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description=Freshmarketer Marketing automation solution is a cloud-based conversion optimization solution that offers analytics and testing features.;

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how to integrate freshmarketer with document360 documentation index fetch the complete documentation index at https docs document360 com llms txt use this file to discover all available pages before exploring further quick start create an article review article publish article customize site invite users set up roles permissions track analytics eddy ai features for creators for readers for integrations key features multiple workspaces languages role based access control single sign on private hosting advanced editor templates variables snippets glossary drive file management custom fields interactive decision trees collaboration tasks custom workflow review reminder import export project site customization custom domain integrations extensions analytics feedback manager api documentation integrate with document360 manage your api docs release notes november 2026 12 11 1 october 2026 12 10 2 october 2026 12 10 1 help troubleshooting self service support ask for a feature community glossary search ctrl k press ctrl k to open search powered by freshmarketer updated on jul 20 2026 published on may 12 2024 3 minute s read focus listen print copy page copy as markdown for llms view as markdown view the page as plain text open in chatgpt ask chatgpt about this page open in claude ask claude about this page article summary prev next freshmarketer is a cloud based conversion optimization solution that offers analytics and testing features for marketing teams its testing feature is a b testing and its analytics features include heatmaps and funnel analysis heatmaps summarize visitor clicks and mouse movements in real time while funnel analysis identifies where visitors drop off across a multi page site integrating freshmarketer with document360 lets you run these features on your knowledge base site and manage list management marketing campaigns and automated email marketing from the freshmarketer dashboard before you begin you need a freshmarketer account you need your freshmarketer script tag src see how to find your freshmarketer script tag src below access your freshmarketer script tag src the freshmarketer script tag src is a combination of the freshmarketer url and a freshsales analytics authentication token obtained from the freshmarketer application open your freshmarketer dashboard and click admin settings select the tracking and integrations section and scroll down to crm code library under website and event tracking click the get started button next to the java section copy the script tag src provided as a url integrate freshmarketer with document360 in the document360 portal navigate to connections integrations in the left navigation bar select freshmarketer from the list of integrations and click add the add new integration panel appears add a description and enter your freshmarketer tag src note the freshmarketer script tag src is a combination of the freshmarketer url and a freshsales analytics authentication token you can obtain it from the freshmarketer application under admin settings optionally expand code inclusion exclusion conditions to control when the integration runs based on ip address workspace or language click add after setup open your freshmarketer dashboard to view and manage your contact list deliver marketing campaigns and set up automated emails note integrating freshmarketer with document360 lets you upgrade your marketing capabilities with list management marketing campaigns and automated email marketing best practices use heatmaps to identify which article sections readers engage with most after integration run heatmaps on your most visited articles to see which parts readers click and scroll through and which they skip use funnel analysis to track reader journeys set up funnels in freshmarketer to see where readers drop off as they move through your knowledge base and use those insights to improve navigation or content structure use a b testing to improve article layouts test different article structures heading styles or call to action placements to find what keeps readers engaged and drives them to the content they need use automated emails to re engage readers who drop off set up freshmarketer automated emails to follow up with readers who visited specific articles but did not complete a desired action use code inclusion exclusion conditions to exclude internal traffic add your office ip address as an exclusion to keep team visits from skewing your heatmap and funnel data faq what is the freshmarketer script tag src the freshmarketer script tag src is a url that combines the freshmarketer url and a freshsales analytics authentication token you can find it in the freshmarketer dashboard under admin settings tracking and integrations crm code library java get started what analytics features does freshmarketer include freshmarketer includes heatmaps funnel analysis and a b testing heatmaps show visitor clicks and mouse movements in real time funnel analysis identifies where visitors drop off across multi page journeys a b testing lets you test different page variations to find what performs best what can i do after completing the freshmarketer integration after setup open your freshmarketer dashboard to view and manage your contact list deliver marketing campaigns and set up automated email marketing you can also run heatmaps funnel analysis and a b tests on your knowledge base site can i limit which workspaces or languages freshmarketer tracks yes when adding or editing the freshmarketer integration expand code inclusion exclusion conditions and add conditions based on ip address workspace or language see code inclusion and exclusion conditions for full details why should i integrate freshmarketer instead of a standard analytics tool freshmarketer combines conversion optimization with marketing automation beyond tracking and analytics it lets you run a b tests build contact lists deliver campaigns and set up automated emails making it a more complete marketing tool than a standard analytics platform was this article helpful yes no previous article zoho pagesense next article vwo related articles integrations integrations extensions widgets other integrations extensions integrations freshchat integrations extensions widgets other integrations extensions integrations hotjar integrations extensions widgets other integrations extensions integrations tags integrations freshmarketer document360 customers pricing resources request a demo migration request security private hosting enterprise readiness top features knowledge base portal knowledge base site knowledge base assistant integrations and extensions platform api analytics workflow ticket deflector drive seo support documentation support status feedback contact us contact us support document360 com rating 4 7 3000 about us our team our culture careers terms trust center privacy policy cookie policy soc2