when the categoryids were retrieved via configuration get other times we receive 401 unauthorized cannot perform operation or session has expired despite using the registered client string even when the call succeeds we sometimes get empty 200 responses for short stays while the mews booking engine shows valid prices for the same period what we ve tried verified that the client string is consistent across all calls confirmed that the same calls work fine in demo but fail intermittently in production cross checked that our roomcategoryids map to the expected configurationids but still get 400 401 question 1 has anyone successfully implemented a multi service distributor api integration aggregating multiple configurationids that consistently retrieves availability and pricing if so how did you structure the api calls and handle categoryids validation across services question 2 does anyone know of an existing vendor or software provider that already supports this kind of multi service aggregation out of the box we d be open to looking at external solutions if this is already solved elsewhere any experiences best practices or code snippets would be greatly appreciated thanks in advance jan terje best answer by milan bezdecka hi jan this is milan from the technical partnership team regarding the url please note the only right one for the booking engine api is the https api mews com app mews com is used for the mews app itself and the mews booking engine for hotels getavailability please make sure you always use the correct configurationid for the relevant service to get the right resoucecategories returned if you will keep receiving the error non the less let us know so we can investigate further could you please provide an example of the call that resulted in the 401 error ideally if you have the requestid from the response would help us to investigate what went wrong thank you milan booking engine api channel manager api connector api like share closed for commenting if you have a follow up or related question please create a new question this helps us keep topics up to date 2 replies oldest first newest first best voted milan bezdecka mews employee answer forum forum 7 months ago september 30 2025 hi jan this is milan from the technical partnership team regarding the url please note the only right one for the booking engine api is the https api mews com app mews com is used for the mews app itself and the mews booking engine for hotels getavailability please make sure you always use the correct configurationid for the relevant service to get the right resoucecategories returned if you will keep receiving the error non the less let us know so we can investigate further could you please provide an example of the call that resulted in the 401 error ideally if you have the requestid from the response would help us to investigate what went wrong thank you milan milan technical partner success manager mews like j jan t author community newcomer forum forum 7 months ago october 23 2025 hi milan thank you for your quick and detailed reply i really appreciate it i just wanted to let you know that i managed to find the solution to the problem and things are now looking good hopefully i ll have everything up and running very soon thanks again for your help and guidance best regards jan terje like ask the community powered by gainsight terms and conditions cookie settings accessibility statement join the mews community welcome mews customers please use the same email address for registration as in your mews account by doing so we can help you faster if we might need to check something in your account already have an account login username your mews account e mail first name last name property hotel name country where is the property located australia austria belgium canada costa rica croatia cyprus czech republic denmark dominican republic ecuador egypt estonia finland france georgia germany greece hungary indonesia ireland italy japan latvia luxembourg malaysia malta mauritius mexico morocco netherlands new zealand norway peru philippines poland portugal réunion singapore slovakia south africa spain sweden switzerland thailand united kingdom united states other job title events manager f b director f b manager f b waitstaff finance director cfo finance manager finance accountant front office manager front office supervisor front office agent housekeeping manager housekeeping supervisor housekeeping housekeeper maintenance director maintenance manager maintenance engineer reservations manager reservations supervisor reservations agent revenue director revenue manager sales director sales manager c e sales manager corporate senior management owner senior management general manager senior management director of operations technology director cto technology manager mews employee customer success mews employee customer onboarding mews employee customer support mews employee product mews employee senior management mews employee tech mews employee other other mews employee community management project manager operations manager a bit about yourself city password i accept the terms conditions loginbox register email_repeat register login to the community no account yet create account username or email password remember me log in forgot password enter your e mail address we ll send you an e mail with instructions to reset your password enter your e mail address send back to overview scanning file for viruses sorry we re still checking this file s contents to make sure it s safe to download please try again in a few minutes ok this file cannot be downloaded sorry our virus scanner detected that this file isn t safe to download ok