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description=The omnichannel platform for efficient support, ticket management, and support collaboration. Deploy in any cloud or self-host. ;

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the ai help desk built for support new guide the help desk ai maturity journey a support team s guide download now deskpro private why deskpro solutions resources pricing about log in free trial book a demo the help desk redefined deskpro is the only help desk platform that enables support across every channel powered by the ai of your choice with comprehensive security compliance and data privacy options deskpro deployment options include our cloud your private cloud self hosted on premise or sovereign data centers enabling organizations to securely deliver the future of customer and employee experiences today contact us the help desk that works the way you do deskpro cloud is the foundation that makes resolving issues seamless while delivering fast personalized support available with multi regional access in the eu uk and us with global hosting options extreme customizability means that deskpro is easily configured to deliver service the way that you want workflows triggers automations white labeling lite agents and more setup is instant with no technical configuration required and deskpro automatically manages updates and maintenance take support to the next level with deskpro cloud deskpro cloud also has the option to add deskpro ai which takes support to the next level index all your public facing content manuals faqs pdfs websites even data lakes for fast accurate answers across every channel from email to social support_agent ai agent assist co pilot optimize human agent productivity enhance replies create knowledge base articles summarize tickets and more star_shine ai chatbot resolve common issues before they ever reach an agent mark_chat_unread ai powered workflow automations automatic routing to the right agent at the right time based on intent sentiment and language support_agent agent experience check fewer repetitive tasks check improved resolution rate check focus on complex issues check reduced backlog stress conversation customer experience check speed of resolution check increased answer accuracy check fewer escalations check self serve resolutions bid_landscape operational benefits check 24 7 operations check reduced agent turnover check minimize customer churn check fewer live agents required the only help desk platform that enables ai for private environments deskpro private takes deskpro cloud and deskpro ai even further keep all help desk data contained inside your security perimeter so you can implement exceptional ai supported experiences outside and within your organization deploy in private cloud sovereign cloud and on premise environments built in security compliance and data privacy for organizations that require more than available via public cloud your ai of choice including cloud ai services private sovereign and in house built ai securely integrate any and all data across your organization read the deskpro private press release compliant innovation adopt ai confidently even in the most regulated industries deskpro safeguards your data and your customers data through compliance with soc ii iso 27001 hipaa and other certifications but it doesn t stop there deskpro is the only ai driven help desk platform that enables you to adopt and deploy ai even in the most regulated industries and sovereign environments aws privatelink to amazon bedrock for private cloud deployments deskpro fully supports aws privatelink enabling secure private connectivity with amazon bedrock ai services for aws vpc deployments full data encryption in transit and at rest customize models without risking data leakage use any amazon bedrock ai foundation model to power deskpro ai view all deskpro compliance certifications world leading organizations rely on deskpro deskpro unifies communication automation and intelligence in a single flexible help desk solution deliver faster resolutions empower your team and create meaningful customer experiences all from one powerful platform read our case studies experience deskpro today try for free book a demo deskpro pricing deskpro cloud deskpro private explore deskpro private features solutions it service desk hr support b2b support b2c support about who we are partnerships partners aws careers hiring product news contact us help center resources blog customer stories product videos apps integrations security services privacy policy customer agreement subscribe to our newsletter subscribe by clicking subscribe you acknowledge that your information will be transferred to deskpro for processing learn more about deskpro s privacy practices here all systems operational copyright 2026 deskpro inc all rights reserved