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Text of the page (random words):
website profile data includes your username and password products services provided to you your business feedback and customer satisfaction questionnaire responses usage data includes information as to how you use our website marketing and communications data includes your preferences as to whether you are happy to receive marketing from us and if so your communication preferences monitoring data includes footage captured on cctv at our sites and recording of telephone calls with us vehicle monitoring data details relating to this are set out in section 10 we also collect use and share aggregated data such as statistical or demographic data for any purpose aggregated data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity for example we may aggregate your usage data to calculate the percentage of users accessing a specific website feature however if we combine or connect aggregated data with your personal data so that it can directly or indirectly identify you we treat the combined data as personal data which will be used in accordance with this privacy notice special category data and criminal data we may also collect store and use the following special categories of more sensitive personal data namely health and medical information where necessary to process insurance claims and for regulatory or legal investigations we may also obtain information about criminal convictions and offences e g obtained in the course of credit referencing or fraud prevention checks we may also obtain information about county court or high court judgments though these are not considered special category data if you fail to provide personal data where we need to collect personal data by law or under the terms of a contract we have with you and you fail to provide that data when requested we may not be able to perform the contract we have or are trying to enter into with you for example to provide you with goods or services in this case we may have to cancel a contract you have with us but we will notify you if this is the case at the time 3 how is your personal data collected more we use different methods to collect data from and about you including through direct interactions you may give us your identity contact financial data and mandatory data by filling in forms or by corresponding with us by post phone email via our website apps or on social media or otherwise this includes personal data you provide when you or your business subscribe to our knowledge centre membership or any publications we produce request promotional or marketing materials to be sent to you your business apply to become a customer contract with us for the provision of contract hire or rental dedicated delivery services vehicle maintenance or any other product or service purchase a used vehicle from us or enter a competition or respond to our customer satisfaction questionnaire automated technologies or interactions as you interact with our website we may automatically collect technical data about your equipment browsing actions and patterns we collect this personal data by using cookies server logs and other similar technologies please see our cookie policy for further details third parties and publicly available sources we may receive personal data about you from various third parties and public sources credit reference agencies and fraud prevention organisations such as experian when you or your business in which you are a partner or a director applies to become a customer we will or may make searches about you with credit reference agencies and fraud prevention organisations cras the relevant agencies organisations will provide information about you such as your financial history will keep a record of that search and will share information from their records with us and with other business assessing applications for credit and to prevent fraud we will record information as to your your business trading history with us on any ongoing basis and share this information with cras including your settled accounts any payments not fully made on time cras will share this information with other organisations should it become necessary to review an account a further check with cras may be made and a record kept by them of the search the identities of the cras and the ways in which they use and share personal information are explained in more detail at http www experian co uk crain index html debt collection and debtor tracing organisations where your your business debts are unpaid we may share your personal information with relevant debt collection and or debtor tracing agencies technical data from analytics providers such as google based outside the eu contact financial and transaction data from providers of technical payment and delivery services inside or outside the eu identity and contact data from publicly availably sources such as companies house and the electoral register based inside the eu 4 how we use your personal data more we will only use your personal data when the law allows us to most commonly we will use your personal data in the following circumstances ordinary personal data where we need it to perform a contract with you or to take steps at your request prior to entering into a contract where it is necessary for our legitimate interests or those of a third party and your interests and fundamental rights do not override those interests where we need to comply with a legal or regulatory obligation special category data where it is necessary for reasons of substantial public interest such as the prevention of fraud where it is necessary for the establishment exercise or defence of legal claims where it is necessary to protect your or another individual s vital interests generally we do not rely on consent as a legal basis for processing your personal data where we do so we will clearly request obtain and evidence your consent you have the right to withdraw consent at any time by contacting us purposes for which we will use your personal data we have set out below in a table format a description of the ways we plan to use your personal data and which of the legal bases we rely on to do so we have also identified what our legitimate interests are where appropriate note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data purpose activity type of data lawful basis for processing including basis of legitimate interest to respond to an enquiry from you a identify b contact necessary to take steps at your request prior to entering into a contract with you necessary for our legitimate interests in operating our business to undertake anti money laundering credit referencing and anti fraud checks in connection with applications to become a customer and in the course of conducting our business with you a identity b contact c financial d transaction e mandatory necessary to take steps at your request prior to entering into a contract with you necessary for our legitimate interests in protecting our business from insolvent customers and fraud necessary for reasons of substantial public interest preventing fraud necessary to comply with a legal obligation to provide goods and or services to you and to collect and recover money owned to us a identity b contact c