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description=You can refund a transaction anytime from the main transaction menu, or within the transaction details view. Bulk Refund Select Transactions from Sales Transactions main view. You can select multiple transactions on this page by checking the boxes on the left from the transaction ID. Choose a Refu…;

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refund, note, bulk, single, transaction,

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refund for ai agents visit https docs vendoservices com llms txt for an index of all pages formatted in markdown and endpoints in openapi jump to content home docs apis docs log in jump to content home docs apis refund log in get started welcome to vendo services first steps step 1 onboarding process step 2 introductory meeting step 3 get familiar with vendo backoffice step 4 technical integration step 5 test your integration step 6 checklist before going live step 7 post launch support vendo merchant guide quick start guide orientation guide user management platform setup subscription management transaction management glossary faq sales marketing payments risk compliance technology backoffice login system upgrade integrate with vendo integration solutions payment links standard join link instant upgrade link one click join link custom offer link change offer link change subscription link update payment method link repurchase link sdk for php securing and authenticating transactions signing urls create a time limited url linking to support and account how to run test transactions checkout page running credit card 3d secure test transactions checkout page running test transactions with pix checkout page running test transactions with crypto checkout page running test transactions with pay by bank checkout page running test transactions sepa adding cross sales payment methods google pay oxxo pay by bank paygarden pix sepa postbacks webhooks introduction and list of postbacks checkuser adduser transaction xsales canceluser deluser changeoffer changeusernamepassword reactivateuser customerlogininfo failedrebill verification data types and formats transaction types explanation of transaction types identifiers security ecommerce platforms supported platforms woocommerce download plugin install plugin configure plugin testing plugin 3d secure manual capture refunding subscriptions non recurring payments option setup country limitation for selling and shipment prestashop download plugin install plugin configure plugin testing plugin magento download plugin install plugin configure plugin testing plugin fraud tools controlling fraud overview fraud prevention chargeback management post transaction data analysis back office backoffice overview sales customers updating a customer s email transactions refund cancel subscriptions refund cancel reactivate leads data tools catalog merchants sites adding and editing sites importing sites suspending a site adding a product to a site offers adding new offer packages templates templates management users add users edit users users groups nats user guide what is nats how do i integrate vendo in nats nats sites and join options auto sync with vendo create a cross sale program add an incoming cross sale in upsells admin add an outgoing cross sale in upsells admin create a site for oneclicks cross sales processing upgradeplus through vendo nats integration crypto pix brazil and pay by bank back office sales transactions refund you can refund a transaction anytime from the main transaction menu or within the transaction details view bulk refund select transactions from sales transactions main view you can select multiple transactions on this page by checking the boxes on the left from the transaction id choose a refund option you have several refund options available on the top bar refund standard refund process cancel and refund this option is applicable to recurring subscriptions refund and expire note that this option does not apply to lifetime offers tokens etc select refund reason from the dropdown menu choose the reason for the refund then click continue confirmation a confirmation message will appear on the screen indicating that the transaction has been refunded successfully single transaction refund select transaction click on the desired transaction id under sales transactions this will display the transaction and subscription details refund options this view allows you to issue a refund or a partial refund issue refund click on the refund button or click on the arrow to the right of the refund button to issue a partial refund select reason choose a reason for the refund partial refund from the dropdown menu partial refund if issuing a partial refund manually enter the amount note that a partial refund can be granted only once any subsequent refund for the same transaction will be for the remaining amount choose operation select the operation type refund only refund cancel or refund expire confirm refund click the yes refund button to confirm the refund confirmation the system will display a notification above the transaction details confirming that the refund was successfully performed note once the refund has been completed the system displays a message and a refund confirmation email is sent to the customer to inform them that the refund process has been made the refund takes between 5 and 15 days to appear in the customer s account note if a refund is issued on the same day the payment was processed it is likely that the user was never charged and the transaction has simply been cancelled updated 8 months ago transactions cancel did this page help you yes no copy page bulk refund single transaction refund