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creating content march 2007 creating content marketing is a practice the purpose of this blog is to shed some light on some of the better marketing practices i come across friday march 30 2007 where i sit and how i sit ran across a post by seth godin today talking about great audiences and what makes a great audience it s been my experience that when i go into a meeting or go to hear a speaker what i get out of it depends on how i sit and where i sit sittin gup front with my body language screaming to listen always gets me better results than sitting in the back distracted and bored i ve heard some speakers refer to great audiences as pulling on the speaker to get more out of them and i believe that s true posted by scott milam townsend at 6 04 pm 1 comment labels speakers speaking wonderbra outdoor during my morning marketing blog reading ritual i ran across this great post by marketing blog http www marketingblog eu marketingblog 2007 03 excellent_wonde html this is hilarious check it out like this article subscribe to the rss feed posted by scott milam townsend at 8 50 am no comments labels blogs marketing wonderbra tuesday march 27 2007 is it right i going to tell on myself one of the nightmares marketers face is having somethting go to print only to find out something is wrong i e the phone number listed is wrong or the website address is incorrect take a look at this ad i ran this last week in the local paper i swear i looked at this ad a 100 times and never saw it can you tell what it is like this article subscribe to the rss feed posted by scott milam townsend at 12 40 pm 1 comment labels advertising customer service mistakes saturday march 24 2007 and the winner is the winner of the be the first to post to my blog email message is square who posted first to the latest posting and james who posted first to the blog in general thanks to everyone for comments and suggestions on how to make this blog better i appreciate it posted by scott milam townsend at 8 28 am 1 comment labels blog suggestions contest dollar bill wednesday march 21 2007 staying in touch i have received emails from old friends who i have not heard from in a long time it s always good to hear from old acquaintances and makes me feel good that they made the effort to say hi i believe that s what your customers are wanting to hear from you hi how are you doing just wanted to see how you were doing and so forth blah blah blah blah blah i m talking about sincerity here one of my colleagues the other day mentioned they had not seen or heard from one of their vendors for 2 years hows that for ego here s one of the secrets to successful relationships in business or in your personal life stay in touch p s a special howdy to jane rains moskowitz and susan sinn thanks for keeping me in the know posted by scott milam townsend at 5 57 pm 1 comment wednesday march 7 2007 more illusion i ran across an article by seth godin talking about the very think i was mentioning earlier take a look and let me know what you think http www typepad com t trackback 16628912 like this article subscribe to the rss feed posted by scott milam townsend at 9 01 am 1 comment putting up with bad service creates an illusion i saw a lady we ll call her boopsie on the street the other day she has a service business and i happen to know that one of her clients is not happy with the results they are getting from boopsie does boopsie know about the clients concerns my point is unless a customer tells a vendor that they are unhappy with the service how is the vendor to know what the problem is so they can fix it if you don t make your vendor aware of a problem with their service and you let them continue to provide their service to your company you are creating an illusion the illusion you create hides the problem from the vendor and unless the vendor knows about the problem it will be hard for the service provider to makes changes to improve the situation so unless you want to be in the magic business where deception is your game be upfront with your vendors servic providers and respect the person enough to tell them the truth chances are the service you receive will improve and poof all your troubles disappear like this article subscribe to the rss feed posted by scott milam townsend at 8 38 am 1 comment labels customer service truth sunday march 4 2007 dillards does it again dillards in bartlesville has it down when you make a purchase and you use a credit card they will use your name over and over good job dillards like this article subscribe to the rss feed posted by scott milam townsend at 12 36 pm no comments labels customer service dillards newer posts older posts home subscribe to posts atom about me scott milam townsend bartlesville ok united states view my complete profile my favorites amazon com widgets blog archive 2011 1 february 1 2010 36 december 4 november 4 october 2 september 2 august 6 july 12 june 2 may 2 march 2 2009 1 december 1 2008 11 october 2 august 4 may 1 april 3 february 1 2007 73 december 2 november 4 september 3 august 9 july 1 june 5 may 5 april 7 march 8 where i sit and how i sit wonderbra outdoor is it right and the winner is staying in touch more illusion putting up with bad service creates an illusion dillards does it again february 12 january 17 counter free counter reading list citizen marketer the reagan diaries small is the new big by seth godin walt disney by neal gabler setting the table by danny meyer favorite places to visit life hack marketingblog eu how to build a better blog customers rock converstations the viral garden marketing begins at home how to change the world church of the customer blog drew s marketing minute picture window theme powered by blogger