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description=Frequently asked questions and support documentation for Help Scout;
author=Help Scout;

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Text of the page (random words):
help scout support help scout support toggle navigation home getting started account management inbox beacon docs channels apps status how can we help search no results found getting started set up your account get to know inbox beacon and docs and get your emails forwarding 9 articles work with your team administration tips and collaboration tools 7 articles help scout for your industry see how help scout can help you delight customers in any industry 11 articles self service best practices help your customers help themselves 13 articles account management company settings manage account wide settings like permissions 2fa sso content filtering and more 20 articles manage users help for managing user profiles and permissions 7 articles payment and billing answer your questions about payment options and billing details 9 articles reports information on in app reports with explanation of metrics 12 articles inbox copy email to help scout create auto forwarding rules connect contact forms troubleshoot email delivery 20 articles inbox settings manage inbox settings such as sending options and inbox defaults 20 articles work with conversations reply to conversations forward emails merge duplicates and more 31 articles productivity workflows and views add tags respond to email notifications search 24 articles customer management manage customer profiles and properties 8 articles mobile apps work in your inbox from ios or android devices in mobile apps 4 articles beacon get started with beacon learn about beacon with live chat and proactive messages 6 articles beacon settings beacon options and advanced customization 8 articles add beacon to your site or app guides for some of the more popular website builders and some general help 8 articles ai answers add ai chat that uses your content to instantly answer customer questions 3 articles live chat learn about chat availability saved replies notifications and assignments 10 articles messages proactively send targeted in app notifications to your customers 10 articles docs get started with docs setting up collections and categories creating new articles and using docs search 8 articles manage docs using a custom domain sorting content and managing multiple sites 15 articles customize your docs site styling your docs articles and sites 9 articles channels apps analytics integrations to help you analyze data from help scout 8 articles apps build custom apps and integrations using help scout s api and apps tools 3 articles communication apps that integrate other communications tools into help scout 16 articles connectors apps that help you connect help scout to other apps 2 articles crm integrations with customer relationship management tools 5 articles ecommerce connect to ecommerce apps like shopify woocommerce and more 5 articles marketing keep your marketing and support teams in sync with these integrations 4 articles support integrate other support channels into help scout and manage it all in one place 15 articles help scout 2026 powered by help scout