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o specific products among those offered on comstudio oü the owner reserves the right to end the offer at any time at its own discretion while no general limitation applies to the number of persons that can be invited the amount of advantage or benefit that each inviting user can receive may be limited software license any intellectual or industrial property rights and any other exclusive rights on software or technical applications embedded in or related to comstudio oü are held by the owner and or its licensors subject to users compliance with and notwithstanding any divergent provision of these terms the owner merely grants users a revocable non exclusive non sublicensable and non transferable license to use the software and or any other technical means embedded in the service within the scope and for the purposes of comstudio oü and the service offered this license does not grant users any rights to access usage or disclosure of the original source code all techniques algorithms and procedures contained in the software and any documentation thereto related is the owner s or its licensors sole property all rights and license grants to users shall immediately terminate upon any termination or expiration of the agreement without prejudice to the above under this license users may download install use and run the software on the permitted number of devices provided that such devices are common and up to date in terms of technology and market standards the owner reserves the right to release updates fixes and further developments of comstudio oü and or its related software users may need to download and install such updates to continue using comstudio oü and or its related software however in order to get access to completely new versions or releases of the software users may need to purchase a separate license the user may download install use and run the software on unlimited devices notwithstanding the foregoing the user undertakes to immediately delete any copies of the software upon the expiry of the license under which such software is provided to the user the software licensed to users shall be valid and functional for the entire duration of the subscription subject to the conditions of the agreement including without limitation any possible required updates it is understood that the possible occurrence of errors and occasional technical faults is inherent to the nature of software to the extent required under applicable law and or the agreement the owner commits to correcting and resolving possible defects and or faults impairing the software s functionality during the validity period unless these result from any improper or irregular use of the software including without limitation the user s failure to implement any required updates api usage terms users may access their data relating to comstudio oü via the application program interface api any use of the api including use of the api through a third party product service that accesses comstudio oü is bound by these terms and in addition by the following specific terms the user expressly understands and agrees that the owner bears no responsibility and shall not be held liable for any damages or losses resulting from the user s use of the api or their use of any third party products services that access data through the api terms and conditions of sale paid products some of the products provided on comstudio oü as part of the service are provided on the basis of payment the fees duration and conditions applicable to the purchase of such products are described below and in the dedicated sections of comstudio oü to purchase products the user must register or log into comstudio oü product description prices descriptions or availability of products are outlined in the respective sections of comstudio oü and are subject to change without notice while products on comstudio oü are presented with the greatest accuracy technically possible representation on comstudio oü through any means including as the case may be graphic material images colors sounds is for reference only and implies no warranty as to the characteristics of the purchased product the characteristics of the chosen product will be outlined during the purchasing process purchasing process any steps taken from choosing a product to order submission form part of the purchasing process the purchasing process includes these steps users must choose the desired product and verify their purchase selection after having reviewed the information displayed in the purchase selection users may place the order by submitting it order submission when the user submits an order the following applies the submission of an order determines contract conclusion and therefore creates for the user the obligation to pay the price taxes and possible further fees and expenses as specified on the order page in case the purchased product requires an action from the user such as the provision of personal information or data specifications or special wishes the order submission creates an obligation for the user to cooperate accordingly upon submission of the order users will receive a receipt confirming that the order has been received all notifications related to the described purchasing process shall be sent to the email address provided by the user for such purposes prices all displayed prices exclude applicable vat or sales tax the correct tax rate is determined and applied at checkout by our payment provider acting as merchant of record users are informed during the purchasing process and before order submission about any fees taxes and costs including if any delivery costs that may be charged offers and discounts coupons the owner may offer discounts or provide special offers for the purchase of products any such offer or discount shall always be subject to the eligibility criteria and the terms and conditions set out in the corresponding section of comstudio oü offers and discounts are always granted at the owner s sole discretion repeated or recurring offers or discounts create no claim title or right that users may enforce in the future depending on the case discounts or offers shall be valid for a limited time only or while stocks last if an offer or discount is limited by time the time indications refer to the time zone of the owner as indicated in the owner s location details in this document unless otherwise specified coupons offers or discounts can be based on coupons if breach of the conditions applicable to coupons occurs the owner can legitimately refuse to fulfill its contractual obligations and expressly reserves the right to take appropriate legal action to protect its rights and interests notwithstanding the provisions below any additional or diverging rules applicable to using the coupon displayed in the corresponding information page or on the coupon itself shall always prevail unless otherwise stated these rules apply to the use of coupons each coupon is only valid when used in the manner and within the timeframe specified on the website and or the coupon a coupon may only be applied in its entirety at the actual time of purchase partial use is not permitted unless otherwise stated single use coupons may only be used once per purchase and therefore may only be applied a single time even in cases involving installment based purchases a coupon cannot be applied cumulatively the coupon must be redeemed exclusively within the time