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pagination zendesk developer docs zendev_horizontal zendev_horizontal documentation api reference search introduction home introduction introduction developer community document conventions examples plan availability security and authentication rate limits requests data types pagination change policy undocumented apis on this page using cursor pagination using offset pagination offset pagination limit other pagination methods pagination on this page using cursor pagination using offset pagination offset pagination limit other pagination methods most list endpoints support two methods of paginating through results cursor pagination and offset pagination see the api documentation for an endpoint to determine which pagination methods it supports if no pagination method is specified the endpoint only supports offset pagination zendesk recommends using cursor pagination instead of offset pagination where possible cursor pagination provides greatly improved performance when retrieving extremely large record sets see comparing cursor pagination and offset pagination for further details on the differences between the pagination methods using cursor pagination to use cursor pagination include the page size parameter in the request parameters this parameter is also used to specify the number of items to return per page most endpoints limit this to a maximum of 100 if you omit the page size parameter offset pagination is used see the api documentation for the specific resource example for example a request to the tickets endpoint with the url https example zendesk com api v2 tickets json page size 100 would return a response with the following format tickets meta has_more true after_cursor xxx before_cursor yyy links next https example zendesk com api v2 tickets json page size 100 page after xxx prev https example zendesk com api v2 tickets json page size 100 page before yyy the values xxx and yyy are placeholder values that represent cursors use the url in the links next property to retrieve the next page of results using the above example make a request to https example zendesk com api v2 tickets json page size 100 page after xxx to retrieve the next page of results in the help center api the next link is also available in the link http response header example link https example com api v2 help_center en us articles page 5bafter 5d xxx page 5bsize 5d 100 rel next repeat the above steps until the meta has_more property is false this indicates there are no further records and you should stop paginating in the help center api you can also paginate backwards follow the links last link to jump to the final page then as long as has_more is true follow the prev link to step backwards one page at a time until has_more is false like the next link the prev link is also available in the link http response header for more detailed instructions and code examples see paginating through lists using cursor pagination using offset pagination note beginning august 15 2023 offset based pagination requests over the first 10 000 records 100 pages will result in a 400 bad request error message for more information see new limits for offset based pagination if you do not opt in to cursor pagination as described above offset pagination will be used by default a limit may apply when using offset pagination with high volume requests see offset pagination limit by default most list endpoints return a maximum of 100 records per page you can change the number of records on a per request basis by passing a per_page parameter in the request url parameters example per_page 50 however you can t exceed 100 records per page on most endpoints when the response exceeds the per page maximum you can paginate through the records by incrementing the page parameter example page 3 list results include next_page and previous_page urls in the response body for easier navigation users count 1234 next_page https account zendesk com api v2 users json page 2 previous_page null stop paging when the next_page attribute is null for more information see paginating through lists using offset pagination inaccuracies may be introduced in pages because of the limitations of api pagination for more information and options see limitations of api pagination some lists can be ordered by transmitting a sort_order desc or sort_order asc parameter to the end point whether a specific list can be ordered is specified in the documentation for that specific resource some endpoints limit the page number or rate limit requests above a certain page number see the documentation for the specific endpoint offset pagination limit requests that use offset pagination are limited to the first 100 pages and 10 000 resources if a request exceeds this limit you ll get a 400 http status code the response body will include details about switching from offset to cursor based pagination cursor based pagination does not have any page depth or resources limit other pagination methods certain endpoints use different pagination methods incremental export endpoints use a variant of cursor pagination with some differences see cursor based incremental exports in using the incremental exports api article for more information the list all ticket audits endpoint uses a variant of cursor pagination with some differences see pagination in the list all ticket audits documentation join our developer community forum blog slack zendesk 181 fremont street 17th floor san francisco california 94105 privacy notice zendesk developer terms system status