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description=Learn how to effectively use callouts in Document360 to highlight important information with types like Info, Warning, Error, and Success.;

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Text of the page (random words):
callouts documentation index fetch the complete documentation index at https docs document360 com llms txt use this file to discover all available pages before exploring further quick start create an article review article publish article customize site invite users set up roles permissions track analytics eddy ai features for creators for readers for integrations key features multiple workspaces languages role based access control single sign on private hosting advanced editor templates variables snippets glossary drive file management custom fields interactive decision trees collaboration tasks custom workflow review reminder import export project site customization custom domain integrations extensions analytics feedback manager api documentation integrate with document360 manage your api docs release notes november 2026 12 11 1 october 2026 12 10 2 october 2026 12 10 1 help troubleshooting self service support ask for a feature community glossary search ctrl k press ctrl k to open search powered by callouts updated on jul 10 2026 published on may 30 2026 3 minute s read focus listen print copy page copy as markdown for llms view as markdown view the page as plain text open in chatgpt ask chatgpt about this page open in claude ask claude about this page article summary prev next a callout is a highlighted block designed to draw attention to important information within an article callouts stand out visually from surrounding content making them immediately noticeable to readers document360 provides four built in callout types info warning error and success each with a distinct color and intended purpose when to use callout use info to provide additional context that is helpful but not critical or to share a tip or shortcut that makes a task easier use warning before a step that is irreversible for example deleting data overwriting a configuration or making a change that affects other users use error to document a known error state explain what a specific error code means or flag actions that will cause a failure if performed incorrectly use success to confirm that a step has been completed correctly or to highlight a recommended configuration readers should follow insert a callout in the advanced wysiwyg editor place your cursor where you want to insert the callout type the slash command callout and press enter select the callout type from the sub menu info warning error or success click the title field and enter your callout title click the content field and enter your callout body text callout types type default color purpose info blue provides additional context helpful tips or supplementary information warning yellow alerts readers to potential issues important considerations or actions that may have unintended consequences error red highlights known errors failure states or actions that must be avoided success green confirms a completed step a positive outcome or a recommended approach each callout has a title field and a content field both are editable directly in the editor edit callout color default callout colors can be changed to match your brand color changes apply across the entire knowledge base not to individual callouts to customize callout colors navigate to settings in the left navigation bar in the knowledge base portal go to knowledge base site site customization custom css javascript click the css tab then click add code snippets select change callout colors from the panel this takes you to the section where existing callout colors are defined edit the color values in the code to apply your branding colors click save note color changes made here apply to all callouts of that type across the entire knowledge base you can also style callout colors in dark mode for more information see the article on how to change the callouts color in dark mode best practices match the callout type to the nature of the message use info for context warning for risk error for failures and success for confirmation misusing callout types for example using error for a tip reduces their credibility keep callout text brief and focused a callout that is several paragraphs long loses its impact move lengthy content into the article body and use the callout to summarize or point to it use callouts sparingly when every other section has a callout none of them stand out reserve callouts for information that genuinely needs to be highlighted do not use color alone to convey meaning the callout label info warning error success already communicates the type so the content should be self explanatory even without color always preview callouts in dark mode after customizing colors to ensure adequate contrast and readability faq can i use a custom color for a single callout without affecting all others no callout color customization via custom css applies to all callouts of that type across the entire knowledge base it is not possible to apply a different color to an individual callout instance can i change the callout type after inserting it you cannot directly switch a callout from one type to another delete the existing callout and reinsert the correct type using the slash command was this article helpful yes no previous article accordions next article private notes related articles customizing callouts site customization custom code css snippets notes warnings and callouts help support support resources document360 style guide formatting guidelines how to change the callouts color in dark mode site customization article layout customization tips tricks document360 customers pricing resources request a demo migration request security private hosting enterprise readiness top features knowledge base portal knowledge base site knowledge base assistant integrations and extensions platform api analytics workflow ticket deflector drive seo support documentation support status feedback contact us contact us support document360 com rating 4 7 3000 about us our team our culture careers terms trust center 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