specified in the offer after this period the coupon will automatically expire precluding any possibility for the user to claim the relevant rights including cash out the user is not entitled to any credit refund compensation if there is a difference between the value of the coupon and the redeemed value the coupon is intended solely for non commercial use any reproduction counterfeiting and commercial trade of the coupon is strictly forbidden along with any illegal activity related to the purchase and or use of the coupon methods of payment information on accepted payment methods is available during purchase all payments are processed by third party services comstudio oü does not collect payment information such as credit card details we receive only a payment success notification paddle acts as the merchant of record and handles checkout stored payment method management invoicing and tax remittance as applicable comstudio oü stores only billing identifiers charge status and transaction metadata needed to operate the service if a payment fails or is refused the owner is not obliged to fulfill the paid order and may limit paid features until the balance is settled users may update the payment method through the billing controls made available in the service or through the payment provider s hosted portal retention of product ownership retention of usage rights until payment of the total purchase price is received by the owner any products ordered shall not become the user s property retention of usage rights users do not acquire any rights to use the purchased product until the total purchase price is received by the owner delivery delivery of digital content unless otherwise stated digital content purchased on comstudio oü is delivered via download on the device s chosen by users users acknowledge and accept that in order to download and or use the product the intended device s and its respective software including operating systems must be legal commonly used up to date and consistent with current market standards users acknowledge and accept that the ability to download the purchased product may be limited in time and space performance of services the purchased service shall be performed or made available within the timeframe specified on comstudio oü or as communicated before the order submission contract duration usage limits and free plans some products offered by the owner include a free plan or a free monthly usage limit such limits depend on the specific product and are described on the relevant product page when the free limit is exceeded any additional usage is billed automatically at the end of the applicable billing period according to the product specific pricing model subscriptions subscriptions allow users to receive a product continuously or regularly over time details regarding the type of subscription and termination are outlined below product specific billing models each product provided by the owner follows its own billing structure skron uses a monthly subscription based on active seats with optional add ons billing starts after the first 30 days of use and renews monthly unless cancelled deplog dev includes five packages free usage beyond this is billed monthly as a subscription per block of 20 packages changes to the number of paid blocks downgrade or upgrade take effect on the next renewal the amount charged in the next billing period reflects the new selection no partial credits are issued for the current period if billing is paused monitoring continues only for the first five free packages and all additional packages beyond the free allowance are ignored until billing resumes renderlog is billed per successful run a successful run may include a screenshot pdf html markdown file output saved check result review metadata logs or callback delivery depending on the selected feature failed runs are not billed usage is calculated per calendar month and billed for the previous month once the accumulated payable amount reaches 3 if the amount due is below 3 the balance carries over until it reaches the minimum optional recurring add ons higher capacity modules retention modules and billable output uplifts are charged separately in the billing period where they are enabled or used users can add or update the payment method in the service when the account is ready for payment or when a payment attempt fails andocs io includes one active document free of charge usage beyond this is billed monthly per block of 10 active documents a time limited introductory discount may be available for up to 12 billing periods and separate partner promo codes may also be offered discounts do not stack getnow date offers a free plan with rate and feature limits including a monthly allowance of 1 000 api calls paid plans are available as annual subscriptions and take effect immediately upon upgrade krynia is expected to be priced based on retained searchable knowledge volume measured at the monthly billing close not seats standard answers source sync and citations are expected to be included in that pricing customer prompts evidence embeddings and answers are not used to train ai models ai features use hosted open model infrastructure on cloudflare dobrodesk is expected to be priced based on accepted support tickets or conversations opened during the billing period not seats spam blocked senders bounces quarantine only messages internal notes and imports are not intended to be billable customer messages evidence embeddings and answers are not used to train ai models ai features use hosted open model infrastructure on cloudflare krynia and dobrodesk private preview billing paddle may issue product invoices with a recurring 100 discount and manual collection no payment method is required and no amount is charged while that discount applies before the first real collection the relevant product will notify workspace admins and request a payment method in the product if payment remains unavailable after the stated grace period the workspace may become read only admin and billing access remain available while paid write actions and ai responses are blocked until payment is restored comstudio platform currently bills only analytics usage each workspace includes 100 000 analytics events per month free of charge usage above this limit is billed on a post paid basis every 30 days a minimum monthly charge of 3 applies if the amount due is lower the remaining balance is carried forward until the minimum is reached workspace data region eu or us is chosen during workspace creation and is not self migratable yet previewchecks is currently provided free of charge as a public tool it may apply fair use rate limits for example on repeated checks from the same ip address or target host it does not create a paid subscription by use no universal trial period the owner does not offer a universal time based trial period availability of free usage or free plans depends on each product s pricing model products that include a free plan or free usage limit do not automatically convert into paid subscriptions lifetime subscription lifetime subscriptions are subscriptions lasting for the entire lifetime of the subscribed product paid lifetime subscriptions start on the day the payment is received by the owner and expire only if and when the relevant product is discontinued open ended subscriptions paid subscriptions begin on the day the payment is received by the owner to maintain subscriptions users must pay th...