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description=GoSquared is a platform that will help you turn your visitors into your loyal customers with a suite of products to connect with your customers.;

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Text of the page (random words):
how to integrate gosquared with document360 documentation index fetch the complete documentation index at https docs document360 com llms txt use this file to discover all available pages before exploring further quick start create an article review article publish article customize site invite users set up roles permissions track analytics eddy ai features for creators for readers for integrations key features multiple workspaces languages role based access control single sign on private hosting advanced editor templates variables snippets glossary drive file management custom fields interactive decision trees collaboration tasks custom workflow review reminder import export project site customization custom domain integrations extensions analytics feedback manager api documentation integrate with document360 manage your api docs release notes november 2026 12 11 1 october 2026 12 10 2 october 2026 12 10 1 help troubleshooting self service support ask for a feature community glossary search ctrl k press ctrl k to open search powered by gosquared updated on jul 20 2026 published on may 12 2024 3 minute s read focus listen print copy page copy as markdown for llms view as markdown view the page as plain text open in chatgpt ask chatgpt about this page open in claude ask claude about this page article summary prev next gosquared is a customer engagement platform that helps you turn visitors into loyal customers it includes a suite of products analytics livechat automation and customer data hub the now dashboard gives you real time insights into your site performance while the trend dashboard provides historical data to learn more about gosquared visit the gosquared support page integrating gosquared with document360 lets you view analytic reports and use the chatbox for your knowledge base site and prompt users based on behavioral data before you begin you need a gosquared account you need your gosquared project token see how to find your gosquared project token below access your gosquared project token the gosquared project token is a unique code obtained from gosquared it is required to connect gosquared with document360 register and log in to your gosquared account navigate to your project dashboard and click current project general from the general page copy the gosquared code snippet extract the gsn code from the code snippet this is your gosquared project token note existing gosquared customers can follow the same steps to find their project token integrate gosquared with document360 in the document360 portal navigate to connections integrations in the left navigation bar select gosquared from the list of integrations and click add the add new integration panel appears enter a description for this integration enter your gosquared project token in the token field note the gosquared project token is a code obtained from gosquared and is required to connect gosquared and document360 in the knowledge base portal optionally expand code inclusion exclusion conditions to control when the integration runs based on ip address workspace or language click add after setup open your gosquared account to view analytic reports and the chatbox for your knowledge base site and use behavioral data to prompt users best practices use the now dashboard for real time monitoring after publishing content when you publish a major update to your knowledge base use gosquared s now dashboard to see how readers respond in real time use the trend dashboard to review performance over time compare traffic and engagement across time periods to identify which content areas are growing and which need attention use livechat to engage readers who appear stuck gosquared s livechat product lets you proactively reach out to users who are lingering on a page offering help before they leave use code inclusion exclusion conditions to exclude internal traffic add your office ip address as an exclusion so team visits do not skew your analytics data faq why should i integrate gosquared with document360 gosquared integration lets you engage with customers using multi channel messaging live chat for conversion and web analytics directly from your knowledge base site you can view analytic reports use the chatbox and prompt users based on behavioral data what is the gosquared project token the gosquared project token also called the gsn code is a unique identifier obtained from your gosquared account you can find it by navigating to your project dashboard in gosquared clicking current project general and extracting the gsn code from the code snippet what are the now dashboard and trend dashboard the now dashboard gives you real time insights into your site performance such as who is currently on your knowledge base site the trend dashboard provides historical data so you can review performance over time and identify patterns in reader behavior can i limit which workspaces or languages gosquared tracks yes when adding or editing the gosquared integration expand code inclusion exclusion conditions and add conditions based on ip address workspace or language see code inclusion and exclusion conditions for full details what can i do after completing the gosquared integration after setup you can open your gosquared account to view analytic reports and the chatbox for your knowledge base site you can also use behavioral data to prompt or engage users at key moments in their session was this article helpful yes no previous article fullstory next article google tag manager related articles integrations integrations extensions widgets other integrations extensions integrations livechat integrations extensions widgets other integrations extensions integrations zoho pagesense integrations extensions widgets other integrations extensions integrations tags integrations gosquared document360 customers pricing resources request a demo migration request security private hosting enterprise readiness top features knowledge base portal knowledge base site knowledge base assistant integrations and extensions platform api analytics workflow ticket deflector drive seo support documentation support status feedback contact us contact us support document360 com rating 4 7 3000 about us our team our culture careers terms trust center privacy policy cookie policy soc2