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site reliability engineering wikipedia jump to content main menu main menu move to sidebar hide navigation main page contents current events random article about wikipedia contact us contribute help learn to edit community portal recent changes upload file special pages search search appearance donate create account log in personal tools donate create account log in contents move to sidebar hide top 1 history 2 definition 3 principles and practices 4 deployment toggle deployment subsection 4 1 kitchen sink 4 2 infrastructure 4 3 tools 4 4 product or application 4 5 embedded 4 6 consulting 5 industry 6 see also 7 references 8 further reading 9 external links toggle the table of contents site reliability engineering 10 languages العربية deutsch فارسی français bahasa indonesia 日本語 qaraqalpaqsha 한국어 português 中文 edit links article talk english read edit view history tools tools move to sidebar hide actions read edit view history general what links here related changes upload file permanent link page information cite this page get shortened url switch to legacy parser print export download as pdf printable version in other projects wikidata item appearance move to sidebar hide from wikipedia the free encyclopedia use of software engineering practices for it this article appears to contain a large number of buzzwords please help improve it by replacing such wording with clear neutral encyclopedic terms may 2023 learn how and when to remove this message site reliability engineering sre also known as service reliability engineering 1 is a discipline in the field of software engineering and it infrastructure support that monitors and improves the availability and performance of deployed software systems and large software services which are expected to deliver reliable response times across events such as new software deployments hardware failures and cybersecurity attacks 2 there is typically a focus on automation and an infrastructure as code methodology sre uses elements of software engineering it infrastructure web development and operations 3 to assist with reliability it is similar to devops as they both aim to improve the reliability and availability of deployed software systems history edit site reliability engineering originated at google with benjamin treynor sloss 4 5 who founded sre team in 2003 6 the concept expanded within the software development industry leading various companies to employ site reliability engineers 7 by march 2016 google had more than 1 000 site reliability engineers on staff 8 dedicated sre teams are common at larger web development companies 9 in middle sized and smaller companies devops teams sometimes perform sre as well 7 organizations that have adopted the concept include airbnb dropbox ibm 10 linkedin 11 netflix 8 and wikimedia 12 definition edit site reliability engineers sres are responsible for a combination of system availability latency performance efficiency change management monitoring emergency response and capacity planning 13 sres often have backgrounds in software engineering systems engineering and or system administration 14 the focuses of sre include automation system design and improvements to system resilience 14 sre is considered a specific implementation of devops 15 focusing specifically on building reliable systems whereas devops covers a broader scope of operations 16 17 18 despite having different focuses some companies have rebranded their operations teams to sre teams 7 principles and practices edit common definitions of the practices include but are not limited to 3 19 automation of repetitive tasks for cost effectiveness defining reliability goals to prevent endless effort design of systems with a goal to reduce risks to availability latency and efficiency observability the ability to ask arbitrary questions about a system without having to know ahead of time what to ask common definitions of the principles include but are not limited to toil management toil refers to manual repetitive automatable operational work 20 defining and measuring reliability goals slis slos and error budgets non abstract large scale systems design nalsd 21 with a focus on reliability designing for and implementing observability defining testing and running an incident management process capacity planning change and release management including ci cd chaos engineering deployment edit sre teams collaborate with other departments within organizations to guide the implementation of the mentioned principles below is an overview of common practices 22 kitchen sink edit kitchen sink 23 refers to the expansive and often unbounded scope of services and workflows that sre teams oversee unlike traditional roles with clearly defined boundaries sres are tasked with various responsibilities including system performance optimization incident management and automation this approach allows sres to address multiple challenges ensuring that systems run efficiently and evolve in response to changing demands and complexities infrastructure edit infrastructure sre teams focus on maintaining and improving the reliability of systems that support other teams workflows while they sometimes collaborate with platform engineering teams their primary responsibility is ensuring up time performance and efficiency platform teams on the other hand primarily develop the software and systems used across the organization while reliability is a goal for both platform teams prioritize creating and maintaining the tools and services used by internal stakeholders whereas infrastructure sre teams are tasked with ensuring those systems run smoothly and meet reliability standards tools edit sre teams utilize a variety of tools with the aim of measuring maintaining and enhancing system reliability these tools play a role in monitoring performance identifying issues and facilitating proactive maintenance for instance nagios core is commonly employed for system monitoring and alerting while prometheus software is frequently used for collecting and querying metrics in cloud native environments product or application edit sre teams dedicated to specific products or applications are common in large organizations 22 these teams are responsible for ensuring the reliability scalability and performance of key services in larger companies it s typical to have multiple sre teams each focusing on different products or applications ensuring that each area receives specialized attention to meet performance and availability targets embedded edit in an embedded model individual sres or small sre pairs are integrated within software engineering teams these sres collaborate with developers applying core sre principles such as automation monitoring and incident response directly to the software development lifecycle this approach aims to enhance reliability performance and collaboration between sres and developers consulting edit consulting sre teams specialize in advising organizations on the implementation of sre principles and practices typically composed of seasoned sres with a history across various implementations these teams provide insights and guidance for specific organizational needs when working directly with clients these sres are often referred to as customer reliability engineers 24 in large organizations that have adopted sre a hybrid model is common