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description=The below table provides the status codes and their descriptions, expected UI behavior (if applicable), and comments to include if you report the error to Verimatrix Customer Care. MDRM Error Code Message Description HTTP Error Code MDRM-1100 An unexpected error occurred while processing the request…;

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streamkeeper, client, status, codes, playready, multi, drm, faqs, verimatrix, platform, what, next,

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client status codes playready verimatrix streamkeeper counterspy faqs for ai agents visit https docs verimatrix com llms txt for an index of all pages formatted in markdown and endpoints in openapi append md to any documentation page url to get its markdown version jump to content home guides talk to us guides search talk to us guides client status codes playready client status codes playready streamkeeper streamkeeper counterspy getting started with counterspy protection introduction to the counterspy interface counterspy for android preparing your android app building your app uploading your app protecting your android app generating an app signing certificate for a developer signed app signing your android app test your app troubleshooting your android app protection custom_protection threat_responses threat responses counterspy for ios preparing your ios app protecting an ios app signing your ios app testing your protected ios app troubleshooting your ios app protection counterspy dashboard getting started with dashboard dashboard view table view managing registered apps features and supported platforms build automation ci cd integration liveboost api faq data privacy and gdpr security information and event management siem integration data retention data description api usage email alerting counterspy tiers comparison streamkeeper multi drm create a service access key configure drms for playready widevine and fairplay generate tokens for authorization package and encrypt content for consumer playback test your setup with verimatrix s test player multi drm status codes streamkeeper multi drm status codes client status codes client status codes authorization client status codes cpix client status codes widevine client status codes fairplay client status codes playready token authentication specification system overview security hardening requirements key generation authorization overview drm application specific token authentication widevine claims fairplay claims playready claims cpix claims cpix document encryption cpix query parameters cpix best practices hdcp compatibility drm specific integration apple fairplay streaming certificate setup guide streamkeeper multi drm monitoring watermarking reveal and deepscan reveal service vs deepscan reveal deepscan watermarking frequently asked questions faq cpix service api create content use case live with key rotation use case multi key use case key encryption cpix enhanced security api create content use case signed request vcas monitoring getting started iptv activity dashboard multi drm activity dashboard ott activity dashboard omi activity dashboard supported billing models widevine license request handling streamkeeper multi drm faqs frequently asked questions google widevine content decryption module cdm how the three major drms identify devices verimatrix platform managing users platform user roles multifactor authentication mfa risk detections quick guide setting up sso terms of service for trial use of verimatrix secure delivery platform streamkeeper streamkeeper multi drm multi drm status codes client status codes playready the below table provides the status codes and their descriptions expected ui behavior if applicable and comments to include if you report the error to verimatrix customer care mdrm error code message description http error code mdrm 1100 an unexpected error occurred while processing the request generic error 500 mdrm 1101 authorization token is required the authorization token itself is missing in the header of the license request 500 mdrm 1102 failed to decode json web token malformed the authorization token in the header of the get license request is incorrect 500 mdrm 1110 requested content encryption key does not exist one of the requested keys is not found 404 mdrm 1111 an error occurred while retrieving encryption key from backend service the playready service failed to retrieve keys from the key management service 500 mdrm 1112 an invalid key request by the key management service the key management service returned invalid keys to the playready service 400 mdrm 1114 playready failed to process request the license challenge is invalid and cannot be processed 400 mdrm 1116 invalid security policy format the security policy format is incorrect 400 mdrm 1118 authorization token is missing in the subject claim the authorization token in the header of the get license request is missing in the subject claim 400 mdrm 1119 failed to build license response the playready service failed to generate the license response 400 mdrm 1120 malformed trust tunnel request the trust tunnel request was received without the master key id or it lacks required data such as the license request or jwt 400 mdrm 1121 unable to decrypt trust tunnel master key the trust tunnel request includes a master key id that has not been registered with streamkeeper 500 mdrm 1122 unable to decrypt trust tunnel request the trust tunnel request cannot be decrypted with the master key 500 mdrm 1123 unable to encrypt trust tunnel response the trust tunnel request cannot be decrypted with the master key 400 mdrm 1124 missing required request header the incoming license request is missing a required header this happens when the playready service is accessed directly instead of through the proxy 400 mdrm 1125 http method not supported the incoming license request uses an incorrect http method such as a get instead of a post 405 mdrm 1126 request body is malformed or unreadable the license request body is malformed or unreadable 400 mdrm 1127 no handler found for the requested path no handler was found for the requested path such as when accessing an invalid endpoint 404 updated 4 months ago what s next client status codes verimatrix key manager did this page help you yes no copy page www verimatrix com terms of use privacy notice 2025 verimatrix all rights reserved