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site title: Getting started with Drive

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description=Learn how to manage your files, attachments, images, videos and other information in Document360 drive.;

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Text of the page (random words):
getting started with drive documentation index fetch the complete documentation index at https docs document360 com llms txt use this file to discover all available pages before exploring further quick start create an article review article publish article customize site invite users set up roles permissions track analytics eddy ai features for creators for readers for integrations key features multiple workspaces languages role based access control single sign on private hosting advanced editor templates variables snippets glossary drive file management custom fields interactive decision trees collaboration tasks custom workflow review reminder import export project site customization custom domain integrations extensions analytics feedback manager api documentation integrate with document360 manage your api docs release notes november 2026 12 11 1 october 2026 12 10 2 october 2026 12 10 1 help troubleshooting self service support ask for a feature community glossary search ctrl k press ctrl k to open search powered by getting started with drive updated updated on sep 28 2026 published on jan 1 2025 4 minute s read focus listen print copy page copy as markdown for llms view as markdown view the page as plain text open in chatgpt ask chatgpt about this page open in claude ask claude about this page article summary prev next document360 drive is your project s centralized cloud based file storage system this section covers everything you need to manage your assets in drive from navigating files to organizing folders and recovering deleted content to access the drive in your knowledge base portal click the drive icon from the left navigation bar what you can do in drive drive gives your team a single place to upload organize and manage all images and files used across articles homepage customization and content reuse elements without leaving the portal the articles in this section cover every drive management task use the links below to navigate to the guide you need folder management manage folders create root level folders and subfolders set folder colors and mirror your category structure add a folder create root level folders and subfolders within drive move a folder move folders within the drive hierarchy rename a folder rename folders to keep your drive organized remove folders safely delete folders without breaking file links set a default folder choose which drive folder receives images when contributors paste or upload directly from the article editor change folder color customize folder colors for easier visual organization star a folder bookmark frequently used folders for quick access system folders understand the default system folders created automatically in drive file actions manage files understand how move copy replace rename remove download and tagging affect your files and article links before choosing an action add a file upload files to drive from the portal move files relocate files across folders copy files duplicate files across folders replace a file update file content while keeping the url and all article references intact rename a file change a file s name without affecting its url or any content that references it remove files delete files and recover them within the 30 day retention window add tags and alt text to files tag files for search and add alt text for accessibility compliance view file details inspect file metadata before making changes view file dependencies see which articles reference a file before making changes download files save single or multiple files to your local storage finding and navigating files use all files view for bulk operations perform move copy add tags download and remove across multiple files from a single page rename is also available here but only when a single file is selected filter and search files in drive narrow files by type upload date uploader tags or dependency status use recent starred and recycle bin quickly access recently uploaded files bookmark frequently used folders and restore deleted files all files the all files view in drive compiles every file across all folders and subfolders in one place it is particularly useful for performing bulk operations move copy add tags download and remove across multiple files simultaneously rename is also available in this toolbar but only when exactly one file is selected to access all files navigate to drive in the left navigation bar then click all files in the left navigation pane the following options are available on the all files page storage used view the used and total available storage select buy more to purchase additional storage if needed grid view switch between list view default and grid view filter narrow files by dependencies uploaded date uploaded by type or tags faq does moving a file break the image links in my articles no moving a file between drive folders does not change its cdn url any article that references the file continues to display it correctly after the move does renaming a file break the image links in my articles no renaming a file does not change its cdn url any article page or content reuse block that references the file continues to display it correctly after the rename what is the difference between move and copy in drive move relocates the original file to a new folder while preserving its url copy creates a duplicate in a destination folder and assigns the duplicate a new url use move when you want to reorganize without affecting article links use copy when you need the same file in multiple locations can i recover a deleted file yes if you act within 30 days deleted files go to the recycle bin and are permanently deleted after 30 days to restore a file go to drive recycle bin and select restore if a file with the same name already exists document360 automatically appends a number to the restored file s name to avoid a conflict note that restoring a file does not automatically repair broken links in articles you will need to re embed the file in any affected articles what happens if i replace a file the existing file content is permanently overwritten by the new file the cdn url and file name remain unchanged so all articles that reference the file will display the new content within 1 hour the old file content cannot be restored it is not sent to the recycle bin always keep an offline backup before replacing a file what file types can i upload to drive by default all media formats are allowed your owner or admin can restrict allowed formats under settings knowledge base portal general drive settings was this article helpful yes no previous article troubleshooting article issues next article drive overview related articles manage files drive file management manage files how drive works drive file management getting started with drive drive overview drive file management getting started with drive document360 customers pricing resources request a demo migration request security private hosting enterprise readiness top features knowledge base portal knowledge base site knowledge base assistant integrations and extensions platform api analytics workflow ticket deflector drive seo support documentation support status feedback contact us contact us support document360 com rating 4 7 3000 about us our team our culture careers terms trust center privacy policy cookie policy soc2
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