citation needed this model includes various implementations such as multiple product application sre teams dedicated to addressing the specific reliability needs of different products an infrastructure sre team may collaborate with a platform engineering group to achieve shared reliability goals for a unified platform that supports all products and applications industry edit since 2014 the usenix organization has hosted the annual srecon conference bringing together site reliability engineers from various industries this conference is a platform for professionals to share knowledge explore effective practices and discuss trends in site reliability engineering 25 see also edit chaos engineering cloud computing data center disaster recovery high availability software infrastructure as code operations administration and management operations management reliability engineering system administration backup site references edit service reliability engineering sre www siit io retrieved 2026 09 14 what is sre site reliability engineering explained aws amazon web services inc retrieved 2024 12 26 1 2 evaluating where your team lies on the sre spectrum google cloud blog retrieved 2021 06 26 hill patrick love devops wait until you meet sre atlassian retrieved june 17 2021 what is sre red hat retrieved june 17 2021 treynor ben 2014 keys to sre usenix srecon14 retrieved june 17 2021 1 2 3 gossett stephen june 1 2020 what is a site reliability engineer what does an sre do built in retrieved june 17 2021 1 2 fischer donald march 2 2016 are site reliability engineers the next data scientists techcrunch archived from the original on august 12 2019 retrieved june 17 2021 beres cristi october 9 2024 sre devops striking the perfect it match synergo group site reliability engineering ibm cloud education ibm november 12 2020 retrieved june 21 2021 site reliability engineering sre engineering linkedin com retrieved march 12 2024 sre wikitech wikitech wikimedia org retrieved 2021 10 17 treynor ben in conversation interview interviewed by niall murphy google site reliability engineering 1 2 jones chris underwood todd nukala shylaja june 2015 hiring site reliability engineers pdf login vol 40 no 3 pp 35 39 archived pdf from the original on august 24 2017 retrieved june 17 2021 dave harrison 9 oct 2018 interview with betsy beyer stephen thorne of google retrieved 24 july 2024 beyer betsy jones chris petoff jennifer murphy niall eds 2016 site reliability engineering how google runs production systems sebastopol ca o reilly media isbn 978 1 4919 5118 7 oclc 945577030 vargo seth fong jones liz march 1 2018 what s the difference between devops and sre class sre implements devops video google archived from the original on december 3 2019 retrieved march 8 2018 what is sre sre explained aws amazon web services inc retrieved 2022 11 05 google sre principles sre operations and how sre teams work sre google retrieved 2026 06 28 google sre what is toil in sre understanding its impact sre google retrieved 2026 06 26 google sre system design non abstract large system design sre google retrieved 2026 06 26 1 2 sre at google how to structure your sre team google cloud blog retrieved 2021 06 26 sre at google how to structure your sre team google cloud blog retrieved 2026 06 26 introducing google customer reliability engineering google cloud blog retrieved 2026 06 26 usenix srecon usenix 2021 retrieved june 17 2021 further reading edit limoncelli tom chalup strata r hogan christina j september 2014 the practice of cloud system administration devops and sre practices for web services vol 2 upper saddle river nj addison wesley isbn 978 0133478549 oclc 891786231 beyer betsy jones chris petoff jennifer murphy niall richard eds 2016 site reliability engineering how google runs production systems o reilly isbn 978 1491929124 blank edelman david n ed 2018 seeking sre conversations about running production systems at scale 1 ed sebastopol ca o reilly isbn 978 1491978863 oclc 1052565720 beyer betsy murphy niall kawahara kent rensin david thorne stephen 2018 the site reliability workbook practical ways to implement sre o reilly isbn 978 1492029502 welch nat 2018 real world sre the survival guide for responding to a system outage and maximizing uptime packt isbn 978 1788628884 adkins heather beyer betsy blankinship paul lewandowski piotr oprea ana stubblefield adam 2020 building secure and reliable systems best practices for designing implementing and maintaining systems o reilly isbn 978 1 4920 8312 2 oclc 1129470292 rosenthal casey jones nora 2020 chaos engineering system resiliency in practice o reilly isbn 978 1492043867 external links edit awesome site reliability engineering resources list how they sre resources list sre weekly weekly newsletter devoted to sre sre at google landing page for learning more about sre in google v t e software engineering fields computer programming devops empirical software engineering experimental software engineering formal methods requirements engineering search based software engineering site reliability engineering social software engineering software deployment software design software maintenance software testing systems analysis concepts abstraction ci cd compatibility backward compatibility compatibility layer compatibility mode forward compatibility software incompatibility component based software engineering data modeling enterprise architecture functional specification modeling language programming paradigm software software archaeology software architecture software configuration management software development process methodology software quality software quality assurance software system software verification and validation structured analysis essential analysis orientations agile aspect oriented object orientation ontology sdlc service orientation models developmental agile eup executable uml incremental model iterative model prototype model rad scrum spiral model up v model waterfall model xp model driven engineering round trip engineering other cmmi data model er model function model information model metamodeling object model spice systems model view model languages idef sysml uml usl related fields computer engineering computer science information science project management risk management systems engineering category commons retrieved from https en wikipedia org w index php title site_reliability_engineering oldid 1374874828 categories 2003 introductions google reliability engineering software engineering hidden categories articles with short description short description is different from wikidata wikipedia articles containing buzzwords from may 2023 all articles with unsourced statements articles with unsourced statements from october 2024 this page was last edited on 14 september 2026 at 15 35 utc page was rendered with parsoid text is available under the creative commons attribution sharealike 4 0 license additional terms may apply by using this site you agree to the terms of use and privacy policy wikipedia is a registered trademark of the wikimedia foundation inc a non profit organization privacy policy about wikipedia disclaimers contact wikipedia legal safety contacts code of conduct developers statistics cookie statement mobile view search search toggle the table of contents site reliability engineering 10 languages add topic
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