financial d transaction performance of a contract with you necessary for our legitimate interests to operate our business and recover debts due to us to manage our business and relationship with you which will include a day to day management activities b business management and planning including accounting and auditing c notifying you about changes to our terms or privacy policy d providing and reviewing responses to our customer satisfaction questionnaire e administering knowledge centre membership and download records a identity b contact c profile d marketing and communications e usage f monitoring call recording performance of a contract with you necessary to comply with a legal obligation necessary for our legitimate interests to keep our records updated and to understand customer satisfaction with our services to facilitate the provision of asset funding in connection with our products services a identity b contact c mandatory necessary for our legitimate interests and those of the asset funders with whom we work to enable mandatory checks to be made before a funding decision can be made to deter and prevent crime and to facilitate the detection of offenders a monitoring cctv necessary for reasons of substantial public interest deterrence and detection of crime to administer and protect our business including our website including troubleshooting data analysis testing system maintenance support reporting and hosting of data a identity b contact c technical necessary for our legitimate interests for running our business provision of administration and it services network security to prevent fraud and in the context of a business reorganisation or group restructuring exercise necessary to comply with a legal obligation to deliver relevant website content to you and measure or understand the effectiveness usability of our website a identity b contact c profile d usage e technical necessary for our legitimate interests to study how customers use our services to develop them to grow our business and to inform our marketing strategy to use data analytics to improve our website services marketing and customer relationships a technical b usage necessary for our legitimate interests to define types of customers for our services to keep our website updated and relevant to develop our business and to inform our marketing strategy to deal with issues complaints or disputes arising out of our relationship with you your business and to prevent or detect crime including fraud a identity b financial c technical d profile e usage to establish exercise or defend legal claims when we refer to legitimate interests we mean the interest of our business in conducting and managing our business to enable us to give you the best service product we make sure we consider and balance any potential impact on you both positive and negative and your rights before we process your personal data for our legitimate interests we do not use your personal data for activities where our interests are overridden by the impact on you unless we have your consent or are otherwise required or permitted to by law automated decision making automated decision making takes place when an electronic system uses personal information to make a decision without human intervention we do not undertake automated decision making using your personal data marketing we strive to provide you with choices regarding our use of certain personal data for marketing purposes where you have agreed to receive it we may use your identity contact technical usage and profile data to form a view on what other products or services may be of interest to you we will only share your personal data for marketing purposes in accordance with your consent you can ask us to stop sending you marketing messages at any time by contacting us at any time on ukmarketing ryder com cookies you can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies if you disable or refuse cookies please note that some parts of this website may become inaccessible or not function properly for more information about the cookies we use please see privacy policy change of purpose we will only use your personal data for the purposes for which we collected it unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose if we need to use your personal data for an unrelated purpose we will notify you and we will explain the legal basis which allows us to do so please note that we may process your personal data without your knowledge or consent where this is required or permitted by law 5 disclosure of your personal data more we may have to share your personal data with the categories of parties set out below for the purposes set out in the table in paragraph 4 above other companies in the ryder group including ryder system inc as part of our regular reporting activities on company performance and for providing underlying infrastructure services external third parties including business partners suppliers and sub contractors for the performance of any contract we enter into with them or you including the provision of hosting or other it services insurance claims administration vehicle servicing maintenance and damage repair vehicle breakdown and recovery services tyre fitting cctv and other monitoring call recording telematics in vehicle monitoring and remote vehicle diagnostics analytics and search engine providers that assist us in the improvement and optimisation of our website professional advisers including lawyers banks auditors and insurers hm revenue and customs regulators and other authorities entities involved in credit checking and anti fraud activities crime prevention detection risk assessment and management and dispute resolution more detail is set out in paragraph 3 above asset funding providers third parties whom we may choose to sell transfer or merge parts of our business or our assets alternatively we may seek to acquire other businesses or merge with them if a change happens to our business then the new owners may use your personal data in the same way as set out in this privacy notice where these third parties are our processors we require them to respect the security of your personal data and to treat it in accordance with the law we do not allow our third party processors to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions some of the third parties mentioned above for example many professional advisers and hm revenue and customs are controllers who like us are subject to specific obligations under data protection law and who will have their own privacy notices setting out how they deal with personal data asset funding providers will be controllers we usually only provide contact details to asset funders where the funder requires us to comply with money laundering requirements on their behalf we make the requisite enquiries and confirm we have done so but do not provide results of our enquiries 6 international transfers more as described in paragraph 5 above we may share your personal data within the ryder group including ryder system inc though we do not seek actively to transfer personal data outside the european economic area eea some of the external third parties we deal with are based outside the eea or process personal data outside the eea so their processing of your personal d...