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decisions is a major contender in the everest group process orchestration products peak matrix learn more platform solutions customers resources company pricing get a demo intelligent process orchestration for complex enterprise operations platform platform overview agentic orchestration rules engine process automation workflow integrations solutions financial services insurance 2026 decisions privacy policy terms of use security higher education manufacturing healthcare public sector resources resource library blog documentation professional services customer stories company about careers partners contact request a demo about decisions more than a platform a people focused approach to work what we believe how we lead and the values that shape us trusted and recognized around the world and across industries from small teams improving day to day operations to enterprises orchestrating complex systems and decisions we support organizations at every level 700 businesses rely on decisions billions of rules processed per hour 20 years of industry expertise our purpose more than two decades ago we started with a simple belief the people who understand how their business works should be able to build and control how its processes run with the right tools teams can move faster adapt more easily and operate with greater clarity and control that s why decisions exists we give organizations one platform to automate orchestrate and govern the processes behind their business from the everyday to the mission critical how we think people closest to the work should shape it the people who understand the business best should have the power to build and control how it runs without waiting on developers or it backlogs automation should accelerate work not reduce visibility speed without oversight creates risk the best automation makes things faster and clearer at the same time so you always know what s happening and why technology evolves we evolve with it our platform is built to adapt as new technologies emerge decisions adjusts so your investment grows with you not against you how we work the way we build lead and grow starts with what we value these principles shape our decisions our culture and the way we show up for our customers and each other our values win together win together win together we succeed as one company we communicate openly and respectfully prioritize collective success over individual wins and step in to help without hesitation we win when our customers win move with urgency move with urgency execute with discipline execute with discipline own the outcome own the outcome win together we succeed as one company we communicate openly and respectfully prioritize collective success over individual wins and step in to help without hesitation we win when our customers win meet our leadership team our leadership brings deep experience in building companies scaling operations and advancing how organizations automate orchestrate and improve work giles whiting chief executive officer giles whiting giles whiting leads decisions as ceo bringing more than 20 years of experience driving growth and transformation across saas technology and private equity he previously served as ceo of parcellab and coo managing director at forsta earlier he led global operations at softbank where he oversaw strategic turnarounds and successful exits a harvard graduate and u s air force veteran giles is a fellow of the inaugural class of the technology leaders initiative of the aspen institute and a member of the aspen global leadership network he serves on a multitude of boards and is committed to advancing community impact through his leadership learn more about us customer stories learn about our diverse customer base and the challenges they solve see more careers explore opportunities to grow with us see more questions we ve got answers what kind of companies use decisions decisions works with organizations of all sizes from teams improving day to day operations to enterprises orchestrating complex systems decisions and ai driven processes what makes decisions different from other automation platforms decisions brings workflows rules ai orchestration and governance together in one platform instead of stitching together separate tools organizations can build automate and control how work runs in one place who can build with decisions solving challenges starts with a conversation whether you re looking to automate workflows orchestrate ai or bring order to complex operations let s talk to determine how we can help contact us ai is powerful apply it with intention and oversight ai should enhance decision making not replace accountability we believe in giving organizations the tools to govern ai not just deploy it brian reale chief customer officer brian reale brian reale serves as chief customer officer at decisions he previously cofounded processmaker and was the company s longtime ceo a role in which he guided processmaker through two decades of global expansion prior to its merger with decisions his background includes founding unete telecomunicaciones supporting bpmn education initiatives in latin america and spain and holding other senior technology leadership roles brian earned his bachelor s degree from duke university and was a fulbright scholar in linguistics heath oderman chief technology officer heath oderman heath oderman co founded decisions and has been leading its development and delivery teams since 2010 heath is a self described workflow and rule nerd and is passionate about helping organizations automate and optimize business processes prior to decisions heath held positions in development at symantec and transparent logic william petterson chief product officer william petterson as chief product officer at decisions will petterson leads the vision and direction of the company s product strategy during his more than 11 years with decisions he has advanced through leadership roles spanning support client services customer experience product and engineering that broad experience gives him a unique perspective on how to build products that meet customer needs while advancing the platform s long term innovation will earned his ba in philosophy from christopher newport university krishna vallabhaneni chief financial officer krishna vallabhaneni krishna vallabhaneni heads finance and accounting at decisions with nearly 20 years of diverse experience across tech start ups and multinational companies krishna has played integral roles in saas environments leading teams in finance accounting sales operations and data analytics his contributions were instrumental to clear s successful ipo in 2021 reflecting his passion for solving complex challenges through cross functional collaboration and continuous improvement chris bugg senior vice president of sales chris bugg chris bugg is the senior vice president of sales at decisions bringing deep leadership experience across enterprise technology sales consulting and defense he previously served as vice president of sales at decisions and held leadership positions with viasat harris corporation and measure consulting a former u s navy strike fighter pilot chris has a b s in ocean engineering from the u s naval academy an mpp from duke university and an mba from duke s fuqua school of business tracey schini vice president of professional services tracey schini tracey schini is vice president of professional services at decisions where she leads global delivery and helps ensure customers achieve measurable business outcomes she oversees a distributed services team across regions and drives operational discipline execution excellence and alignment across sales product and customer success known for her direct leadership style and strong focus on accountability tracey brings clarity structure and momentum to complex customer initiatives she holds a bachelor of science degree and an mba in management courtney brown head of people courtney brown courtney brown leads the people function at decisions drawing on more than 12 years of experience helping organizations scale through periods of growth transformation and change her background spans private equity backed saas companies and global technology organizations where she has partnered with executive teams to strengthen leadership develop talent and build cultures that drive both performance and engagement a graduate of rutgers university with a degree in human resource management courtney is passionate about helping leaders bring out the best in their teams newsroom read company news and announcements see more the platform is designed for the people closest to the work to shape how it runs while still supporting governance and control that means business and technical teams can work together without every change depending on developer backlogs how does decisions approach ai decisions treats ai as something to govern not just deploy ai can enhance speed and decision making but it should operate with intention visibility and oversight can decisions support both simple workflows and enterprise scale operations yes decisions is built to support everything from simple approvals and task automation to complex cross system operations with governed decisions ai and full auditability